Sirena

Great ship, Great service!

February

Pros: Clean and nicely appointed ship. Staff is friendly, courteous and always willing tohelp staff

Cons: Shower is small

Recommended: Yes

The staff on this ship was above and beyond excellent. There were always people going out of their way to make your day better. When they ask for a mid-cruise evaluation they absolutely follow through with any complaints they recieve and fix any concerns that were brought up.

Oceana. Serena

July

Pros: Excellent cruise

Cons: None

Recommended: Yes

Staff were all excellent Would prefer that everything was included. Did not like paying for extra tours and mixed drinks Some events cost more money and should have had a smaller price tag All in all a great shop and a great cruise All your guides were terrific and knowledgeable

British Isles

April

Pros: Amazing service, friendly staff, excellent food

Cons:

Recommended: Yes

Smaller more intimate experience. Staff goes above and beyond. Enjoyed our tours.

Sirena to Panama and back to Miami

January

Pros: Pent House Room Size, Size of ship

Cons: Food was spotty, no on the ship knew how to make eggs over easy, we had on the return trip a very unprofessional butler

Recommended: No

In the Red Dragon Restaurant a helper was coughing on the napkins and silverware that he was preparing.

Great Service and Adventurous agenda

January

Pros: Great room size in Penthouse Suite. Larges room I've had! Smallest Oceana ship with great service from crew.

Cons:

Recommended: Yes

Good nightly entertainment. Good food. Great Cruise director.

Great cruise!

January

Pros: Food,entertainment,service,cleanliness, educational and inspirational

Cons: Name tags on staff hard to read, daily hard copy rather than app of daily schedule

Recommended: Yes

Loved the ship size and the food! Very happy with Oceania!

Greek Myths and Turkish Bliss

October

Pros: Small ship and attention to service. Food was amazing!

Cons: Our room was right under the Waves Grill and we heard the scraping of chairs from 11am-4am and sometimes beyond because there was cleaning after it closed.

Recommended: Yes

We had a great trip and booked another cruise with this cruise line before getting off the ship.

Sirena

July

Pros: 5 stars for maid service. 5. Stars for all waiters and waitresses except pool cocktail. waiters. All food service and barista lovely wonderful people.

Cons: Stateroom way too small. Beauty salon overcharged . Pool cocktail waiter not nice at all. Services in salon was pretty pricey pedi and mani very expensive. Manicurist very nice . No hairstylist on board which was disappointing.

Recommended: Yes

Overall wonderful cruise. Love the decor and cleanliness. All pianists and violinists amazing! The other guys great musicians! Travel agent on board was rude to me and my family, unfortunately.

Sirena

July

Pros: 5 stars for maid service. 5. Stars for all waiters and waitresses except pool cocktail. waiters. All food service and barista lovely wonderful people.

Cons: Stateroom way too small. Beauty salon overcharged . Pool cocktail waiter not nice at all. Services in salon was pretty pricey pedi and mani very expensive. Manicurist very nice . No hairstylist on board which was disappointing.

Recommended: Yes

Overall wonderful cruise. Love the decor and cleanliness. All pianists and violinists amazing! The other guys great musicians! Travel agent on board was rude to me and my family, unfortunately.

Sirena May 2023

May

Pros: GREAT itinerary

Cons: Understaffed or poorly trained wait staff. Entertainment so so.

Recommended: Yes

Service in main dining room and in Terrace Cafe was below average. Some of the servers were very motivated and gave immediate service, where others seemed to be sullen, more interested in chatting with other servers and often were not anywhere to be found. I watched one couple wait for 20 minutes for someone to come over and bring them water and take their wine order. In the main dining room, I was asked if I wanted syrup for my pancakes and had to wait 15 minutes for it to appear. In other cases, the staff forgot what we ordered and never brought it or brought the wrong thing. I believe that either they have not been trained properly, the ship is understaffed which causes them to have to run around trying to serve everyone, or they are lazy. Food variety was good. But desserts were not good at all especially the chocolate ones. The cookies were also bad. Tasted like too much flour and not enough butter or sugar. However, ice creams were VERY GOOD. Entertainment was good one night, awful the next. Dance troope asked to leave after a few days onboard. Cabin staff were excellent. Staff rating below is for wait staff in dining room and cafe.

Some Good Some Not So Good

March

Pros: Overall cruise was a good cruise. Cruise staff were wonderful, food was good and excursion were good with exception of Bonaire kayak & snorkeling experience

Cons: Bonaire excursion was a teriible experience and mishandled by excursion guide and staff of O'Ceania.

Recommended: Yes

Overall cruise was a wonderful experience to the Carribean islands. Cruise ship staff are very attentive, food is good and weather was warm and inviting.

Fun in the sun!

January

Pros: Staff and food excellent

Cons: Some of the ports were awful

Recommended: Yes

We cruised with 3 other couples and had a wonderful time. The weather was perfect and the food and cocktails were very good along with a good staff. At times the staff seemed short handed but they did their best to please. I like Oceania, but prefer their larger ships with more restaurants and entertainment.

Sirena

January

Pros: Our entire trip was great from check in to departure.

Cons:

Recommended: Yes

I would recommend this to anyone taking a cruise that wants to be pampered and relaxation !

Onboard Sirena

October

Pros: Staff, Food, Ship and Amenities

Cons: Boutique, Internet

Recommended: Yes

All in all, love cruising on Oceania.

Great time on a well run trip

June

Pros: The crew kept the ship very clean. Extra effort to keep passengers safe. The entertainment was good. Excursions were plentiful.

Cons: We had rough seas and had to miss two ports. The seas were very rough so I’m glad they kept us safe.

Recommended: Yes

Food was yummy and plentiful. Our stateroom was very clean and had plenty of storage. Just wish I could have won more trivia events.

Panama Canal

November

Pros: A wonderful trip, boat was first class along with the crew!

Cons: A scramble for deck chairs in the morning.

Recommended: Yes

Enjoyed the whole experience. First time on a long cruise (16 days). As above the boat was wonderful staff was great and the food was 5 star!

Family trip

November

Pros: Small ship

Cons: Small ship

Recommended: Yes

We have been planning this trip for over a year. Most of it met our expectations. My husband became ill on the ship and had to seek medical attention. This was a good experience. The on board physician felt he needed to seek further treatment while we were in port at Monaco. This was quite an interesting experience! He finished the trip and the on board medical staff checked up on him which was nice. We encountered rough seas one night and probably 85% of the passengers and crew were sick! Five out of our six were sick! Not any fault of the ship but it did affect the trip. There were times when the ship had a bad sewer gas smell. Now that was the fault of the ship. The food was great, staff was great, entertainment was good and our overall experience was good. It really depends on what you are looking for. We were looking for a smaller more intimate experience which is what we got. If you want more entertainment and more casino-pick a larger ship. We did love the ports and overall had a good time. A trip our family will never forget!

July

Pros: Service was excellent. The staff was exceptional. Very clean ship.

Cons: Better entertainment. More specialty dining. There was only two.

Recommended: No

Would like better entertainment.

Italy & Greece Trip

May

Pros: Excellent Staff Food & Restaurants Entertainment Pool

Cons:

Recommended: Yes

Dijana was an excellent server in the poolside area. She was friendly and was very pleasant to see every day we were on the ship.

Great itinerary

June

Pros: The ship, the wait staff and cabin staff, the passengers

Cons: Excursions

Recommended: Yes

The wait and cabin staff were outstanding, and the ship was spotless. We loved the fact that this was part of a larger cruise group (Tablas Creek Winery). We were disappointed that the Oceania excursions did not use headsets, making it hard to hear in buildings and churches, and that the guides did not appear to be prepared to allow some guests bathroom breaks.

Italy and Greece

June

Pros: Really liked smaller ship size. The Terrace Buffet was excellent. Ate majority of meals there. Staterooms were excellent. Enjoyed the excellent staff service.

Cons: The Grand Dining Room was less than anticipated. Disappointed with menu choices and quality. Service was extremely slow. Only ate there twice.

Recommended: Yes

See comments above.

Our Honeymoon Cruise

November

Pros: Beautiful smallish ship, excellent service and comfortable accommodation!

Cons: The food was too good, specially the desserts!

Recommended: Yes

Excellent overall!!!!!

Pacific Tapestry

December

Pros:

Cons:

Recommended: Yes

Wonderful ship, Food was great and staff did a wonderful job. Great Itinerary.

Culinary Delight

September

Pros: The food was the best we have ever experienced on a cruise.

Cons: Stateroom movies and shows were not very good.

Recommended: Yes

We liked our "Atlantic Serenade" cruise so much that we booked another cruise with this company.

Great Itinerary

April

Pros: Itinerary, dining, service overall, afternoon tea, ports, very comfortable bed

Cons: Small cabins and baths, rough seas in Australia and New Zealand, slow internet, disembarking at tendered ports, large group onboard seemed to consume services

Recommended: Yes

Overall a very good cruise. Our deluxe ocean view cabin was pretty small but we'll appointed. 2 days prior to the start of our cruise we were informed that the cruise was oversold and that we would be downgraded (along with others in our group). The next day we were told we would keep our original room category. Oceania needs to get a handle on their bookings and capacity. The other issue we experienced was disembarking at a tendered port in Akaroa. We booked a private tour as the Oceania tour we wanted was sold out. We inquired at reception the disembarking process for private tours and were told to get there early to get a disembarking number. We were within the first 10 in line but they called all of the Oceaia tours first so we waited over an hour and our tour had to be cut short so that we could be back in time. Reception and the people that managed disembarking were not in sync. It took several attempts to have our final bill corrected.

Oceania Sirena...excellant cruise

September

Pros: size of ship.....ports visited....staff......food

Cons: wish I could find some....sorry

Recommended: Yes

We wanted a small ship vs a 2500 passenger vessel.....Sirena met our wishes. I would recommend this cruise to anyone.....Meditterean ports are the best.... we enjoyed getting to know the staff as they worked many areas frequently...Croatia....Cannes...Montenegro......Toulan....Barcelano......we would visit again.

August 7 to 29, 2016 Sirena Cruise

August

Pros: Excellent service, outstanding delicious food.

Cons: Excursions

Recommended: Yes

Excursions doesn't matches the high standards you expect from a 5+ star cruise line. They need to improve them or recommend some other alternatives. Marina, in Destinations services tried very hard to help, but she doesn't have a magic wand. She is an outstanding, friendly, profesional member of the Destination Services staff.

Sirena Evaluation

August

Pros: As always, the food was superb, and the dining servers were well informed, experienced, and gave excellent serivce. The side excursions organized by Nikki were superb. Great tour guides who spoke excellent English and allowed us to add on or omit wasn't right for us.

Cons: Our butler was far inferior to the previous butlers we had on Oceania. He gave ok service, and always tried to bring things when asked, but previous butlers always anticipated our needs. For instance, if we forgot to fill out our hors douvres menu, they brought something anyway. We always ate dinner after 7:30 pm, but the steward knocked on our door almost every night at 7:00 to ask us when we planned to have dinner (even when we had reservations clearly marked for 7:30). We had to get out of the shower or put on a robe just to answer the dinner time question. On one day, I asked the butler to come get two items I needed pressed, and he said he would be right there, but never showed up. I ended up finding the iron in the laundry room, and did it myself. I accidentally locked myself out onto the balcony. (the door blew shut and automatically locked. I talked to two other people who had the same experience. Our friends needed to dial 911 because one of them had low sugar due to and insulin reaction. and NO ONE EVER ANSWERED THE PHONE OR CAME TO HELP.

Recommended: Yes

See Pros and Cons. One other thing: I went to Canyon Ranch to buy some lavendar oil. It was $15. When I got home, the bottle was empty.

The new Sirena travels the Mediterranean

May

Pros: Great food, efficient butler and maid, variety of excursions, talented quartet, friendly dining facilities, outstanding library for quiet reading, well-stocked fridge, recognition by officials this was our 4th Oceania cruise.

Cons: Most Oceania regulars said Sirena was not quite ready for use when we boarded. In second week, wooden railings were still being painted. The wine list in all restaurants was same as last year on Regatta; no effort made to update it. Also, was a definite lack of quality wines, especially chardonnays.

Recommended: Yes

See above.