Nieuw Statendam

Exceeded expectations

March

Pros: Staff friendly and helpful, cleanliness, safety, quality of food, organization

Cons: The Navigator app needs attention. The tabs are too small and non-contrasting colors making it difficult to read

Recommended: Yes

Third Holland America cruise, second on this ship. We were more impressed this time then on our first cruise on Nieuw Statendam. The Pinnacle dinner was superb, and the "regular" food options were many and of very fine quality. My wife and I both felt the food was improved from the year before. The options were plentiful and there was not one item we would not get again. The stewards we had were friendly and provided excellent service--the room and bathroom were always clean and fresh. All the staff were helpful, smiled, and greeted you. This was a relaxing and refreshing cruise experience.

We Loved Holland America!

July

Pros: Fantastic crew, delicious food, lots of great music performances

Cons: Burger place needs to stay open later.

Recommended: Yes

We loved our cruise! The ship is beautiful, and the crew is amazing.

Holland America Line

September

Pros:

Cons:

Recommended: Yes

The staff were all excellent and worked hard. That includes the dining room staff, Lido Deck staff, stewards, etc. They were all excellent. The food was good, but needed more of a variety. For example, lobster when in New England, Blueberries served in some way, either ice cream or dessert, when in Maine. The entertainment was not good at all. Only two nights were pretty good with a comedian, and all the other nights not good at all. It was easy to get an appointment for the ship's doctor due to an eye infection. The wait was not bad, and the medical staff friendly and professional.

Iceland/Greenland or bust

August

Pros: Plenty of outlets and usb ports in stateroom

Cons: Poor Disembarking in Boston

Recommended: Yes

Nice Ship easy to get around. Once figured out Internet, via Navigator app, very good.Embarking and Disembarking a mess in Boston.Efficient Tender system.Bathroom shower huge and great hot water.Portions too big in lido,causing wasted food or overeating.Nice Crows Nest for early morning port arrival.

Nieuw Amsterdam

December

Pros: Food, service, cleanliness, staff friendliness.

Cons: Slight excursion snafu,

Recommended: Yes

Had a great time.

Wonderful Christmas Cruise

December

Pros: Beautiful ship, friendly and efficient crew, great food and service

Cons: Not enough time at Half Moon Cay

Recommended: Yes

Wonderful Christmas cruise on the Nieuw Statendam. Beautiful holiday decorations around the ship and all of the crew were in the holiday spirit. Great food and service everywhere we went. Most of the passengers were in the 40's - 60's age, just right for us.

Great Caribbean Vacation

February

Pros: The food was excellent in the dining room. The waiters were friendly and efficient. The cabin stewards kept the room clean and responded to our needs. Ports of call were great.

Cons: Holland needs to improve on the entertainment.

Recommended: Yes

I highly recommend the Nieuw Statendam. It is a lovely ship. The Pinnacle Grill’s atmosphere and food were excellent. The dinning room food was exceptional. We didn’t have a bad meal. Our waiter Ramos was super friendly and very accommodating. Our favorite port of call was Amber Cove. We rented a cabana overlooking the pool area and spent the day enjoying the facility.

Great Escape

February

Pros: Spacious stateroom-excellent service throughout the ship-high quality dining options- nice variety of entertainment-well organized embarkation and disembarkation-first class spa services— very clean—felt confident in management staff which translates into feeling safe

Cons: NO CONS at all

Recommended: Yes

I love Holland America cruise line and have recommended to my friends.

Sister Act, with plenty of music

February

Pros: Great cruise director, EXC talks on a variety of subjects, twin pianos

Cons: Slightly clumsy dining arrangements, some mediocre meals

Recommended: Yes

After sailing on Koningsdam 2 years ago, we felt at home on the Nieuw Statendam. Slightly different arrangement on the Music Walk, but still one of the highlights. Cruise director Vince has introduced EXC talks on several subjects from the history of rum to off-shore banking. All of these are well researched and presented with humor as well as facts. Half Moon Cay was as good as ever.

Great Ship!

January

Pros: Much improved premium internet package compared to last year; great food selections; great beds;

Cons: Need more berries: raspberries, strawberries, blueberries in Lido deck breakfast and lunch buffet.

Recommended: Yes

Really beautiful ship. Loved the Lincoln Center presentations! Great bedding and comfortable beds. Just needs a dim nightlight in bathroom area. A more interesting itinerary would be great, but we also just love to relax on the ship. Seemed very roomy and uncrowded.

Nice modern ship

January

Pros: Great Staff - excellent food - Confortable stateroom

Cons: Some Pricey onboard activity - no library and poker table onboard - Club Orange

Recommended: Yes

Pro: - Nice modern ship (The ship was commissioned in 2018). - The food is excellent everywhere on the ship. - Cool pizza and deli station open for late snacks - Ship staff is wonderful and very helpful. - Stateroom is modern with comfortable bed with Interactive tv, you can watch free movies in your room. - Great room service even for breakfast. -The onboard application is very useful (Activity, menu, chat with other passager) - Onboard organisation is a well oil machine - Moderm gym (Free) - Great entertainment at night (Music and Show) Con: - Behind the scenes tours of the ship is at the outrageous price of 99$ per person -Spinning session on the new statendam cost 20$ a session (on other HAL the cost is usually between 12$ - 15$ ) - No Poker table at the casino - Club Orange is a new dining option that you need to pay for... - No library on ship except a few books in the crow nest

Mediterranean

October

Pros: Good service

Cons: Food excellent choices but some less then quality we have had in the past

Recommended: Yes

Lost 3 ports due to weather which means we received less then the value we expected from the trip. Not HAL fault of course. Excursions were for the most part very good but I did not realize that panoramic means we are not stopping.

It was a Mediterranean Dream??

October

Pros: Ship, stewards, ports of call, all personnel, music

Cons:

Recommended: Yes

We had a marvelous time!

Mostly the same. One big improvement and a few disappointments

September

Pros: Shower stalls instead of tub/showers. Lincoln Center venue and quintet terrific.

Cons: Can't by-pass the Casino on Deck 3. Outside deck too narrow for convenient walking, and the view is hampered most of the way around the ship. Too biug,, too many passengers. No library. Lousy main acts in the World Stage theater.

Recommended: Yes

HAL is changing its tone. Older cruisers don't feel quite as welcome anymore.

Baltic Sea Cruise

August

Pros: Staff, ship, and food excellent.

Cons: Have to pay for bottled water and expresso drinks, and coffee wasnt very good

Recommended: Yes

Staff including cabin staff were excellent. Ship captain had sense of humor and was respected by his staff. All staff were very attentive.

Has to be one of the best

August

Pros: Service, Service, Service

Cons: The Cruise Ended

Recommended: Yes

Loved being on this ship. Pristine! Service Oriented! Great Food! The only negative was the entertainment part...didn't fit 'us' at all however we do know folks who loved it. So..personal preference!

Baltic Cruise

May

Pros: New ship with clean contemporary style and amenities

Cons:

Recommended: Yes

Thoroughly enjoyed this cruise...ports and ship. Loved the sea days as port excursions can be a bit tiring.

Beautiful Debut

January

Pros: Roomy verandah stateroom with plenty of drawer/closet space. Well lit bathroom with spacious shower and easily adjustable controls.

Cons: Daily newsletter was confusing and sometimes contradicted other parts of the program as to time and venue. Make the template simple.

Recommended: Yes

The crew was not only courteous and friendly, but most accommodating when special requests were made. The dining room was exceptional, so light and airy. We treated ourselves to dinner and both the Pinnacle Grill and Tamarind. Both specialty restaurants were exceptional. The true highlights were the staff in both venues. Loved the entertainment in both the BB King Nightclub and Billboard on Board. We would not hesitate to book another cruise on the Nieuw Statendam and her sister ship, Konigsdam.

Holland America

January

Pros: Superb service all the way around . You will always be impressed with Holland America

Cons: Smoking in the casino

Recommended: No

Cuisine and service shine on Nieuw Statendam

December

Pros: Great food with good options for vegans; Super-duper employees

Cons: Entertainment, crowded lido deck and an overrun private island

Recommended: No