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Ship Reviews
Based on 9 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Crystal is back
October
Pros: The Crystal personal are the best. Attitude, training, years with Crystal. Many with over 25 years with Crystal.
Cons: It's very hard to find a con. The value is so good, to nit-pic or find something to complain about should not even be on ones mind..
Recommended: No
The Crystal Serenity has elegance and charm. You will have a vacation experience unlike any other. The crystal staff and crew have one goal: to ensure that you have the best cruise experience ever. It's all about choices. Dining, enrichment, activities, entertainment and creative learning. You can also enjoy fitness and spa and salon choices. The daily Reflections paper in you stateroom informs you of all the daily events each day. The choices are yours.
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New England/Canada Crystal Serenity
September
Pros: Service, food, cleanliness, excursions, entertainment, shops
Cons: There wasn't a buffet that was available all day.
Recommended: No
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crystal Serenity to the Alaskan panhandle
July
Pros: beautiful ship, staff treat guests and each other as family, fabulous entertainment and food
Cons: ports of call were underwhelming, this was largely a ship-board experience
Recommended: Yes
Crystal offers an exceptional experience at sea. The restaurants offer superb dining, the staff is very welcoming, the entertainment is world class. Our iPhone photo class was taught by an Emmy Award film producer. Our class on the US presidential race was given by a Pulitzer Prize winning White House correspondent. The entire staff enjoy working together as a family to give you an unforgettable ship-board experience. For example, our Tunisian bartender is the son of a bartender who told the fellow to be the very best bartender he could be, and he will be well rewarded. Ali took this to heart and worked on a few ships before he found Crystal. This summer he is participating in an international bartender contest in Turin. Who ever knew such a thing existed? Crystal also retains loyal staff. After the covid bankruptcy over 80% rejoined the company to continue their careers.
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Crystal is Back
July
Pros: Friendly, efficient staff, guest rooms, food, condition of ship, lectures, entertainment
Cons: No shore excursions are included in the cost of your ticket.
Recommended: Yes
We took this cruise in part to see if Crystal was still as wonderful under new ownership. The answer is yes. We will cruise with Crystal again.
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Crystal Alaska Sailing
July
Pros: Service, food and the entire staff
Cons: Should get 1 complimentary shore excursions at each port to make it truly inclusive
Recommended: No
Overall fabulous cruise ship since the 2023 redesign. Food and service were both impeccable. The internet was very fast, no complaint there.
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THEY ARE BACK.
July
Pros: staff, food, entertainment, cabins,…EVERYTHING
Cons: None
Recommended: Yes
What a pleasure to be back on Crystal….everything was FANTASTIC.. ANYTHING WE DESIRED, WE WERE GIVEN…words cannot express my feelings about this cruise on the Serenity.. Looking forward to our next sailing with Crystal….
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2024 World Cruise
June
Pros: The Crew, The size of the ship, All Inclusive, and the ports. And of course the Food!
Cons: The entertainment wasn't up to Crystal Standards the first half the cruise. The lack of Towel Bars in some of the remodeled suites
Recommended: No
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7-night Eastern Caribbean Cruise — 11/27/2024 — from $3,600
9-night South America Cruise — 01/25/2025 — from $5,100
20-night Mediterranean Cruise — 04/20/2025 — from $9,200
10-night European Cruise — 06/12/2025 — from $8,600
8-night Baltic Cruise — 07/29/2025 — from $5,500
7-night Canada & New England Cruise — 09/30/2025 — from $5,300
24-night Eastern & Southern Caribbean Cruise — 11/28/2025 — from $11,300
9-night 2026 World Cruise Segment — 01/29/2026 — from $5,800
13-night Middle East Cruise — 04/26/2026 — from $6,600
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