Norwegian Jade

Norwegian Cruise Line®

Ship Reviews

Overall Rating

Based on 18 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Wonderful

June

Pros: Embankment was quick, staff always very helpful and pleasant.

Cons: Wheelchair disrmbarkment is always confusing, we came down on time as told but didn’t know to sign in so many people before us kept getting taken first.

Recommended: Yes

I have a lot of patience but I didn’t like how customers were fussing at the very nice lady trying to take care of the people.

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NCL Jade thoughts

June

Pros: Small ship, reduced passenger count,

Cons: Entertainment options limited, getting around a little difficult

Recommended: Yes

Hard getting to main dining room. Had to go to Deck 7, then aft, then to 6ps. . Had seen entertainment on other ships. Key West port eliminated and that was the reason we booked this cruise. Food was mediocre, steering passengers toward upcharge specialty restaurants.

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7 day Mediterranean Cruise

May

Pros: Very clean ship and nice staff

Cons: Not enough time at some of the stops

Recommended: Yes

We really enjoyed the cruise overall. Some stops had short stats and the time to get off and back to the ship only allowed for a few hours on two of the beautiful islands.

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Friendliest staff

February

Pros: open dining, great excursions, helpful staff, comfortable stateroom, interesting itinerary

Cons: couldn't hear announcements in the room; $20/day/person service charge was not expected. Wifi was a hassel but the man in the internet cafe was really great

Recommended: Yes

I got sick (gastroenteritis) and the clinic was great. Free room service while I recovered. Some guides on the buses were hard to hear or understand. Loved the excursions to game reserves! Loved the specialty restaurants. Comfy bed

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Greek Aisles cruise

October

Pros: Wonderful Staff, exceptional service, good music

Cons: Not necessarily a con, but I would have liked better entertainment shows at night. They were fine, but nothing I would seek out in

Recommended: Yes

We had a great time. The people that work on the ship, even the ones we didn't meet, did an amazing job and ALWAYS made us feel happy and welcome.

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Great vacation

June

Pros: Clean ship, helpful friendly staff

Cons: Excursions were not always as described

Recommended: Yes

Loved this long awaited trip (Covid delay). Norwegian had everything planned. Our room steward was so friendly, so helpful. Food was great. My real complaint is that the excursions were sometimes under explained. Made my decisions difficult. I have difficulty walking some of the hills. There needs to be more thought into excursions for those with difficulties. We want to see the Greek islands too.

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Thanks for great service

August

Pros: Mary at the guest service, Valorie at grand pacific,Shyrine and Wismayna at La Bistro

Cons: These team members went beyond excellent care

Recommended: Yes

I cruise very often and I had heard bad things about crew members not being friendly. The great surprise was that the stories were not true and we found every crew member to be friendly and helpful It was a pleasure to sail on the Jade last week. Wish list: Food could be a theme sometimes. We went to Greece but didn’t have any Greek food on the ship. The cabin was always well taken care of, but I only saw our cabin guy twice.My gratuity was included, but I would have left money if I knew the cabin attendant. We were given instruction to bring photo ID when going ashore, Nobody asked for it.,it was a waste of time, I didn’t know there was a fee to get money exchanged. I would .have done it differently had I known. Poor communication We went to a bar and got excellent drinks. Went back the next day and got poor drinks at the same bar. This happened several times. There was no consistency Disappointing!

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Norwegian Jade  |  Cruises