Ship Reviews
Based on 16 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
7 day Mediterranean Cruise
May
Pros: Very clean ship and nice staff
Cons: Not enough time at some of the stops
Recommended: Yes
We really enjoyed the cruise overall. Some stops had short stats and the time to get off and back to the ship only allowed for a few hours on two of the beautiful islands.
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Friendliest staff
February
Pros: open dining, great excursions, helpful staff, comfortable stateroom, interesting itinerary
Cons: couldn't hear announcements in the room; $20/day/person service charge was not expected. Wifi was a hassel but the man in the internet cafe was really great
Recommended: Yes
I got sick (gastroenteritis) and the clinic was great. Free room service while I recovered. Some guides on the buses were hard to hear or understand. Loved the excursions to game reserves! Loved the specialty restaurants. Comfy bed
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Greek Aisles cruise
October
Pros: Wonderful Staff, exceptional service, good music
Cons: Not necessarily a con, but I would have liked better entertainment shows at night. They were fine, but nothing I would seek out in
Recommended: Yes
We had a great time. The people that work on the ship, even the ones we didn't meet, did an amazing job and ALWAYS made us feel happy and welcome.
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Great vacation
June
Pros: Clean ship, helpful friendly staff
Cons: Excursions were not always as described
Recommended: Yes
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Thanks for great service
August
Pros: Mary at the guest service, Valorie at grand pacific,Shyrine and Wismayna at La Bistro
Cons: These team members went beyond excellent care
Recommended: Yes
I cruise very often and I had heard bad things about crew members not being friendly. The great surprise was that the stories were not true and we found every crew member to be friendly and helpful It was a pleasure to sail on the Jade last week. Wish list: Food could be a theme sometimes. We went to Greece but didn’t have any Greek food on the ship. The cabin was always well taken care of, but I only saw our cabin guy twice.My gratuity was included, but I would have left money if I knew the cabin attendant. We were given instruction to bring photo ID when going ashore, Nobody asked for it.,it was a waste of time, I didn’t know there was a fee to get money exchanged. I would .have done it differently had I known. Poor communication We went to a bar and got excellent drinks. Went back the next day and got poor drinks at the same bar. This happened several times. There was no consistency Disappointing!
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First Time Cruising on NCL
August
Pros: Staff was friendly, accommodating, engaging, professional
Cons: internet service in rooms was unacceptable. the only place I could get internet was in the internet cafe.
Recommended: Yes
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Italy and the Greek Isles
October
Pros: Wonderfully kind and attentive staff!
Cons:
Recommended: Yes
This was my second voyage on the Jade and my first in Europe! It was a very pleasant experience both times, but this trip was indeed magical waking up to a different and beautiful port each morning! The personnel on this ship are exceptional-from our cabin stewards to the officers! They truly make the journey memorable! The food was delicious in every venue and the entertainment extraordinary! I highly recommend travel on the Jade!
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