AmaSerena
AmaWaterways
Ship Reviews
Based on 11 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Best Cruise Line
October
Pros: Great service, food and staterooms
Cons: None
Recommended: Yes
Our cruise along the Rhine River on the AmaSerena was awesome. Our captain, Eddy, cruise manager Nemanja and the entire crew were wonderful. We look forward to another cruise on the AmaWaterways cruise line.
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River boats
June
Pros: Fewer passengers, great food, amazing staff
Cons: Transatlantic travel
Recommended: Yes
We have enjoyed many ocean cruises. The first AmaWaterway’s cruise we took was in 2018. I couldn’t wait to go on another. There’s a max of 168 passengers. The lounge is comfortable and is a meeting place for updates on the next days excursions. Excursions are covered in the cost of the cruise. Beer, wine and alcohol are served in the lounge. Beer and wine are free at lunch and dinner and all drinks are covered during happy hour, the hour before dinner. The staff are very professional and friendly. It’s a wonderful experience!
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Rhine Castles and Swiss Alps
May
Pros: Wonderful itinerary
Cons:
Recommended: Yes
My daughter and I enjoyed this cruise. The ship and our room was spacious and clean. The crew and staff were all very friendly and accommodating. The food was delicious and the cuisine served was linked to whichever country we were visiting at the time. We liked all of the ports. Our least favorite was Cologne, Germany. It was very loud, busy, somewhat dirty, and there was a lot of construction to maneuver around. All of the other ports were awesome - no complaints! I would cruise on Ama Waterways again. My daughter is only 23 years old and was by far the youngest person on the trip. She would prefer a trip with at least a few travelers closer to her age.
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Captivating Rhine
August
Pros: Comfortable rooms, excellent food, wine, and drink selections, friendly staff. Tour options were really a plus. I liked that we had options including option for level of activity.
Cons:
Recommended: Yes
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Introduction to the Danube
October
Pros: Tours had the best guides (both the included & optional ones); alot of towns seen; excellent food in towns; food on ship was very good, but generally better is found in towns; laundry done by ship was in expensive; cruise director was fantastic; ship was very clean; towns very clean; each tour had bike/hike/slow-reg walking;
Cons: money exchange was a challenge; local currency needed for public toilets; it was not relaxing until you took charge of schedule-said no to some events; figure spending 1st day after arrival in hotel sleeping;
Recommended: Yes
This is an excellent way to get introduced to the Danube and the countries along it. You need to decide between joining all tours vs saying no and having a relaxing day on or off the boat. My 4 vs 5 star is driven more from it not being exactly what I wanted. Extra days in Budapest is a must. Budapest is large, so not so crowded, Prague is smaller and much more crowded. The more planning (figure out a time line agenda, decide where you want to spend time on tours vs on your own - I don't understand why AMA cannot provide a sample tour timeline - a sample set of the sheets you get each day on board ship from a previous tour would suffice).
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Danube delight
October
Pros: nice rooms, great service, wonderful food
Cons: none other than not enough time to travel longer
Recommended: Yes
John Riley made our trip wonderful. This is my second river cruise with Ama, and we plan to have many more.
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Nothing but excellence
December
Pros: Clean and modern ship. The lounge is a great design and wonderful place to socialize. Great temperature control in the cabin and throughout the ship. Terrific cruise manager - friendly, concerned and well-informed.
Cons: Mattress was a bit firm for my liking but bedding was warm and cozy. Breakfast selection became tiresome after 7 days, but so it goes with breakfast.
Recommended: Yes
The entire staff aboard the AMASerena is best of the best - really top notch. They anticipated every need and excelled at meeting every request. The ship's decor and condition looks to be brand new, even after two years afloat. I've never been aboard a cleaner vessel or hotel, for that matter. Not a spec of dust to be found anywhere. The Captain was very visible and engaging. John, the cruise manager, oversaw every detail and provided meaningful and interesting information about the ship and itinerary. Bus transportation to sites was terrific. The on board entertainment and presentations were an unexpected bonus. Highly recommend the AMASerena.
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