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Ship Reviews
Based on 22 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Silver Shadow Canada/New England
August
Pros: Ports of call/Staff
Cons: Food
Recommended: No
Lucky to have wonderful weather. No fall colors as yet, but still beautiful scenery. I wasn't impressed with the food. Usually in need of salt and not hot enough. Love being on smaller ship and getting to know many of the guests.
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Amazing 50th Anniversary Voyage
August
Pros: Food, Service, Cruise Director and Staff, Officers, Front Desk, etc. etc.
Cons: New, inexperienced cabin butler
Recommended: Yes
We read mixed reviews of this ship and they were not true for us. From the moment we arrived at the port in NYC until we left the ship at the end, the cruise was amazing. Your every need is met immediately from the Captain to the waitstaff everyone is there to make you feel like you are a special passenger. We need handicap services as my husband uses a rollator and scooter and everyone went out of their way to help ensure his safety. Cabins/suites are spacious and well maintained, pool area is so well staffed and safe, . Highly recommend the Canada itinerary.
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18 Holi-Days
March
Pros: Cruise Director Moss very energetic and enthusiastic
Cons: 18 day cruise, wish it was more
Recommended: No
Varied Entertainment, Shore Excursions Exceptional, Reception and Staff always helpful and Available
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Silver Shadow 9 night Caribbean cruise
November
Pros: Incredible food , wine and spirits, Suite walk-in closet, overall service, smaller ship size
Cons: none
Recommended: No
Our experience was a pure delight! The suite size with a walk-in closet has spoiled us forever. Each meal was amazing as if we were dining at our favorite 5 star restaurants. We really appreciated the overall friendly, knowledgeable and attentive staff and crew. SilverSea really knows how to do "All-Inclusive" with class and expertise.
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Silversea Shadow September 5, 2023
September
Pros: Unlimited pros... From service, entertainment, food, stateroom, all superb
Cons: NONE
Recommended: No
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Cruise to Alaska, June 30 on Silver Shadow
July
Pros: Ship clean, well taken care of, high level of service.
Cons: Dress code should be enforced better than it was.
Recommended: No
There were 262 guests on this ship on this cruise where the ship can accommodate @380 guests. With reduced numbers service was enhanced and all onboard performed well.
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A country club at Sea
September
Pros: Size of ship, service, personal buttler, walk in closets, bathtub with separate shower
Cons: Needs updating, more staff training on IPad ordering.
Recommended: No
Silversea Shadow will be dry docked in Nov 2019 , so it is no surprise that it is in need of some sprucing up. Silversea met the challenge of providing a great cruise experience. The cabins are well-appointed, with walk-in closets, bathtubs and separate showers. Lounge area with desk, couch and coffee table were spacious. I loved multiple choices of toiletries. Wifi worked well and was included in our package. The intimate size of the ship and guest/ staff ration made it feel like a country club at sea. Where Silversea really excelled is in first-class service. Our buttler anticipated our every need. Staff at the pool and other main areas were attentive with beverages. The remodeling of the La Dame restaurant, Connoisseur's Corner and the casino will be well received. Dining was like being in a five-star restaurant with a nice lounge/ bar for a pre-dinner drink. When in port it was a seamless experience getting on and off the ship. The access to bottled water and beach towels when boarding and exiting the ship was a nice touch. Nightlife and activities could be more varied and plentiful. The DJ/Disco area was busy with the same small crowd each night, so, apparently, that was not something that would need expansion. Staff were attentive, however, sometimes apparently harried and inexperienced. When dining in the main dining room the staff did not seem knowledgeable of the menu and had difficulty using the ipad when completing orders. The constant asking for cabin numbers was annoying. Even restaurants that were serving buffet style needed the information prior to seating you. I found the scheduled times for lunch limiting, and the pool should have service throughout the day. We were told we could order in our rooms or Butler could provide service on deck. With the new Arts Café, I trust this will not the case anymore. Shopping was very limited and the casino was deserted, however, it sounds like that will be addressed with the refurbishing. Excited to see the new Open-plan atrium. Spa and fitness activities while somewhat limited and small but were adequate. Outdoor dining was a true treat however in need of some more outdoor heaters. The outdoor jogging/walking path could be improved with a better location. The day at sea it was very clogged with people trying to place chairs in the path. The overall journey was a fabulous experience and I highly recommended it.
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