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Ship Reviews
Based on 20 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Exceeded expectations
March
Pros: Staff friendly and helpful, cleanliness, safety, quality of food, organization
Cons: The Navigator app needs attention. The tabs are too small and non-contrasting colors making it difficult to read
Recommended: Yes
Third Holland America cruise, second on this ship. We were more impressed this time then on our first cruise on Nieuw Statendam. The Pinnacle dinner was superb, and the "regular" food options were many and of very fine quality. My wife and I both felt the food was improved from the year before. The options were plentiful and there was not one item we would not get again. The stewards we had were friendly and provided excellent service--the room and bathroom were always clean and fresh. All the staff were helpful, smiled, and greeted you. This was a relaxing and refreshing cruise experience.
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We Loved Holland America!
July
Pros: Fantastic crew, delicious food, lots of great music performances
Cons: Burger place needs to stay open later.
Recommended: Yes
We loved our cruise! The ship is beautiful, and the crew is amazing.
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Holland America Line
September
Pros:
Cons:
Recommended: Yes
The staff were all excellent and worked hard. That includes the dining room staff, Lido Deck staff, stewards, etc. They were all excellent. The food was good, but needed more of a variety. For example, lobster when in New England, Blueberries served in some way, either ice cream or dessert, when in Maine. The entertainment was not good at all. Only two nights were pretty good with a comedian, and all the other nights not good at all. It was easy to get an appointment for the ship's doctor due to an eye infection. The wait was not bad, and the medical staff friendly and professional.
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Iceland/Greenland or bust
August
Pros: Plenty of outlets and usb ports in stateroom
Cons: Poor Disembarking in Boston
Recommended: Yes
Nice Ship easy to get around. Once figured out Internet, via Navigator app, very good.Embarking and Disembarking a mess in Boston.Efficient Tender system.Bathroom shower huge and great hot water.Portions too big in lido,causing wasted food or overeating.Nice Crows Nest for early morning port arrival.
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Nieuw Amsterdam
December
Pros: Food, service, cleanliness, staff friendliness.
Cons: Slight excursion snafu,
Recommended: Yes
Had a great time.
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Wonderful Christmas Cruise
December
Pros: Beautiful ship, friendly and efficient crew, great food and service
Cons: Not enough time at Half Moon Cay
Recommended: Yes
Wonderful Christmas cruise on the Nieuw Statendam. Beautiful holiday decorations around the ship and all of the crew were in the holiday spirit. Great food and service everywhere we went. Most of the passengers were in the 40's - 60's age, just right for us.
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Great Caribbean Vacation
February
Pros: The food was excellent in the dining room. The waiters were friendly and efficient. The cabin stewards kept the room clean and responded to our needs. Ports of call were great.
Cons: Holland needs to improve on the entertainment.
Recommended: Yes
I highly recommend the Nieuw Statendam. It is a lovely ship. The Pinnacle Grill’s atmosphere and food were excellent. The dinning room food was exceptional. We didn’t have a bad meal. Our waiter Ramos was super friendly and very accommodating. Our favorite port of call was Amber Cove. We rented a cabana overlooking the pool area and spent the day enjoying the facility.
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