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Ship Reviews
Based on 52 reviews
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Many cruises but first time on Regent
October
Pros: Passenger to Crew Ratio. Impeccable service. No waiting for anything!
Cons: Entertainment was underwhelming but not important to us.
Recommended: Yes
I have never experienced a lack of waiting (for anything) on a cruise ship before. The impeccable service was clearly a focus for Regent and you could tell the management has made this a priority from boarding the ship to the attention to the smallest details while onboard.
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Luxury cruise line but the Voyager needs some remodeling...
September
Pros: top notch staff! fabulous cruise itinerary
Cons: sporadic hot water service and terrible internet service
Recommended: Yes
We have traveled to over 50 countries and eight cruises with five cruise lines. We booked this for the cruise itinerary and the excellent reputation of Regent. The staff is outstanding, helpful and welcoming. The captain kept us informed on pending weather and its implications for the ride. The ship is nice but it is due for a remodeling, especially the Chartreuse and Prime Seven dining rooms as well as inroom hot water service and ship internet service. The elevators were fast and efficient. The shore excursions were plentiful and varied. We went on an excursion every day they were offered and they were well planned with excellent transportation and guides. We had superb and also very average meals. The menus are available on the suite televisions and they are nicely varied in choice. The quality of the preparation varied. For the most part, the beef was not prime except for the beef tenderloin in the beef Wellington the last night (which was EXCEPTIONAL!) Our suite had a single sink (we prefer two sinks) and no ambient lighting in the bathroom at night and no 100 outlet in the bathroom for a nightlight.
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Luxury cruise line but the Voyager needs some remodeling...
September
Pros: top notch staff! fabulous cruise itinerary
Cons: sporadic hot water service and terrible internet service
Recommended: Yes
We have traveled to over 50 countries and eight cruises with five cruise lines. We booked this for the cruise itinerary and the excellent reputation of Regent. The staff is outstanding, helpful and welcoming. The captain kept us informed on pending weather and its implications for the ride. The ship is nice but it is due for a remodeling, especially the Chartreuse and Prime Seven dining rooms as well as inroom hot water service and ship internet service. The elevators were fast and efficient. The shore excursions were plentiful and varied. We went on an excursion every day they were offered and they were well planned with excellent transportation and guides. We had superb and also very average meals. The menus are available on the suite televisions and they are nicely varied in choice. The quality of the preparation varied. For the most part, the beef was not prime except for the beef tenderloin in the beef Wellington the last night (which was EXCEPTIONAL!) Our suite had a single sink (we prefer two sinks) and no ambient lighting in the bathroom at night and no 100 outlet in the bathroom for a nightlight.
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Luxury cruise line but the Voyager needs some remodeling...
September
Pros: top notch staff! fabulous cruise itinerary
Cons: sporadic hot water service and terrible internet service
Recommended: Yes
We have traveled to over 50 countries and eight cruises with five cruise lines. We booked this for the cruise itinerary and the excellent reputation of Regent. The staff is outstanding, helpful and welcoming. The captain kept us informed on pending weather and its implications for the ride. The ship is nice but it is due for a remodeling, especially the Chartreuse and Prime Seven dining rooms as well as inroom hot water service and ship internet service. The elevators were fast and efficient. The shore excursions were plentiful and varied. We went on an excursion every day they were offered and they were well planned with excellent transportation and guides. We had superb and also very average meals. The menus are available on the suite televisions and they are nicely varied in choice. The quality of the preparation varied. For the most part, the beef was not prime except for the beef tenderloin in the beef Wellington the last night (which was EXCEPTIONAL!) Our suite had a single sink (we prefer two sinks) and no ambient lighting in the bathroom at night and no 100 outlet in the bathroom for a nightlight.
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Dining | |
Entertainment | |
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Itinerary/Ports | |
Value |
Luxury cruise line but the Voyager needs some remodeling...
September
Pros: top notch staff! fabulous cruise itinerary
Cons: sporadic hot water service and terrible internet service
Recommended: Yes
We have traveled to over 50 countries and eight cruises with five cruise lines. We booked this for the cruise itinerary and the excellent reputation of Regent. The staff is outstanding, helpful and welcoming. The captain kept us informed on pending weather and its implications for the ride. The ship is nice but it is due for a remodeling, especially the Chartreuse and Prime Seven dining rooms as well as inroom hot water service and ship internet service. The elevators were fast and efficient. The shore excursions were plentiful and varied. We went on an excursion every day they were offered and they were well planned with excellent transportation and guides. We had superb and also very average meals. The menus are available on the suite televisions and they are nicely varied in choice. The quality of the preparation varied. For the most part, the beef was not prime except for the beef tenderloin in the beef Wellington the last night (which was EXCEPTIONAL!) Our suite had a single sink (we prefer two sinks) and no ambient lighting in the bathroom at night and no 100 outlet in the bathroom for a nightlight.
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Regent - Istanbul, Greece & more
August
Pros: Food, laundry service, excursions
Cons: Regent flight travel agency, Gastric disease on ship (pro, excessively cleaned it)
Recommended: Yes
Overall, wonderful trip. Food & services were great. Very knowledgeable tour guides, including making sure we didn't have to wait too long for anything. Loved that it was all inclusive, no nickel & diming once underway! Would definitely recommend it. That being said, Regent really needs to work on their flights; most guests (me included) complained about multiple hops. Although minimal, Regent really shouldn't charge to move to a better itinerary, since they don't get approval before booking.
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Wine and Whiskey Cruise
July
Pros: The staff was always pleasant and did so much for us, with a smile. The food was very good.
Cons: The shower was too small. The deck was too small. The bath tub is wasted space.
Recommended: Yes
Regent completely failed on their transportation from the airport to the ship. We waited over two and a half hours at the airport, for a car to come and get us. After three phone calls, a person showed up. Told us to sit and wait and someone would come to transport us. Regent is not available by phone for help, or questions if it is after 5:00, and sometimes weekends. We arrived at the May Fair in London and the end of our cruise. We were told there would be a Regent associate at the hotel there was not. We had to call and reassure ourselves that we would have transportation to the airport the next day. No representative from Regent ever showed up, or contacted us at the hotel. The May Fair Hotel location is great. However, the room was a disappointment. No amenities, very low uncomfortable bed, The shower leaked onto the floor, no hair dryer. The view from our room was a piece of broken plywood.
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