Ship Reviews
Based on 56 reviews
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Excellent trip. Holland America does Alaska right.
July
Pros: Everyone on the ship knows their job and does it well. What they say they will do, they do promptly and well. The food was very good and the room was excellent. Even though the ship is large, it rarely seemed crowded.
Cons: One of the entertainers was quite poor, in contrast to the two others who were outstanding.
Recommended: Yes
We have taken over 50 cruises, all on premier lines. This was our first time on Holland America and the cruise was among the very best.
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Alaska land and sea
July
Pros: Smooth sailing with a fantastic crew aboard a pristine ship. I can't say enough about the crew. Everyone that I dealt with was top notch. My cabin stewards took care of our every need or want.
Cons: Sometimes it was a little difficult to decipher what exactly were our credits. But the people on the phone helped figure all that out.
Recommended: Yes
I will definitely recommend Holland America to all my family and friends. We were not feeling well during the cruise, so didn't participate in many activities or entertainment.
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Koningsdam review
June
Pros: Great service awesome personnel
Cons:
Recommended: Yes
When I decided to eat, things that were listed on their menus were not available and this is the only disappointment I experienced
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Alaska
May
Pros: Saw lots of wild life and information
Cons: Need heat in the busses
Recommended: Yes
Excellent trip All the excursion I was on were great Loved seeing the huskies pups Learn about Alaska and the wild life Great Trip
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Great experience seeing total eclipse
April
Pros: Ship modern for HAL, staff wonderful, good size cabin, good pools
Cons: so-so entertainment and ship's musical bands, older clientele means many scooters, walkers
Recommended: Yes
Have been on Konigsdam several times and like the ship and medium size, cabins are good, staff amazing as always. Like Step One dancers but rest of ship entertainers were just ok, the guest entertainers were poor or mediocre. We only eat in Lido and there are lots of food choices, but sometimes food is cold by time you get to table. Lot of sea days, 12 out of 21 but we knew that when booking. There are quite a variety of activities and lectures for you to choose from.
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Awesome Crew and ship
March
Pros: Our dinner servers were very friendly and attentive!
Cons: Loved the Dancers for entertainment, but we would have passed on Ric Steel (not our favorite)
Recommended: Yes
We were glad they had the show that told about how the ship ran. I would have loved to have a more advanced art class, or a class to learn how to crochet or knit. We loved the interfaith worship services.
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Enjoyed our trip
December
Pros: Great service in all areas
Cons: None
Recommended: Yes
Everything was fine
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