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Ship Reviews
Based on 83 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Enjoyed Alaska on the Eurodam
July
Pros: Service. cleanliness, friendly staff, great captain, glass elevators, specialty restaurants
Cons: Entertainment was middle of the road.
Recommended: Yes
While I enjoyed the String Duo from Ukraine, the singers and dancers could have been better. The Rangers on the ship for Glacier Bay were excellent.
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Alaska trip review
January
Pros: The entire trip was well planned and executed perfectly
Cons: Only one elevator operating made boarding unpleasant. Litto deck seating was always an adventure
Recommended: No
Attention to detail by cabin staff was exceptional!!!
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Alaska Cruise 2025
June
Pros: Very friendly and attentive stewards, Ardi and Albert, provided dependable service for every request and they remembered our names even though they had many guests to serve. Elise in the Lido Sweet Shop remembered our names and what we liked. Our state room was on the main deck level 1 where the swaying motion was minimized. The evening shows were awesome and family friendly.
Cons: The shower hose connection in state room 1126 leaked, but only when the water was turned on.
Recommended: Yes
We always felt safe on the Eurodam. Though it rained most of the trip, there was enough entertainment and activities to occupy our time onboard. The food was the best at the Lido Market and the service was top notched. Our stewards, Ardi and Albert, made our cruise fantastic and they answered all our questions. They earned the highest recognition and compensation possible. The food was great, but more seafood (shrimp and crab) options is preferred.
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Best Vacation Ever
May
Pros: Beautiful ship, our room and balcony were wonderful very clean, all crew exceptionally nice, food good, great entertainment
Cons: Complementary Bathrobes too small. Small kids in Art classes meant for adults.
Recommended: Yes
This was our 1st cruise. We can't say enough good things about it. The ship, the people, the destination were all fabulous. We highly recommend Holland America and the Eurodam
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The Good, the Bad, and the Ugly
April
Pros: The crew was wonderful. Many seemed to enjoy what they did and seemed like they genuinely wanted you to have a good cruise. Also, the first two weeks were great. New ports and the Panama Canal exceeded my expectations.Free room service was nice for breakfast. Selection of food at the buffet was amazing as well as in the dining room . Tour to Muir Woods in San Francisco was a highlight . The Easter service was great!
Cons: Tours should be vetted better. Tour in Porta Viarta was very crowded with those on other overlapping tours. Did not live up to the desciption. Several hundred people were leaving the cruise in San Diego, but, at least a couple hundred embarked there. Biggest gripe: Way too much selling!!! Especially in the spa.
Recommended: Yes
Now the Ugly: Perhaps unavoidable, but ugly never the less, Norovirus! We were spared, but a lot of others not so fortunate. One other thing: Several hundred Canadians got off in Vancouver (which I totally understand). I don't know how many (but a lot) of people attending a wedding party got on for a 1 DAY CRUISE to Seattle. Suddenly we, the ones who had cruised from Fort Lauderdale, were not able to get close enough to the Lido bar to get a glass of wine, weren't able to get a table in the Restaurant, and finally went to a specialty restaurant for our last night and totally missed "Hey, Mr.DJ"
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5 Stars to Holland America
February
Pros: The help on board are wonderful, going out of their way to each and every one of us
Cons: The entertainment wasn’t the best, from the stage performances to BB king bar, I’ve had much better on other Holland American Ships, no special dining room for Orange Club members which I really liked
Recommended: Yes
Starting with staff, gracious, kind hardworking, work together, wonderful group of men and women…..food should be 1/2 portions, you get way too much, it’s better then I make, drinks are very good, they should have more after dinner drinks, brandy Alexander or grasshoppers, none were available, I really didn’t enjoy their entertainment, no musicals, rooms were small , they used to have more shelving in their rooms above the couch’s, we had coffee in our room every morning which was wonderful, you can’t have perfection, so it was very nice ??
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Classic elegance
November
Pros: Beautiful ship, excellent staff, outstanding service and incredible food selections.
Cons:
Recommended: Yes
Highly recommend Holland America cruise line.
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