Majestic Princess®
Princess Cruises®
Overall Rating
Based on 34 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Alaskan Cruise, 7 days, September 2024
September
Pros: Cruise staff throughout (Dining, Stateroom, Entertainment, General), Entertainment & Activities
Cons: Size of interior stateroom
Recommended: Yes
We have taken Princess Cruises before and knew that service and experience would be topnotch, and we were not disappointed! We were well-taken care of, especially by our stateroom steward and all those on the dining staff we encountered. Most were Filipino, and they have always been friendly, helpful and engaging. Those in Photography, Cruise Staff and special entertainment guests we encountered were such a pleasure to meet and talk with as well.
We were on a budget and were booked in an inside stateroom. We are older now (in our mid-50's) and we found that an inside stateroom is no longer comfortable for us. For our next cruise, we will likely budget for a stateroom the next level up.
Alaska in September
September
Pros: Entertaining
Cons: Limited
Recommended: Yes
Alaska is beautiful in September, and the weather was so nice! This is not a cruise to see the large glaciers from the ship like I had hoped. There is a glacier view in the itinerary, and the color of the water there was breath taking, however the glacier view is limited from the ship, and it was a bit disappointing.
In general, the cruise was very enjoyable. Accolades to Harrison, a server at the Vino bar, was awesome!! He checked on us constantly, learned our drink preferences and was a 10 out of 10! Thank you for making our cruise more enjoyable! I cannot say the same for the service staff at the Piazza bar. The Cruise Director was fabulous!and so fun! There was fun/enjoyable activities and entertainment of some sort midship most of the time. The food was delicious! I did think that charging extra for a nice cut of beef in the Main Dining Rooms seemed a bit chintzy though. That said, there was a nice variety of entrees to choose from, and all were beautifully prepared. Our room attendant was very accommodating and met our every need. Our room was made up daily and fresh linens provided when needed. We had coffee served in our room every morning and they delivered like clockwork - Thank you! All in all, it was a great cruise that I would recommend to friends and family.
The boarding process in Seattle was relatively easy, however it did involve asking staff members for direction. Each port process is different so it’s possible that Princess has no say in their operation. I would recommend getting there relatively early to avoid long lines. Our friends arrived 30 minutes after us, and it took them and additional hour to board.
The Princess ap is a bit frustrating to use. It was challenging to navigate as there are only 4 tabs for direction, and a lot of guessing which one lead to what. It would be nice to have a more detailed menu with sub-services for each tab. It would also be nice to include a link for the latest “health and safety” guidelines due to Covid, (if possible)? Also, it would help to identify the “Formal Nights” in the ship’s itinerary for cruisers to be prepared.
Alaska Cruise
September
Pros:
Cons:
Recommended: No
It's nice having the medallion and the Princess App but I kept getting kicked out of the App. Had to keep logging in back in to be able to track my shipmates which was a hassle. Also, not much information on the App or the website during and before the cruise. It was nice to see the Folio charges on the App during the cruise but then FOLIO disappeared immediately after the cruise. Couldn't see the itemized charges after that. The food was fantastic, but the dining area was tug of war to find an available table. Entertainment was mediocre. Trivia sessions were not really trivia. Service was fantastic as well, very friendly staff.
Majestic Princess
September
Pros: Beautiful ship, staff was excellent, loved itinerary and and land portion
Cons: Entertainment in the evening could be improved and the food was adequent
Recommended: Yes
Entertainment director was very good, Enjoyed him very much and the naturalist was excellent.
It was a Majestic time!
August
Pros: Entertainment staff, Dining staff, and ports
Cons: Too short!
Recommended: Yes
We had a fabulous trip. This was my husbands first cruise and he was hesitant! We had a fabulous time. Medallion service was easy, we had a balcony mini suite (highly recommend). Entertainment crew were all funny & awesome! Never met an unfriendly staff member. We went to Alaska cruisetour. Ports were amazing. Weather was what it is in Alaska some rainy days, very cold on glacier days even in August! The game shows were our favorite entertainment. food was excellent. We loved our staff at Concerto Dining room. Our room steward on Aloha deck very kind. Luggage was handled perfectly every step! Great cruise, staff & wonderful experience!
Beautiful Alaska
August
Pros: Many events to take part in
Cons: very crowded
Recommended: Yes
The dining was good but not as good as I would have expected for this type of cruise.
A coffee pot in the rooms would be great. When we ordered coffee from room service it arrived warm, not hot. Tried several different days, same result.
Princess was very good at helping everyone get to their next event or leg or their journey. Very organized. Loved that!
Great ship for the average traveler
July
Pros: Lots of activities, comfortable cabins, balconies offer amazing views
Cons: Food is bland and cold on buffets, women tend to be seated in less desirable areas of restaurants if not travelling with a male, cabin stewards hard to find, no adults only pool as advertised, not many indoor areas to take in the sights
Recommended: Yes
The Majestic was a çomfortable, ship. The food offered was subpar what I expected. It was impossible to find food beyond 9:00 @ night. I was disappointed that there was no adults only pool as advertised. There are lots of activities to do on the ship, although the talent was moderate at best. The cabins were comfortable and the balconies provided an amazing view of the beautiful landscape.
WOW - from first time cruisers!
July
Pros: I didn't know what to expect on our first cruise but I think that going with Princess on our first has set the bar REALLY high from other cruise lines we might try in the future. Literally, everything we experienced on the Majestic was top notch. The staff loved what they did and you could tell that in conversations that we had with many of the staff from the dining areas to pool area to bartenders and our stateroom staff. Our very diverse crew went out of their way to make sure we had the best experience.e
Cons: I'll let you know if I can find one - oh wait - the cruise was over way too quickly.
Recommended: Yes
I would warn first time cruisers not to overbook on shore excursions. I scheduled only one excursion per day and I can honestly say that I never felt rushed. Don't try to do everything - pick and choose - even with onboard activities. Take time to take in the views and wildlife. I would give the cruise six stars if that was possible. We will most definitely be back.
Alaska Trip
July
Pros: Thoroughly enjoyed our trip. All was very organized. Travel from lodges was easy although by end of week we were tired of packing and unpacking. But that was just part of the trip. We loved traveling on the train up to Denali, we were in that 10% that saw the whole mountain.All the lodges were lovely ,I found everyone truely seemed to be happy to be there and asked how they could help.
Cons:
Recommended: Yes
We did 3 formal dining, I do have to mention all three times food was only lukewarm, but taste and presentation was lovely, and our staff was very attentive.
Buffet was nice and there was a good variety.
Alaskan Cruise
July
Pros: I don’t have to drive, great meals with every kind of food is available 24/7; great accommodations, delivered to a new adventure every day, entertainment, knowledgeable staff etc….
Cons: Cannot spend more time at a destination than the alotted time or travel very far from the ship
Recommended: Yes
A cruise is a great way to see the Alaska coast. It make everything so easy and relaxing…
Alaskan Adventure
July
Pros: Glad we started in Fairbanks, spent time in Denali first and then were able to unpack and spend a week on the ship. Well-planned and the weather was even terrific.
Cons: At 2 ports our ship had to anchor in the harbour for part of our stay…although we did appreciate seeing the shuttles used it did limit some of the freedom for us to go to and from the ship while in port.
Recommended: Yes
The staff and other travelers were pleasant and friendly and we did enjoy this trip that we had been looking forward to for a long time!
Alaska
September
Pros: Beautiful Ship. Excellent cleaning done by staff. We would prefer to have been a deck or two lower (we were on Deck 15, mid ship) as our deck was under the extended overhang from the deck above which limited our site lines to view mountain tops from the balcony. It was a beautiful view but very limited.
Cons: Food choices were very limited, Buffet on board was the same everyday. The 2 main dining rooms served identical menus daily. A few different choices but somewhat bland. We were surprised that the 3 best dining rooms were Special and required additional payment of $29 per person. Regarding the entertainment, we would prefer to have more shows than so much music for entertainment. We did learn that by traveling on the largest ship limited access to ports and also required the schedule to correspond with low tide to get to Vancouver cutting short time in Icy Straights.
Recommended: Yes
Whittier, Glacier Bay, Juneau, Icy Straights, Ketchican
Pros: Beautiful Ship. Excellent cleaning done by staff. We would prefer to have been a deck or two lower (we were on Deck 15, mid ship) as our deck was under the extended overhang from the deck above which limited our site lines to view mountain tops from the balcony. It was a beautiful view but very limited.
Cons: Food choices were very limited, Buffet on board was the same everyday. The 2 main dining rooms served identical menus daily. A few different choices but somewhat bland. We were surprised that the 3 best dining rooms were Special and required additional payment of $29 per person. Regarding the entertainment, we would prefer to have more shows than so much music for entertainment. We did learn that by traveling on the largest ship limited access to ports and also required the schedule to correspond with low tide to get to Vancouver cutting short time in Icy Straights.
Majestic Princess review
August
Pros: Newer ship, only 60% full, excellent service
Cons: Room lighting, outlet/usb ports-both number and location, small twin beds
Recommended: Yes
I had a marvelous cruise overall but the lighting for doing makeup or hair is ridiculous.
Alaska sea and land tour
August
Pros: Superior service and ease of transfer with our excursions and land tour
Cons: none
Recommended: Yes
We did the Alaska cruise and the land tour. Both were excellent; we have no complaints at all.
First Ever Cruise Was Wonderful
August
Pros: Everyone on the ship was helpful, cheerful, and did a great job.
Cons: I can't think of a significant issue to address.
Recommended: Yes
Our group of 4 was assigned to the Club Class Concerto Dinning Room for 7 days. Breakfast, lunch, and dinner were great throughout the entire cruise. Mark and Erickson were our servers for 7 days and went above and beyond to make every meal memorable. I can't thank them enough for their help. The dining room manager had a special curry meal prepared for me on the last night which was wonderful.
I just can't thank the Concerto and staff enough for a wonderful first cruise.
Medallion App
August
Pros:
Cons:
Recommended: Yes
The Medallion was a great idea....... it did not work as planned. Lots of issues finding shipmates. It worked, it didn't work. Making dinner reservations were very easy when the app worked. When it didn't, it complicated everything. We were planning on using the app to locate and communicate with our shipmates. We visited the help desk many times to make sure we were not the problem. We were not the problem, it was the internet/medallion issue. We should have brought a packet of post it notes. We wasted a lot of time trying to get the medallion app working for all of us. After the 4th day we gave up and went to old fashioned communication. We just told everyone where to meet and what time. If you couldn't make it we just moved on without you, and hoped to catch up with you later.
Majestic Club Class
May
Pros: Separate dining room, beverage package, champagne, wine in room. Nice mini suite which was comfortable. Good service from cabin steward and staff
Cons: Embarkation, disembarkation, Medallion app, dining reservations, Faibanks Lodge room was terrible.
Recommended: No
With Club Class we expected more from Princess. There was no priority embarkation as we waited over an hour in line to check in, there was no priority disembarkation either or priority dining reservations. The room at the Fairbanks Lodge was terrible. Two double beds instead of a queen event though we booked more than a year in advance. The room as terribly hot even with the window open and "cooler" on. We were told at check out that the a/c was being worked on and was not operating in all rooms. The Medallion app was very clunky at first, did not recognize my wife being in the room and watching the safety video, making dining reservations was difficult. Ordering drinks and opening/locking the cabin door worked well. Cabin steward, dining staff and bartender services was very good. The food in the Club Class dining room had several misses and had to be sent back. For the most part the food was good. I only do not recommend this tour if it starts in Fairbanks. Other land tours may be better.
Wonderful week on the West Coast
April
Pros: The Majestic is a beautiful ship, the crew was wonderful and Deck 17 was an added bonus.
Cons: The desserts; they look gorgeous, many contain too much of a substance similar to gelatin.
Recommended: Yes
I've cruised on many Princess ships. The Majestic is inviting and welcoming from the moment I stepped aboard. The crew can recall what you drank and liked to eat. The Cruise Director was fun as were his crew of hardworking young men and women. They kept us entertained with trivia and interactive games. In all is was a wonderful week.
Back to Quality Princess Cruising
April
Pros: Immaculate ship, super friendly crew, great meals in Concerto dining room
Cons: Crowded buffet, limited poker slots in casino
Recommended: Yes
Wonderful crew: esp Christina in the Concerto dining room.
Nice to read Princess offering assistance to their Ukrainian crew members in this difficult time
Amazingly smooth sailing throughout
Expert Captain
Majestic Princess Mexican Riviera
April
Pros: Beautiful ship, great shows, friendly staff, good specialty restaurant food
Cons: Pizza not very good, internet service terrible, medallion app was not working very well
Recommended: Yes
We really enjoy cruising, it’s not back to what it was but it is getting there. If all the glitches can be worked out on the medallion app I think it will be very helpful. As it was we could only sporadically order food and drink, sometimes the drinks got delivered to the wrong people and it took over two hours to get a chef’s salad. The activity timeline did not work at all so I was glad to have the printed Princess Patter. We enjoyed joking with Natalie the cruise director and the staff for the most part were really great. One bad experience with Mehai the matre de at The Crown Grill restaurant because of a mixup using the app to make a reservation was unfortunate, his attitude was very uncalled for but that was the one exception.
Beautiful ship!
February
Pros: Wonderful vacation
Cons: We had to get off the ship and come home.
Recommended: Yes
This was my first cruise and my wife's second one. It was so enjoyable that we already booked our next cruise.
excellent trip
January
Pros: loved the dance band Las Brillantes
Cons: same comedian with same jokes as last Nov.
Recommended: Yes
Meals are getting better and better.
Fabulous Cruise!
December
Pros: Great service, great food, and great people to associate with on the open seas!
Cons: We have nothing negative to say except we wished that we cruised longer
Recommended: Yes
First time on a Princess Cruise and it will not be my last!
Wonderful trip!
November
Pros: Beautiful ship, great staff. We had a fun and relaxing vacation which was much needed.
Cons:
Recommended: Yes
We look forward to our next Princess cruise to Alaska!
Post Covid-19 cruise
November
Pros: A lot of sanitizing being done by the crew.
Cons:
Recommended: Yes
Just got back from a 10-day trip to Mexico on the Majestic Princess and had a very pleasant voyage.
The only aggravation we had was in getting ready for the trip. We had to have documentation of being vaccinated but, in addition, we had to get a piece of paper showing that we had passed a Covid-19 swab test 48 hours before sailing. Very annoying.
Once we showed these documents at the port, boarding was quick. We were given their new electronic Medallion to wear instead of having a plastic card to hang around your neck. It acted the same as the old cards except it automatically unlocked your cabin door as you approached it, It also activated large screens, located around the ship, to be able to find your travel mates and show you how to get to where they are.
The ship was relatively new, built in 2017. It was originally designed for the Far East trade, so it had an Oriental motif with all signs being bi-lingual, in English and Chinese. It was quite large…too big to my taste…and it was like being in a huge hotel instead of a ship. There was very little boat motion, more like being dry-docked.
One nice thing was that it was built to accommodate 3560 passengers and we only had about 1800. It was 50% empty. I first noticed this by all the empty staterooms and having no problems in getting a place to sit or no waiting in line for anything. You were encouraged to wear a mask when around other people (No problem, but it makes it difficult for me to read lips).
The buffet food was pretty average and I didn’t gain any weight at all. The deserts all look tempting, but don’t have much taste. We didn’t eat in the sit-down dining rooms because I don’t want a multi-course meal and don’t want to dress for dinner. Plus, even with my hearing aids, I have a hard time hearing the dinner table conversation if there is any ambient noise around.
In returning, one new touch in going through US Customs, is that we didn’t have to show our passports at all. They had you look into a camera; it did a facial recognition thing and they just waived you through. No questions asked.
I would recommend you traveling now. No crowds, everyone checked out for health, and the cruise lines are happy to be back in business.
California Coastal 7-Day
October
Pros: Boarding, Disembarking, Friendly Service
Cons: Mediocre food
Recommended: No
We looked forward to this cruise as our first after 3 cancellations after Covid . Nothing too exciting about the ports we visited since we live in California and have been to them numerous times. We wanted to get back to sea and meet new friends and renew old friendships. Precautions aboard were a distraction but nothing to keep us from enjoying the getaway. But the quality of the food has taken a big hit. The "buffets" had few choices and were lukewarm . We couldn't even get a decent burger and the fries were like left overs both times we tried them. Perhaps Princess is having a hard time finding good kitchen staff. The dining rooms were much better but even there we found some meals just weren't up to par.
amazing majestic
October
Pros: ship was in great shape. service was friendly and fast. of course the food was terrific. we loved the main dining as well as the market place buffert
Cons: deck 12 at the back was not the best location. lots of long walks. some vibration from engines below us.
Recommended: Yes
we enjoyed the trip and the stops at San Francisco, San Diego and Ensenada. the weather was good and the seas were mostly smooth.
The cruise went by quickly, i guess because we were having fun. It could have been a couple days longer.
looking forward to the next cruise.
My Alaska trip on Majestic Princess
July
Pros: Comfortable stateroom, very attentive staff. Good food in the buffet, very good food in The Crown Grill
Cons: Can't think of any
Recommended: Yes
I think the fact that the ship was operating at half capacity made for shorter wait lines and more efficient service. Let's see what happens as more passengers book the cruise.
Sydney - Hong Kong
April
Pros: Nice Ship, good specialty dining, nice penthouse suite, great service.
Cons: Sooty patio, long line at future cruise desk (1 person for everyone), lots of people
Recommended: Yes
Nice new ship, lots of soot collecting on the deck (we had a penthouse suite in the back of the ship), shows filled up early, only 1 person working the future cruise desk with a long line all day long. Some ports were so so (Darwin, Ho Chi Minh City, Koahsiung-Taiwan). But overall a good cruise.
Trip of a lifetime
February
Pros: Visiting Australia and New Zealand
Cons:
Recommended: No
It was a wonderful trip. Memories forever.
Majestic Princess
December
Pros: The World Market Place is way better than the old Horizion Court
Cons: Too few electrical outlets in the suite. Our cabin attendant had to bring in a long extension cord so my husband's oxygen concentrator could be plugged in on his side of the bed. Both USB ports are on the same side of the bed - dumb. Each nightstand needs its own USB plug in.
Recommended: Yes
Generally the ship was very nice. The Christmas decorations were beautiful and obviously well planned. The in room entertainment system was way better than we have seen on other ships. Generally the food was good, not great, but good. On our first night out the red snapper I asked for was inedible. I complained and the staff seemed to listen to me. The rest of my meals were good. For Platinum or higher passengers, they should be able to make dinner reservations starting at 7 PM and not 7:30 PM. The Sydney port location was beautiful. We wish the ship had called on Wellington - because of the great museum there. The dress code needs to be enforced. They turned men away for wearing shorts, but t-shirts and blue jeans were OK for dinner, even on formal nights. That's unfortunate. If you are going to have a dress code, enforce it and advise passengers that you plan to enforce it before they embark. Those of us who bothered to bring nice clothes on the trip had to sit looking at people that were dressed like slobs.
Australia/ New Zealand
December
Pros: Friendly atmosphere
Cons: meat(steaks) could have been a better quality
Recommended: Yes
Great cruise
Australia and New Zealand October 18
October
Pros: The balconies and the mini suites were very nice. The staff could not have been more courteous.
Cons: The dining , etc were not impacted by the l3500 folks only the shows were overloaded. N
Recommended: Yes
Overall, we were very well pleased with the cruise and the selection of ports could not have been better.
Australia /New Zealand
October
Pros:
Cons:
Recommended: Yes
Trip was great
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