Caribbean Princess®

Princess Cruises®

Ship Reviews

Overall Rating

Based on 87 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Good Trip

February

Pros: Good value

Cons: Reservations

Recommended: Yes

I purchased the premium upgrade. I wanted to enjoy the fine dining. It was not made clear that reservations needed to be made long before boarding the ship. On day one, it was obvious that there were zero opportunities to enjoy these premium options because all were fully booked for the entire cruise. As a result, the premium upgrade was a complete waste of money. FYI - at Grand Turk, don’t leave the immediate port area. I made that mistake. Big mistake…too long a story for here.

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Great Service

January

Pros: Delivery service was overall good

Cons: More outlets and USB ports - dining room service was too slow

Recommended: Yes

Overall service was good. Our steward was very efficient. Gladys in the Tradewinds during the days and the Wheelhouse at night was very personable and did a tremendous job!

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16 Night British Isles and Iceland Cruisr

July

Pros: The staff was top notch and very attentive, great entertainment and a fabulous itinerary

Cons: None- we missed one part due to weather but that wasn’t the Captain’s or Princess’ fault

Recommended: Yes

Overall a fantastic cruise! Highly recommend it!

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21 day Eastern/Southern Caribbean

January

Pros: Ports of St. Vincent and Guadeloupe

Cons: Ship needs refurbishment

Recommended: No

Ship is old and tired. Many maintenance issues. Our stateroom bathroom flooded due to broken pipe on day 2. Hand washing stations often inoperable. Technology is sporadic at best. Medallion app and medallion connectivity issues. Do not recommend until ship is refurbished.

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November 2023 Princess Cruise

November

Pros: Medallion process

Cons:

Recommended: Yes

Overall, I was satisfied with the boarding process on the day the cruise began. It had been quite a while since I last cruised and I was really impressed with the process. Also, the Medallion process for onboarding, cabin entry and disembarking was impressive.

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First time Princess Caribbean Cruise

June

Pros: Exceeded expectations once on the boat

Cons: Online Phone Staff through Princess Cruise was poor

Recommended: Yes

The online staff for Princess Cruise was poor. It was difficult to get through and they gave inconsistent information each time we called. The training and knowledge was a bad experience. But once we got on the cruise everything exceeded my expectation as we had personal attention everywhere we went on the boat. The staff members were friendly, available, accomodating. The rooms were comfortable and organized, the food was unique and exceptional and the events were so well thought out. We ended having the most incredible experience once we got on the ship.

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Ship has dropped behind newer ships

May

Pros: Excellent Staff, Food was reliable good

Cons: Some issues with Medallion for dining, No traditional dining

Recommended: Yes

The Caribbean Princess is starting to show its age. When compared to newer ships it is lacking many features such as having only two specialty dining venues. While it would be expected that an older ship would lag behind newer ships, it definitely is ready for the upcoming refurbishment. The Medallion was a generally nice feature, but it was impossible to make changes to our dining reservations. I had to call and speak to a person, which was fine and I was able to make the changes I wanted to. It was also a bit irritating that to make reservations to the specialty dining restaurant pre-cruise, I would have to pay in advance, even though we had the Premium package which included two specialty dining nights, and then be refunded the money when on the ship. We also missed the traditional dining where you have the same table, tablemates, and staff throughout the cruise. Since we have been on several Caribbean cruises we only did an excursion while in Roatan. The excursion was listed as easy, and it was anything but. While I understand that prices have increased, the pricing of the excursions seems to have jumped up significantly. I think we will not be looking at any cruise to the Caribbean in the future. Overall, we enjoyed our cruise and getting back on a Princess ship. We are looking forward to checking out the new Sun and Star Princess ships.

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Caribbean Princess®  |  Cruises