Celebrity Infinity

An oldie but still worth it.

May

Pros: The ship is older but well maintained. Smaller which we like. Friendly staff.

Cons: Excursions are expensive, although they do have flash sales. We prefer private tours.

Recommended: Yes

We enjoyed the cruise and would sail on this ship again without hesitation.

Trip to Greece on Celebrity Infinity

May

Pros: Service was great! Accommodations were very nice, we had plenty of room. Shore excursions were well done. The guides were terrific.

Cons: none

Recommended: Yes

This was a really great trip. Crew and staff were friendly and helpful. the service was great. The itinerary was amazing. The ship and rooms were very clean and nice. The food was good.

I would go again

June

Pros: Quiet, not overcrowded and not very many children

Cons: Only one pool, buffet was same things daily, not much activity.

Recommended: Yes

I loved the staff, how the ship didn’t seem crowded. The process of getting on and off at ports was always easy with no long waits. They did close the only pool they have one night for a private party which I thought wasn’t happy about since that’s part of what we pay for. The trellis restaurant was amazing! The buffet was always fresh but they serve mostly the same items daily. The ship was very clean!

7 day Celebrity cruise Greece/ Croatia

August

Pros: Excellent cruise. Great service, food , people etc !!

Cons: Occasionally Sauna and steam room weren’t working

Recommended: Yes

Overall. Fantastic Cruise. I would Highly Recommend!!

Infinity Portugal & Spain

October

Pros: Friendliness and professionalism of employees throughout the ship…constant smiles.

Cons: Hair dryer is what wound have been acceptable 25 years ago…terrible now.

Recommended: Yes

I appreciated the work the captain did to rearrange our ports once he realized how the weather would impact our cruise. I have taken several Viking River Cruises, but this was my first ocean cruise and I thoroughly enjoyed it.

Excellent Service Staff

October

Pros: The service was good, the staff was wonderful, the ship was very clean

Cons: Excursions: too large groups, and we always felt rushed, no time to even take pictures

Recommended: Yes

The service was excellent, the states room very clean, the Spa was very enjoyable and relaxing, the entertainment was also very good. We did have to up date our drink package from classic to premium, which we feel was too costly and it still did not include all the drinks.

Old ship

September

Pros: Met the minimum requirements

Cons: Very dated ship, nothing outstanding, the staterooms needed updating in the worst way, everything was old and very dated.

Recommended: No

The bathroom needed new caulking as it was black and stained, the room interiors were very outdated, hardly any shopping onboard only two or three small shops. The personnel was great, very friendly, the food was very good.

Celebrity Infinity Retreat Suite Greek Islands

September

Pros: Food and service in Luminae, Drinks at Martini Bar, Butler service.

Cons: 20+ years old ship in needs of a major facelift, overpriced Retreat Suites, Lack of training in many of the bartenders.

Recommended: No

Celebrity Retreat Suite product very good on Beyond ship but almost non existant on Infinity due to the age of the boat which has not yet been refurbished to the Retreat standards but which is charging full Retreat prices...... After cruising with Celebrity for over 35 years I am very disappointed by the misleading marketing of an otherwise very well designed type of Suite class. Looking forward to compare the experience on the new Ascend.

7 day Celebrity cruise Greece/ Croatia

August

Pros: Excellent cruise. Great service, food , people etc !!

Cons: Occasionally Sauna and steam room weren’t working

Recommended: Yes

Overall. Fantastic Cruise. I would Highly Recommend!!

Mediterranean 2023

July

Pros: Staff, culture, ports of call, food

Cons: Not enough activities

Recommended: Yes

Cruising with the Celebrity Infinity was an amazing experience! Absolutely loved seeing the Mediterranean and enjoyed meeting the staff! Big shoutout to Rahul and Aditya in the Trellis dining room! Made our dining experience one of a kind! The officers were the best and the entertainment was top notch!

Very large ship and a very nice cruise.

June

Pros: The staff was excellent and met our every need. Very courteous and friendly.

Cons: The free wi-fi was very poor unless you were in public areas.

Recommended: No

We had lovely weather while sailing which was wonderful. Cool, breezy and no rain the entire week. The staff was friendly and accommodating, and the food was delicious. It would have been nice to have more help at guest relations during busy times because there was always a line. Better wi-fi would be nice, too.

Greek cruise

June

Pros:

Cons:

Recommended: Yes

The cabin was adequate, but the bathroom was not. The shower was tiny, as well as the entire bathroom space. The ship needs TLC. Torn carpets, rust all over the ship. The people that are in charge of the shore excursions on the ship don't really know anything about the ports. They couldn't answer any of our questions. The food was ok in the dining rooms, but the buffet lunch and dinners were bad. Two stops, one in Thesiliniki and the last in Hydra had very little to see. All the other ports were wonderful. There was lots of entertainment at all hours on the ship,

Brief Reviews of Celebrity Infinity 2023

March

Pros: Outstanding Entertainments and Activities,

Cons: Staterooms are old but liveable, Food is good but few dishes can be improved

Recommended: Yes

The staff of the entire ship were trying every effort to please the guests.

Antarctica on the Celebrity Infinity

January

Pros: Right ship size for the Drake Passage, good entertainment, wonderful crew, good food

Cons: Showing her age, no promenade deck,

Recommended: Yes

The captain participated in liars club game shows as a panelist with the cruise director and Naturalist. Amazing friendship between them. They made fun of each other and the others country, and I thought on any other ship, the Captain would have declared insubordination. It was fun and special to have the captain involved.

Excellent service, superb food, and charm

December

Pros: Food, service, more intimate experience, clean

Cons: Older ship

Recommended: Yes

Celebrity delivers again with its superb dining and overall service. The ship is older and could use some refurbishing, and we found the staterooms a bit tighter than the newer ships. But that did not deter from the overall experience, and the staterooms were kept very clean. The ship is also smaller, which has its downsides (you feel the chop a bit more than a bigger ship, and if the cruise is at full capacity, you have less options for privacy). Other the other hand, a smaller ship creates a more personable experience, which is felt in the outstanding service by the crew. The highlight was the dining experience. The Oceanview cafe, although serving the same selections daily, was absolutely fantastic quality. We did Aquaclass, so we had access to the Blu Restaurant—this was a highlight of the trip for us, and provided not only superb breakfast and dinner, but variety as well. The speciality restaurants were good, but not necessary because of the tremendous quality of Blu and the Oceanview Cafe. The biggest drawback for us was the entertainment. We did not find the shows and activities appealing. But we did enjoy going to the Spa (Persian Garden access via Aquaclass) and lounging around the various pool areas and terraces. As for the excursions, this is a personal choice for each cruiser and could make or break the experience. We booked the excursions early and had a fantastic experience. It added great color to the trip since going on excursions is the main reason for our travels. Overall, we would absolutely recommend the Infinity to family and friends.

How to have a good time

November

Pros: Wonderful food, delightful staff, enjoyable itinerary

Cons: Fear of bad weather, which did not happen

Recommended: Yes

We were in the Aqua Class, which had small cabins, but access to the spa and a wonderful shower with 5 jets plus the overhead sprinkler. We had access to BLU restaurant, which was so good we went there every night. Our trip included wine, generously supplied by our sommelier

Fun memories on Infinity

October

Pros: Being with people that have fun together.

Cons: It was only a week long cruise

Recommended: Yes

The crew, from Captain on down, were visible, engaging and helpful. While the cabin was very nice it was showing a little age. The food selection was wide-ranged and there was always something that appealed to everyone in our group. The entertainment was the best I've seen this year; this being my 4 cruise in 2022 (but the only one on Celebrity this yr). Kudos Celebrity!!

Ship/sailing review

March

Pros: Cleanliness and knowledgeable/friendly staff

Cons: More beer selections, namely Labatt Blue and Labatt Blue Light

Recommended: Yes

This was my first cruise and I loved it!

Great Family Trip!

January

Pros: Value, experiences, time spent together

Cons: Didn't love Cozumel, but ended up at the beach and it was great.

Recommended: Yes

Wonderful trip to take our young adult kids on. They had a ball. It was so fun spending time with them laughing, sunning, touring and dancing. Great value and options. We didn't love Cozumel (had been there before), but it was one of the only ships that worked with our schedule. Celebrity was amazing to sail with. The service and attentiveness was top notch.

Birthday Celebration

December

Pros: Amazing

Cons: None

Recommended: Yes

Celebrity had made my Birthday a memorable one. I couldn’t had asked for anything more. Looking forward for my cruise to Alaska. Another celebration (Anniversary). Thank You Celebrity Cruise

Lovely Time

December

Pros: Laid back vibe, Good food and drink

Cons: Departure was not good!

Recommended: Yes

I really enjoyed this cruise. It is a perfect short cruise for a laid back vacation. Both Cozumel and Key West are perfect places to enjoy outdoor sports, the beach, or a walk around town. This is not a shopping vacation. Both in town and on ship, things are expensive. Buying jewelry is always dicey when you are buying from an unknown source. If it’s a great deal, it probably isn’t! Get the drink package if you want to enjoy a variety of drinks without sticker shock at the end. If you want to tip on your own, make sure to see customer service about taking the automatic tip off. Both the bars and the spa add a tip, so don’t feel the need to tip again! Departure can be painful if you are traveling as a group or wait for a ride! Once you get to the luggage area, bathrooms are not plentiful or clean. Outside, sitting options are limited. There are masses of people standing around for rides. It is chaotic.

Great First Celebrity Cruise

November

Pros: Great breakfast variety, i.e. Eggs Benedict, omelets any way you like, many more.

Cons: Lousy Captains Club Lounge service as well as the theater. Not enough servers. They really hawk their new "QSine" dining. They are all over advertising it.

Recommended: Yes

Nearly 30 Days of Cruising

October

Pros: Really enjoyed the educational offerings even though they were offered too early with one after the other leaving little time to get breakfast..e.g. 8:30, 9:30, 10:30. Why not spread them out a little throughout the day and begin a bit later for better attendance! The staff were very helpful and accommodating. The ship was very nice! We saw and did many, many great places that we never imagined visiting in our lifetimes!

Cons: We would have desired a Catholic priest be on board the entire cruise. The excursions were expensive

Recommended: Yes

Many times all excursions came in at the same time and had not eaten on their outing and the food services were all closed except salad and pizza! Staff know that after 4 - 6 hours of touring without opportunity to have lunch, people will head for food. but so many times it was closed down. Since we were on back to back tours, we had to change rooms mid-trip. This was a big inconvenience. During day of end of first half, we were "near" Rome, but NO EXCURSION available for those of us staying on board for continuing cruise. Finally they cobbled together an excursion to Tuscany. but would have preferred something into Rome!!! While the food was tasty, the selections were fussy....lots of kind of odd selections and ingredients.

Greece, Israel, Spain cruise 2019

September

Pros: Lots of interesting ports, excursions

Cons: Limited craft activities available

Recommended: Yes

Entertainment enjoyable but not exciting. Speakers had interesting science topics

European Cruise 5/6 to 5/17

May

Pros: Ship was very clean and staff very attentive.

Cons: Food quality, shore excursions

Recommended: No

Food quality poor in formal dining area; food was overcooked and portions were tiny. Salad bar in cafeteria did not have enough selections, there was no non-fat or low-fat dressings and not enough staff so lines were long and there was not enough seating.

First time on Celebrity

December

Pros: food preperation and dining, dining staff

Cons: entertainment

Recommended: Yes

Aqua class is worth the cost.

Happy Cruisers

December

Pros: Friendly Crew and great sevice. Food was very good.

Cons: Could have been more daytime activities.

Recommended: No

San Diego/Ft. Lauderdale - Sept. 9 - 24, 2018

September

Pros: Excellent Food, service and accommodations

Cons: NA

Recommended: Yes

We loved the cruise. Stateroom very comfortable and service from our housekeeper, Winnie and our butler were exemplary. We were sorry to miss Puntarenas. Our only negative comments would be directed to the boarding and disembarkation procedures (not aimed at the cruise line's performance).

Cruise to Alaska on Celebrity Infinity

August

Pros: Great food, entertainment and scenery

Cons: Days at sea, lack of wifi in ports

Recommended: Yes

This was our first cruise, and we loved the Celebrity dancers and singers! We were surprised at how professional they were. The food and restaurant service was also a nice surprise. We really enjoyed our waiter Shobith in the Trellis dining room. We particularly enjoyed the talks by Naturalist Milos. We found that the days at sea were a bit tedious, as we prefer to be exploring new locations rather than participating in on board activities. The opportunities for free wifi in the ports was very limited, which was frustrating.

2018 Sailing compared to 2017 Sailing

September

Pros: The food is fabulous.

Cons: Shore excursions are expensive transportation only. Limited time at event and no history provided. Disappointing

Recommended: Yes

Cruise ship less clean than other sailings. Short of staff in dining room ,gift shops and other service areas.

Great experience!

August

Pros: Services, food, pools and teen club

Cons: Drink package, too many up sales

Recommended: Yes

Great services, food and friendly staff. My kids love to hang out in the teen club. Love the pools, not crowded and nice design. Our waiter and assistant waiter at Trellis were very helpful. Wish there could be more variety of activities at night than just singing and dancing, like to see acrobats, Vegas shows, etc. Drink package was very confusing in terms of what were excluded and why were they being excluded.

Cruise to Alaska on Celebrity Infinity

August

Pros: Great food, entertainment and scenery

Cons: Days at sea, lack of wifi in ports

Recommended: Yes

This was our first cruise, and we loved the Celebrity dancers and singers! We were surprised at how professional they were. The food and restaurant service was also a nice surprise. We really enjoyed our waiter Shobith in the Trellis dining room. We particularly enjoyed the talks by Naturalist Milos. We found that the days at sea were a bit tedious, as we prefer to be exploring new locations rather than participating in on board activities. The opportunities for free wifi in the ports was very limited, which was frustrating.

Once in a Lifetime

August

Pros: Shore visits, service, onboard entertainment, glaciers

Cons: Sea state in exposed Pacific for a non sailor

Recommended: Yes

A special 7 days seen through the eyes of my Thai wife, whose background never ever envisaged such a world, both onboard and off.

Nothing for people looking for peace

August

Pros: very friedly crew

Cons: Music everywhere

Recommended: Yes

For those seeking peace it shoud have a area without music

Celbrity Infinity cruise

August

Pros: everything!

Cons: none!

Recommended: Yes

Overall, a great cruise with great ports of call! Great variety of onboard activities Friendly staff Wonderful ship Interesting guest speakers

Memorable

August

Pros: Modern, comfortable, friendly, neat, intuitive layout.

Cons: Can’t think of any.

Recommended: Yes

We were a family of four on our first-ever cruise. Each family member had a full and rich experience. My wife was concerned about motion sickness but her worries proved unfounded. There were lots of enjoyable daily activities to pick from, ranging from athletic and leisurely to intellectually nourishing to flat out pampering. And of course the dining ... several great options and each finger-licking yum! We especially enjoyed talks by naturalist Milos Radakovich, who displayed great mastery in imparting valuable knowledge with flair and entertainment. Having a personal butler assigned to our suite was a huge plus. We were thoroughly spoilt! On top of that the shore stopovers were well chosen, neatly planned, and efficiently managed. Staff in the ship at all times were unfailingly courteous and helpful. Encounters with individual waiters like Elena in Sushi on Five left an impact. The best part was that all this wonderful experience was enjoyed by the whole family. We were in close proximity to each other yet each of us processed the cruise in their unique way and to their personal satisfaction. We really did not know what to expect from this holiday or how it would turn out. Our expectations were definitely exceeded.

Sacred August

August

Pros: Dining

Cons:

Recommended: No

Fabulous Alaska Cruise

July

Pros: The food was exceptional. The staff was so friendly and made sure we were happy with everything.

Cons: None

Recommended: Yes

This was our first cruise and we are so glad we decided on Celebrity. The food was fantastic. The service could not have been better. Our steward, Singh, was so nice and was always available for any question, and request. He was so knowledgeable about everything. Our cabin was spotless each day and we had hors d'oeuvres delivered every afternoon...he was really exceptional. Everyone working at the buffet each day was so friendly and the food choices were outstanding. The Trellis Restaurant was very nice and we had wonderful meals and Budi was our favorite server there. We ate at Sushi on Five, and had great sushi there 2 nights...our favorite server was Alena and she made some great suggestions helping us to order and remembered us when we returned. Had a wonderful steak at The Tuscan. And, the most fascinating dinner at La Petit Chef...we went twice. It was so unique and we laughed and had such a good time there..and the food was great: each course was so good, especially the lobster and dessert! We videoed each course and have watched it many times and showed to friends. Our concierge Joao was the best...he helped us with excursions and reservations and changes when necessary. And Alaska was so beautiful..the highlight being the whales...WOW!! Saw so many. The glaciers were breathtaking...so many great pictures. Loved the cruise.

Alaskan Cruise that exceeded our expectations

June

Pros: Easy on/off boarding, wonderful accommodations, friendly and efficient staff, great entertainment, above adequate places to sit and view scenery or visit

Cons: Route of vessel displaying on TV not as detailed as could have been, maintenance on cabin deck with rail, binoculars in room poor quality

Recommended: Yes

Our wait staff in main dining room was excellent. We would definitely recommend Celebrity Cruise Line.

Alaskan Cruise 7 day

May

Pros: everything was great

Cons:

Recommended: Yes

enjoyed our 7 day Alaskan Cruise

Trip satisfaction.

October

Pros: Good food and excellent service.

Cons: A little pricey.

Recommended: Yes

Trip satisfaction.

October

Pros: Good food and excellent service.

Cons: A little pricey.

Recommended: Yes

Cali Coastal

September

Pros: outstandiing talent at the venues. Great food. Very friendly staff. Drea O'Connell from Cali. wine at sea was the best ever

Cons: No ice in room. Checkin for our ships class was slower than others at embarcation. Upon entering ship there was no one to greet us or give directions to our cabin.

Recommended: Yes

NO!!

Celebrity Infinity Cruise

October

Pros: The entire cruise was handled in a wonderful way. Everyone was great.

Cons:

Recommended: Yes

We enjoyed our cruise to the fullest. Looking forward to our next one.

Great time

October

Pros: All food was wonderful...all waiters & helper were terrific...

Cons: None

Recommended: Yes

We're treated like special guests !!!

Pacific coastal cruise

September

Pros: Good ports

Cons: Too many extra fees for things that used to be free

Recommended: Yes

Ship was fine. Had sailed on the same ship before. Food wasn’t as good this time. Didn’t like the extra fees for some fitness classes. Song and dance shows were OK, but have seen more professional shows on previous cruises

Pacific Coast repositioning cruise was calm and uneventful

September

Pros: cruise (mostly) had a port day every day, shows good, dining good, cabin service awesome

Cons: screwy layout for buffet dining - lots of holes. lunch was limited. Room service omelets not-so-tasty.

Recommended: Yes

Really had a nice cruise. the ship was fairly new looking and clean, smaller than mega ships, so less far to walk to/fro, entertainment really good - singer, 3 production shows, aerialists, magician. Disappointed that comedian was late night - shd've been a normal show. Dining was good - needed a fruit appetizer choice - only one night that had one. Steaks were good, tender. Veal Cordon Bleu didn't have cheese - what gives with that? Ports were fun, and even though we had an excursion cancel at last minute, and therefore had to wing it in two ports, easy enough to figure out something to do ashore, which we did. Tenders ran smoothly in the two ports that had them. Best part of the trip was that the folks who served were without exception pleasant and helpful - seemed like they enjoyed their jobs - you be friendly to them, they responded in kind.

Celebrity Infinity

September

Pros: Everything

Cons: None

Recommended: Yes

This was a great vacation experience form the beginning. Our travel Agent and the Celebrity staff were all OUTSTANDING!

Would sail with Celebrity again

September

Pros: Ships crew and great food

Cons: Ships is showing her age

Recommended: Yes

Very friendly crew. Every crew member we encountered acknowledged us and were very courteous. Our cabin steward was excellent and exceeded our expectations. Our cabin had some minor issues with loose door hinges that should be looked at. Bathroom small but very efficient. Good size shower. Dining room staff were attentive and made good recommendations as to what was best to have on the menu each night. The buffet food was plentiful and of good quality. Top notch entertainment throughout the ship all day. All facilities were always clean and pretty well maintained. We had one elevator on one day that kept us in the twilight zone by bypassing our deck whether going up or down. Was fixed by the next day. Lot of places to have a quiet sit and relax or read if you wished. We would rate this our best cruise line of the 3 we have sailed on. We sailed with Holland America and Norwegian before this cruise.

An amazing cruise; the best scenery and unbelievable staff.

August

Pros: The staff on the Infinity was unbelievable. Service and food is second to none. The cruise itself was beyond our wildest expectations!

Cons: The ship itself is showing it's age and could use updating.

Recommended: Yes

I would recommend this cruise to anyone who likes to be pampered and enjoys scenery. The age of most passengers would be in the 40s to 70s so if someone is looking for the party scene, this cruise is not for you. It is about relaxation and scenery. If you want the party scene, try another cruise. Our daughter and son-in-law were married on the cruise and the wedding was absolutely beautiful. The staff went above and beyond to make the day extra special for them and our family.

Lovely experience.

July

Pros: Excellent service in rooms and great food variety for vegetarians. Also great on board entertainment.

Cons: None

Recommended: No

This was my first Cruise and I absolutely loved it. The Alaskan cruise simply exceeded any and all of my expectations.

Excellent Cruise

February

Pros: Great Itinerary, excellent ship. Great food in main dining room and very good entertainment

Cons: Embarkation process awful. Buffet food just OK. Tendering delays excessive

Recommended: Yes

Staff were friendly and efficient. While Celebrity did a pretty good job overall, I would not choose any itinerary that had more than one port requiring a tender to get to shore. NCL and Oceania have a much better embarkation process. Does it really have to take 1.5 hrs to get aboard ?

Happy Cruisers

October

Pros: Just the right size (It was easy to find your way around the ship). Beautiful ship!! Wonderful itinerary!!

Cons: Terrible wifi. There were not many options for wifi usage. The cost was $299. The wifi kept logging off and was very slow!!

Recommended: Yes

Panama Canal Cruise

October

Pros: Dinning in Blu, Quality and variety of theater entertainment, going through the canal

Cons: Overhang on Deck 9 balcony- disappointment; blocke sun and views. Not enough tenders for Cabo

Recommended: Yes

Ports not that great - hot and humid. Cruise excursion in CR very depressing going through the slums. Outside of that great getaway to relax, be pampered and met great people.

Cruise Experience

October

Pros: Very friendly crew, Beverage package ideal, Catholic services available thanks to a Deacon on board

Cons: Entertainment was enjoyable, but production not as great as other cruise lines

Recommended: Yes

We chose Selective Dining, but the first evening we were told that all spaces were full and we would have to wait until a table was available. We were not allowed to request a specific time to dine.

Purchasing Aqua Class was not worth the money

September

Pros: Best way to see Alaska is via cruise!

Cons: Food and Communication

Recommended: Yes

By Far, the best way to see the towns of Alaska is by cruising! Each port was amazing!!! The Captain did an awesome job at getting us close to the Glacier and it was breath taking! We purchased the Aqua Class and I was extremely disappointed to see that we didn't get any special treatment. We received a bottle of champagne in our room as we departed. The special dining room was OK at best. The food overall was a huge let down. I think if we didn't spend the extra money on the Aqua Class, I wouldn't have rated this so low. My expectations for what I paid didn't align. It was hard to find staff members that could tell us where to meet our tours, what time do we get to leave, and what time to return to the ship. The ship could use an update, but the quality of the food is what I struggled with the most.

Cruising the Pacific

September

Pros: Room was cleaned well daily

Cons: Food was not great

Recommended: Yes

Staff was not as polite and don't treat you like a celebrity like they used to years ago. Food was the same everyday and needs improvement.

Family time

December

Pros: Excellent service

Cons: None

Recommended: Yes

Family had a great time 14 of us

Family time

December

Pros: Excellent service

Cons: None

Recommended: Yes

Family had a great time 14 of us

2 cruise

April

Pros: Very relaxing. Calm water most of time.enjoyed all activities.

Cons: Food was not always up to par.

Recommended: Yes

The crew did a great job. Our dinner staff was about as good as it gets. Love the pools.

Celebrity in Rio de Janiero

February

Pros: Great itinerary! Better than average dinning.

Cons: Some of parties were too scripted. No opportunity to request a song.

Recommended: Yes

First time on Celebrity cruise line and I am truely impressed on how great passengers were treated aboard the ship. The daily activities are typical for a cruise ship what's different is the enthusiasm of the staff. Best food ever! Hot, delicious, interesting options, and served with a smile.

Panama Canal/South America Cruise

December

Pros: Ship was clean and well taken care of-especially for a ship of its age. Staff was really good. Food great in MDR.

Cons: Buffet was somewhat boring and repetative.

Recommended: Yes

Had a great cruise and would recommend this ship and its itinerary to anyone. Love Celebrity.

Not up to prior Celebrity sailings

December

Pros: Public staff friendly, clean in all areas, ship departures held for late tour returns

Cons: Prices raised, deferred maintenance, menu downgraded, shows loud

Recommended: No

Public staff was friendly and anxious to satisfy. All facilities were under quick clean up at all times. Prices for drinks, wine, cola have been substantially raised. Deferred maintenance was recurring elevator problems, light bulbs not replaced & worn chairs. Menu in main dining room limited in selections available, repeatedly serving same vegetables (felt we had leftovers offered as one or more of the selections each night). Premium dinner rooms were not worth the extra charges. Theater shows were mostly musical and mikes were turned up to ear splitting level. Cruise Director staff was non-responsive.

Good to be back home

November

Pros: Good weather, didn't get sick

Cons: Tours too expensive

Recommended: Yes

Huge changes in Canal since we saw it last in 1996, and more changes coming with the expansion going on. At our age (86) we didn't participate in any of the daily activities, except art auctions. We played cards, but had difficulty finding a table large enough to play on. They were always taken by other people.

Panama Delight

December

Pros: Lovely ship, great service, food was good, loved Bistro on 5 and Tuscan Grille

Cons: The ship arrived in port with Norovirus; continued throughout the cruise though we had no problems. We were extremely careful with washing our hands and gratefully accepting the hand sanitizers offered every time we turned around!

Recommended: Yes

We are Elite Captain's Club members and thoroughly enjoyed the benefits thereof. Would be very much disappointed if the 123 Go program was discontinued --- that is a great incentive to keep cruising with Celebrity.

Wonderful experience

November

Pros: The pre-canal talks and the narration while going through the Panama Canal made the trip outstanding!

Cons: We thought we had prepared to have our guide dog (visually impaired spouse) leave the ship at all ports; were not able to go ashore in Columbia or Panama.

Recommended: Yes

After three vet visits and lots of paperwork preparation, we were told we could not leave the ship in either Panama or Columbia and could not leave the guide dog unaccompanied in our cabin. We were able to cancel planned excursions without penalties, but were still disappointed. We haven't figured out where we went wrong...

Anniversary get away.

October

Pros: Aqua class, Blu dining experience superb. Staff and service excellent.

Cons: Cabin location across from service room, very noisy.

Recommended: Yes

Thank you JB cruises for a well planned trip.

Panama Canal Cruise 2015

September

Pros: Staff, entertainment, food, tours

Cons:

Recommended: Yes

This was the best cruise ever. We had outstanding everything, from the first moment we arrived at the ship until we were in our cab and driving away going to the airport and back home. The staff was always ready to help. The dining room waiters were extremely attentive, the cruise director was positive-fun-full of energy. The entertainment was amazing - 17 shows, 17 standing ovations. Food was delicious. The tours were great. We almost didn't want to come back home. Absolutely fantastic trip.

San Francisco - Ft. Lauderdale via Panama Canal on Celebrity Infinity

September

Pros: Outstanding crew service. Clean ship. Qsine specialty dining room was unique, entertaining and good.

Cons: Promptness of virtually any service, mediocre entertainment with the exception of production numbers, main dining room food was quite adequete but lacked imagination and became quickly repetitive.

Recommended: No

Couldn't have had a better time...wonderful trip(except HOT weather)

September

Pros: Wonderful lodgings,fabulous wine train and lunch,delicious dinner @Embarcadero and great itinerary on ship and fun times on board with games.Our bus driver,Steve was marvelous,and Infinity's staff was our best from any cruise ship and the buffet was generous and VERY clean

Cons: Tight space on bus.Infinity rooms need refurbishing

Recommended: Yes

Pacific Coastal Cruise

September

Pros: Excellent staff and crew. Enjoyed entertainment. Talent and cruise directors very friendly and energetic.

Cons: Dinner entrees mediocre

Recommended: Yes

Very happy with Celebrity. Will cruise again with this line.

California trip

September

Pros: Wonderful itinerary and room staff attendants

Cons: Felt the dining room staff were understaffed.

Recommended: Yes

The condition of the ship and the help were great. The Cruise Entertainment Host Patti and the entertainment outstanding.

pacific coast cruise

September

Pros: the dining staff was exceptional.

Cons:

Recommended: Yes

loved yosemite.the scenery was fantastic and the lodge beautiful.couldn't rate the activities or entertainment because we didn't partake in them

Pacific Coastal Cruise

September

Pros: good selection of ports on itinerary

Cons: charge for Apple classes

Recommended: Yes

Selection and quality of food has declined since last 2 cruises on celebrity, very little information on ports and points of interest

Alaska Cruise

May

Pros: The staff was very friendly and helpful . Food in dining was good, Speciality restaurant good, but overpriced.

Cons: 1) Getting chased out of the observation Lounge at 5:00PM every night for the

Recommended: Yes

We have traveled on several other cruise lines NCL, HA, Carnival, Windjammer, and though that Celebrity was a 'notch up' . In general it was comparable, and in some ways less so. Other ships utilize the dining room staff to at least one night do some entertaining, Celebrity, not so. Other ships have live music in the dining room, Celebrity Not so. The ship was clean and the staff excellent and always friendly and helpful,

Review of Celebrity Infinity Alaska Cruise

May

Pros: Staff was professional and service was good. Excellent meal in the S.S. United States restaurant.

Cons: Had to wait in line each night for a table. No books in the library. Also, see below:

Recommended: Yes

One very disappointing situation--upon leaving port my husband and I liked to go to the Constellation Lounge in the front of the ship to have a drink as we observed the beautiful scenery. On 3 of the 5 port departures, we and other passengers were told we had to leave the lounge (with the best views) as a private party would be using this venue. The private party was for the "elite" passengers. We did not like being treated as second class citizens, and other passengers were quite angry also as they were denied access to this public area. If a party was planned for these passengers, it should not have been in this particular lounge, which should have been available for all passengers.

British Isles cruise

August

Pros: Entertainment, customer service, room accommodations, dining service

Cons: there was advertised a chiropractor and an acupuncturist and they were not on board.

Recommended: Yes

Had a wonderful time, shore excursions went smoothly, food was very good, only disappointment was that there was no chiropractor on board while it was advertised that there would be. Spa was very nice and personnel was great.

Celebrity British Isles Cruise

June

Pros: Itinerary was excellent. Most of the staff was very responsive.

Cons: Food was not nearly as good as past Celebrity cruises.

Recommended: No

Aqua Class

June

Pros: more intimate dining experience

Cons: not much better food

Recommended: No

The food in Blu was good but not appreciably better than the main dining room. Service was spotty, had to ask every day for water and coffee refills. Seemed the dining was under staffed.

A little dispointed during the sea days.

June

Pros: Iceland is a very interesting place to visit.

Cons: Sea day is boring.

Recommended: Yes

It used to have lot more activities during the sea day. But this time, Zumba and some activities need to pay fee to be In. But the food still good and place we visited are wonderful.

Iceland and Fjord Cruise

June

Pros: the itinerary and well organized excursions

Cons: Crowded conditions in the buffet area made it difficult to get food and seating.

Recommended: Yes

This was a unique itinerary to some very interesting and extremely beautiful ports.

great cruise.

April

Pros: wonderful staff pretty much everywhere.

Cons: would have liked more cragt projects...

Recommended: Yes

My only criticism is that as a back to back passenger would have liked more variety in second half of cruise re: dinners and entertainment.

Great Ship, Great Crew, Great Weather, Great Itinerary

June

Pros: The itinerary, the crew, some good tours

Cons: The port information provided by Guest Relations needs to be updated. Notified Guest Relations. OceanView normally too crowded to enjoy. Go off hours. Ports are very expensive.

Recommended: Yes

We sailed the Norwegian fjords and Iceland including the Faroe Islands and Shetlands Islands. The weather could not have been better (except Bergen - thunder storms!) The crew was wonderful - very welcoming. Made every effort to meet and exceed expectations. If you like big cities, this is NOT the cruise for you! The itinerary was small towns and nature - very peaceful. It was great for wandering through streets, checking out the shops and talking to the locals about their wonderful cities. Some people were bored due to the lack of big city excitement. A vacation is what YOU make it. I always spoke with the tourist office and the locals for suggestions. The Golden Circle tour was great, as was the Highlights of Geiranger (plenty of photo stops) and the Shetland ponies (loved being petted)! Went to the Stave church in Bergen on my own and enjoyed it. It is easy to access via the light rail and a short walk. Didn't go to any shows so am rating entertainment a 3. Iceland and Norway are very expensive.

Rock-n-Rolling across the Atlantic - understaffed and STRESSED!!!

April

Pros: Activity staff, wait staff, room service staff, stateroom staff, Guest Relations, good food

Cons: Concierge staff, Captains Club staff, Shore Excursion staff - surly. Everyone was tired!!

Recommended: Yes

South America

March

Pros: Nice ship with great staff.

Cons: Poor countries and some rough seas.

Recommended: Yes