Pride of America

Wonderful trip, wonderful ship!

September

Pros: Best staff we've ever had on a ship! They were all so friendly and personable. The food was amazing, and the rooms were so nice, with great bedding!

Cons: None

Recommended: Yes

Hawaiian Cruise and Pearl Harbor

September

Pros: Great entertainment on ship, good food and choices of restaurants

Cons: Pretty expensive, nice if can afford more excursions on islands

Recommended: Yes

Crew was amazing

June

Pros: The staff was amazing and rooms were very comfortable

Cons: Accounting was a mess.

Recommended: Yes

The entire staff onboard were so helpful and courteous. The food in general was good. Only complaint is trying to balance our charges and OBC easily. Their system is very confusing and convoluted! We didn't know what we owed till after the cruise checking our VISA balance at home.

NCL

April

Pros: Friendly staff with a great cruise around the Hawaiian Islands.

Cons: Small cabins, small pool, some drinks were not cold enough.

Recommended: Yes

Did not carry the beverage that I like the most, and I had the beverage package.

Hawaiian islands

March

Pros: Fantastic itinarary

Cons: Ship dated - but going for reno may 2025

Recommended: Yes

Great way to see all the Hawaiian Islands. Excursions were very expensive. We rented a car both in Maui and Kauai. Visited haleakala volcano, blow hole, Iao monument and Baldwin beach (all in Maui), then visited Poipu beach and saw a couple of falls and Waimea canyon (not to be missed). Renting car was easy. Car rental in Maui is right across street from Port behind Whole Foods and in Kauai - took uber - but they also had shuttles to rent at airport (2miles away). Food was pretty good on board - especially breakfast buffet. Would also recommend Cagney’s for specialty restaurant. Skip the bistro (French) - not very good. Entertainment was weak and pool was small - but since every day was a different port with no sea days - it was fine.

Disappointing Ship Condition and Service

March

Pros: Rapid Embarkation/DisEmbarkation, including Port Visits

Cons: Stateroom condition, Shower Water Temperature, Stateroom Attendant

Recommended: No

This ship is old, and despite a recent upgrade, its condition is disappointing. Cabin furnishings (drawers don't close properly, balcony door issues, and lack of sufficient hot water in shower and sink were unacceptable. Cabin Steward service was almost non-existent, with frequent calls unanswered to get additional towels to fix problems like inoperable lights or remove unwanted trash. Food was average in dining rooms and buffets. Breakfast omelets were the high point--very good. Most of the employees were cordial, but many seemed indifferent to passengers. I would not recommend this ship-it is not representative of other Norwegian Cruise ships we have taken.

Hawaii Cruise

February

Pros: Friendly, helpful staff

Cons: Food not always what we would have expected.

Recommended: Yes

Excursions were generally very good.

Michael's review

December

Pros: Great ship, great suite (with deck with hot tub and two lounge chairs), staff was very nice (with one exception below). Georgette our Butler and Chris the Concierge were great.

Cons: Day in Kona, which required tenders, was unpleasant for our daughter (my wife Kerin and I stayed on board). Our daughter was given priority boarding due to our suite, but the staff was unpleasant to her and so were the passengers who waited in line to get on board. Not a good scence.

Recommended: Yes

See above. Also, the excursions were ridiculously expensive, so we only purchased one (actually, two, but the ship cancelled the one on the day we disembarked, which was fortunate, as it would have cost over $800 for three people and we figured out a much cheaper alternative).

Great way to visit three islands

December

Pros: Friendly staff

Cons: Average food on board

Recommended: Yes

We loved that we were in port every day and could see the highlights of Maui, the big island, and Kauai. We spent a few days before the cruise exploring Oahu so we got a great overall Hawaii experience!

Ports

November

Pros: Islands

Cons: Ports

Recommended: Yes

The ports were to industrial , couldn’t walk around to visit the islands, had to take a tour bus every where very costly

Pride of America experience

October

Pros: Embarking and disembarking were excellent, quick and efficient.

Cons: Very poor service in dining room at Skyline and Liberty at scheduled/reserved dinner times

Recommended: No

Every night we had scheduled dinners the service was very slow. Each night it took at least 2 hours or more to get the food including dessert to us. The last night it was so slow we walked out because we were tired of waiting close to 3 hours to get our completed meal. We would even try to help the servers to get drink and meal orders in order person so they could remember which food would go to who. The last meal we were seated at 5:30 and had not recieved our dessert when we walked out at 8 PM. We were hoping to make other entertainment. The ice cream in the Aloha dining room was ice milk.

Old Ship

September

Pros: Nice cruise mates and crew were pleasant

Cons: Small rooms and broom-closet sized showers. Also, not very lively. Seemed everybody went to bed by 10pm. Older crowd. Food was not very good but was plentiful.

Recommended: No

We had a great time seeing the islands and going on all the excursions. But time on the ship was pretty boring. There is no casino and the shows weren't that interesting. There is little shopping on board and hardly any variety like the big ships. The crew were pleasant but not overly so. We're use to crew that are constantly smiling, and treating us like friends/family - not so here but they weren't unpleasant just more standoffish. Also - the drinks seemed to be watered down and not fresh. We noticed a lot of premade/ready to serve drinks instead of freshly made.

Great experience

August

Pros: Staff. Food. Environment

Cons:

Recommended: Yes

The ship was very well run and clean. The staff members were very friendly, polite and eager to please.

Great experience

August

Pros: Staff. Food. Environment

Cons:

Recommended: Yes

The ship was very well run and clean. The staff members were very friendly, polite and eager to please.

Hawaiian Cruise Experience

July

Pros: Being Pampered

Cons:

Recommended: Yes

Best service & friendliness goes to Cagney’s restaurant. There we encounter a friendly & attentive waitress by the name of Merce & her manager John. Merce went out of her way to make our dining experience memorable. Constantly refilling our coffee, very personable. She made sure to greet us by using our names. It was certainly an amazing experience having her. Although we tried the other restaurants, you cannot compare the outstanding service at Cagneys. She’s really an asset to NCL Two other people I must mention was Cándido & Mauricio. These two guys took care of our suite. Room spotless, fresh towels daily plus making sure coffees, water & ice was always there. Friendly & always with a smile. Matthew Satterfield Shore Ex. Manager was friendly and patient providing us with other great trips since two of our trips were cancelled. Maria Angelica Vasquez ( service desk)was friendly & professional & clarified items that was listed on our suite statement.

Great Hawaiian Vacation

July

Pros: Staff from the ship's officers to the restaurant staff to the housekeeping staff were all very courteous, professional, and friendly. Onboard entertainment was excellent. Food was excellent in every restaurant.

Cons: Beds weren't stellar. Unlimited soft drink and beverage feature was a bit restrictive and difficult. Not sure it was worth the extra expense.

Recommended: Yes

If I were to do it over again I'd rethink the beverage package and just get drinks at the various ports. The cruise director was energetic but a little obnoxious with a somewhat grating voice. However, everything else was first--rate and really enjoyable. Well worth doing.

Hawaii 45 Anniversary

June

Pros: Ports, ship, food

Cons:

Recommended: Yes

Everything was great. We plan to cruise again with NCL next year

Perfect vacation

June

Pros: Variety of excursions/activities, fun staff, and free-style meals

Cons: Semi-cheesy send-off at the end of the magic show.

Recommended: Yes

My wife and I celebrated our 20th anniversary with this cruise around the Hawaiian islands and it was magnificent! The staff was open, caring, and seemed eager to give us a wonderful experience. The stateroom was the perfect size for us and I appreciated the private balcony. The huge variety of food options - including the various themed restaurants - were amazing. There was not a single misstep in any of the meals. They were delicious. We took advantage of the beverage plan which was very convenient. I honestly don't have many complaints at all - merely suggestions. For example, on the stops that include an overnight, see if you can do a star-gazing excursion... or offer a blackout section on the ship for one evening to do some stargazing while at sea. For the islands that have one close by, a golf outing/excursion might also be a good idea. As for my "con" - and it may seem nitpicky - but the walk-out with all the employees applauding the guests just seemed a little uncomfortable. For both of us. Bottom line is that we had the best time and I would recommend this cruise to anyone... especially first-timers! (You have my permission to edit this as you see fit for posting online.)

Hawaii cruise

April

Pros: nice cabin; friendly staff

Cons: Onboard entertainment was limited

Recommended: Yes

Ship staff were efficient with operations at various stops. Activities and entertainment were pretty limited. Cruise was cut short by the company for their own operational reasons.

Pride of America

April

Pros: big, spacious

Cons: layout a little confusing... more signs needed for where things located

Recommended: Yes

Very nice ship! More live entertainment at night would be good. Food presentation good, but actual taste could be improved! Organized for embarking and debarkation! Excursions all good, except the Molokini Crater and Turtle Snorkel. The Turtle Snorkel portion(location) should not have taken place that day(Sunday, April 7) The water was too choppy for snorkeling!! Saw no turtles and really struggled to get back to boat! Hard to walk on boat and eating food as water was too rough!!!

Hawaiin Island Crusie

March

Pros: It never seemed over crowed to us and the staff all seemed to be very helpful

Cons: Being the vessel was smaller than most larger boats we felt a lot of rocking and possibly due to rougher waters during that time of year

Recommended: Yes

Overall, we loved the Hawaiin Island Cruise we took with Norwegian Cruise Lines. We felt it was a better and more convenient way to visit the Islands. We did feel though the excursions we took were way overpriced and not actually worth what we did. But all in all, we feel people on the Islands make their living this way and for that reason we totally understand.

Hawaiian Inter Island Cruise

March

Pros: Staff, dining, musical entertainment, Hawaiian culture activities, ports

Cons: long waits to disembark at ports

Recommended: Yes

This was my first cruise and first trip to Hawaii. It exceeded my expectations and I thoroughly enjoyed the trip. The excursions that I went on were informative, although I felt that the time was too short when going to Volcanoes National Park, Haleakala National Park, and Waimea Canyon. I would have liked to have spent more time at each of these locations.

Review of ship Pride of America

March

Pros: Dining

Cons: too old of ship, poor entertainment, no interesting activities, ports were shipping docks and were very ugly

Recommended: No

Excursions were good.

Amazing

February

Pros: Being able to see each of the main islands.

Cons: Docking at shipyards instead of at a town center

Recommended: Yes

There is nothing more beautiful than sailing off at sunset from the island of Kauai. Breathtaking.

Hawaii cruise

January

Pros: The entire crew and staff were very well organized. Boarding and reboarding were very easy.

Cons: None

Recommended: Yes

This was our first cruise ever and we were both very pleased with everything about the cruise. We couldn't dock or unload at the Big Island because of the weather conditions and this is understandable. Norwegian refunded us $150 to compensate for the event which we thought was nice of them.

Honeymoon

January

Pros: Everything very smooth

Cons: Recycled air everybody was coughing

Recommended: Yes

First time ever on a cruise ship enjoyed most of it the only setback was when I wanted to get a cough drop you couldn't buy one on the ship everybody seemed to be coughing a little bit I heard that the air is recycled 60% which the reason why

Hawaii Bucket List [ checked]

October

Pros: Staff in “all areas “ very friendly and helpful!!

Cons: Don’t have any….. except perhaps maybe stay 2days in each port.

Recommended: Yes

Loved the islands . Each one had its own beauty . The ship was so well organized, loved loved loved I

40th anniversary cruise

October

Pros: Great weather, Great food, Great time

Cons: Being under staffed.

Recommended: Yes

You could see being understaffed wore on dome of the crew,

Exceeded our expectations

October

Pros:

Cons:

Recommended: Yes

The ship was beautiful, well cared for and clean. The staff were extremely hardworking and friendly. We did not wait on any lines for restaurants or shows. Great dining options and plenty of food available. Our cabin was clean and comfortable, housekeeping did a great job. The itinerary is fantastic, going to four islands with two overnights. The trip could not have been better, we enjoyed every minute.

Exceeded our expectations

October

Pros:

Cons:

Recommended: Yes

The ship was beautiful, well cared for and clean. The staff were extremely hardworking and friendly. We did not wait on any lines for restaurants or shows. Great dining options and plenty of food available. Our cabin was clean and comfortable, housekeeping did a great job. The itinerary is fantastic, going to four islands with two overnights. The trip could not have been better, we enjoyed every minute.

Disappointed

July

Pros: Ports, Dining,

Cons: Pre-cruise communication, set up of room, lack of service staff, no entertainment

Recommended: No

Would have liked to understand options for flights, when to book dining (by the time the letter came everything was booked), and excursions were very screwed up (the actual excursions were great). Our room was booked as a KING but set up as 2 twins. Even after we pushed them together, it took 2 days to get it made up as a king. We asked for extra blankets - never received. Had a birthday decorations/cake ordered - never received. Never once had any bartenders walking around at the common areas around the bars or the pool. Had to stand in line at the bar (with limited staff) every time. Two restaurants were closed, and the options left to book were all late. Overall, there was NO entertainment (bands and comedians don't count) as we are used to nice production shows on a cruise.

Review of the POA

May

Pros: Nice clean ship with a grand itinerary

Cons: Sailing full with staffing issues, but not that bad at all. The crew works theit tails off.

Recommended: Yes

Very nice size ship and very clean. The crew was always pleasent and hard working. Food was really good even at the Aloha buffet. Rooms were tidy an clean. The Hawaiian Islands are what your there for, so enjoy them.

Pride of America

April

Pros: Very well organized cruuse

Cons: Long lines with first boarding .

Recommended: Yes

Cruise was very good. Service excellent, food abundant and good. Service help friendly and helpful. Enjoyed the ride!

Short Staffed

February

Pros: Ability to travel to several Islands easily. Luau was extremely beautiful. Cagney's steakhouse was very good.

Cons: Short staffed and not friendly except for a few. Rooms very small. Food terrible unless you ate in specialty restaurant.

Recommended: No

We were excited to try Norwegian Cruise lines, we have gone on other lines 3 times, this was our 4th cruise. If the islands were not so beautiful this would have been a total bust. (Concurred by several couples on board) Most of the staff continually complained about working double shifts and being so tired. They did not look happy to be there. Guest services were borderline rude with the exception of one lady. Food at most of the places was frozen heat up. Only decent food was in specialty restaurants. Staff excursion member lied to us several times. Once he told us to look for volume button in our room to hear announcements and that "it must be your first cruise". We asked 3 other staff members - there was no volume button in our room. He also said "Arizona Memorial was closed as they were fixing walkway" that is why it was taken off our tour. We went to Pearl Harbor pulled our luggage off tour bus. Checked luggage in for the day ($10) and toured Pearl ourselves. We got right on the Arizona Memorial. There is also a FREE shuttle that takes you around the entire facility. Taxi to airport when we were done was $25.

Cruise

January

Pros: Great experience

Cons: None

Recommended: Yes

Great family vacation

pride of america

June

Pros: great way to see all the main hawaii islands easily, very well organized cruise-we had no issues

Cons: many of the restaurants closed currently because of staffing issues

Recommended: Yes

there were less passengers on board for our cruise which was a positive to offset the restaurants being closed.

Pride of America April 16 2022

April

Pros: The Staff is Great

Cons: None

Recommended: Yes

Great trip great service

February

Pros: Good food options, great focus on cleanliness, helpful welcoming staff.

Cons: The food did not WOW us, but was good..

Recommended: Yes

Our first cruise experience was excellent. Great accommodations for my wife who uses a wheelchair.

Hawaii

January

Pros: Had a wonderful time ,wonderful people

Cons: None

Recommended: Yes

Loved the whole trip

Good Cruise but ship needs TLC

January

Pros: Overall cruise was excellent

Cons: Ship is older and need a lot of TLC

Recommended: Yes

This was my 2nd cruise on Pride of America. The overall experience was very good, but the ship needs help. It’s really showing it’s age. I think NCL needs to look into maybe retiring this ship and replace it with a more modern vessel. Maybe I’m just use to the newer ships on NCL but going backwards isn’t my cup of tea.

Hawaiian Island Cruise

January

Pros: Great storage for small staterooms

Cons: Very limited electrical outlets and pool areas needed updating

Recommended: Yes

I would not recommend going to Hawaii in January because of it’s very rainy and some of our excursions had to be cancelled. The ship is not luxurious, but a good value for the money for a first time visitor who wants to visit all of the Hawaiian Islands. You can only get views of the NaPali coastline from the air or water, so the cruise itinerary was perfect.

Hawaii cruise

December

Pros: The ports

Cons: The food, the excursions, the cost

Recommended: No

This is the worst ship we have ever cruised on due to the poor food quality, the design of the ship, the overpriced excursions and the cost to eat at the specialty restaurants

A Thanksgiving Cruise

November

Pros: The overall service on this ship has improved 1000 percent since our last voyage .

Cons: none

Recommended: Yes

Embarkation and disembarkation was unbelievably smooth.

Anniversary Cruise

November

Pros: Lots of activities- complimentary food and drinks- wonderful, attentive staff

Cons: Too long waiting at the airport to leave.

Recommended: Yes

It was amazing! Had the best time ever! The staff was awesome! The shows and activities were great! ??

Hawaii Vacation

October

Pros: Convenient, clean, friendly for Americans, good entertainment

Cons: Older ship but being refurbished next year, limited menu in dining rooms

Recommended: Yes

We enjoyed our time on this ship. It is basically a floating hotel-restaurant since the destination is the prize. This is the best way to get an overview of more than one Island. I did think that the cost was a little bit much for the age of the vessel and the service they rendered.

Loved it

July

Pros: Everything exceeded my expectations

Cons: Dress code cruise ship seemed odd since most people dress in cruise wear

Recommended: Yes

Service was wonderful. We were truly treated like Ohana

A wonderful family cruise for 8, including grandparents to teenagers.

July

Pros: comfortable cabins,, very pretty Liberty Restaurant, clean ship, and a wonderful 4th of July celebration. Thank you!

Cons: At the buffet, the ones in the white uniforms were not friendly,

Recommended: No

Bucket List Trip

June

Pros: The islands, the Ship, and the excursions.

Cons: Some of the wait staff were slow. The actual ports are very industrial.

Recommended: Yes

Great cruise. Very different from a Caribbean cruise. The actual ports are very industrial.. You must plan your excursions in advance. It would be very difficult to get off the ship and just find something to do. No vendors waiting for you at the port like in the Caribbean. The only port with shopping right off the ship is Kona. Nice little beach at Kona right off the ship as well. All of the ports of call were great. Road to Hana tour in Maui was breathtaking. Snorkeling at the Molokini crater in Maui was amazing. The Volcano Park tour in Hilo was very interesting and provided great views. The Captain Zodiac Snorkel trip in Kona left us speechless from the fun boat ride to the school of dolphins and snorkeling the reef full of fish. The trip would not have been complete without the Smith’s luau. A helicopter ride in Kauai is a must and well worth the price. We really liked the ship. It is much smaller than the new mega ships but the layout is great and it was very easy to get around. Our cabin was 10172. We loved the location. The ship had lots to areas on the upper decks for viewing. Lots of different types to lounging area. There must be very few smoking areas. I did not see one smoker on the ship. Good if you are a non smoker. It was great to have a smaller crowd on the ship. No big lines or wait times for shows or restaurants. Lots of availability at the pools for deck chairs. Entertainment was good as well as the entertainment staff/cruise director and staff. There was an officer vs. guest pool volleyball game which was fun. Most of the staff were excellent. Our room steward was outstanding. All of the staff were friendly. The buffet was good. We were able to find seating for our large party without much problem. I highly recommend the outside seating at the back of the ship. There were a couple of trips to the dining room which took a really long time to get through the dining service (2 to 3 hours). Not sure if it was the wait staff or the kitchen. The food was good in all of the dining rooms that we went to. I did like that the ship had a more causal feel; very few people dressed up. Some of the bar staff were a little slow but others were outstanding. It was nice that most were American and spoke English. It was great that the Captain was American so you could understand him when he made the morning announcements.

Hawaiian Vacation

May

Pros:

Cons:

Recommended: Yes

Good staff and great food. Bathrooms a little tight but useable. Itinerary was very fun off ship.

Great way to see Hawaii Islands

May

Pros: Great way to see the islands and not repack your suit cases. With food so expensive great to have it included.

Cons: Not quite enough time on some of the islands

Recommended: Yes

Great vacation. Would do again. We only rented a car on Maui but wished we had rented on all the island and not booked excursions through the cruise ship. Great ship with great services and great evening entertainment.

Memorable Trip

May

Pros: Touring the islands, food, friendly staff, entertainment and the views!

Cons: longer/later pool hours, gratuity confusion

Recommended: Yes

The best way to see the islands. If I ever win the lottery I would do this again only for two weeks in a row (in the same room). NCL might consider putting a package together...buy one and get the second week for 1/2 price.

Pride of America in Hawaii

May

Pros: Very Friendly Cruise director and staff, Clean ship, Decor up-to-date, Good food options, Nice speciality dining

Cons: Cabin bathrooms are very small, outdated & door had rust at the bottom, one hot tub wasn't working

Recommended: No

Hawaii 2019 - Pride of America

April

Pros: Best, most economical way to see multiple Hawaiian islands !

Cons: No single supplements on staterooms.

Recommended: Yes

Don’t have much negative to say about Norwegian’s 7 day Hawaiian cruise. If they would just start offering incentives for solo travelers, I would do it again in a heartbeat!

Good Hawaiian Vacation

April

Pros: Excellent Staff and Crew, great shore excursions, clean ship

Cons: mediocre food

Recommended: Yes

Very disappointed in the quality of the food compared to the same cruise I took 9 years ago.

Pride of America

March

Pros: The itinerary

Cons: Not many-would have loved to go longer!

Recommended: Yes

We loved our cruise on POA. I had a 9 year old and 15 year old and they loved the kids club activities. This ship is about the ports. But it’s well decorated and clean. The food was good not over the top 5star but it was good. We had a lot of choices for restaurants. We did a lot of excursions a through NCL and it made things very easy for our trip to have it all organized. It’s a great way to really get a taste for all of the Hawaiian Islands. The shows were ok...I liked the Hawaiian Show the best. We had a balcony room for the three of us and that worked great. This exceeded my expectations.

Hawaii Cruise

January

Pros: Cabin steward and waiter we had was top notch. They took excellent care of us throughout the voyage.

Cons: Your soda service leaves a bit to be desired. It is a bit difficult to get one, the amounts, with the exception of the dining room, were limited. Premium price for mediocre service

Recommended: No

A good one!!!

January

Pros: Great staff, good food, good entertainment like bands playing, etc

Cons: No potato chips. I seem to crave chips but there were none to be had. Too many pay restaurants. It seems once you board their goal is to get you to spend, spend, spend.

Recommended: No

Hawaiian Cruise

November

Pros:

Cons:

Recommended: Yes

I fully enjoyed my cruise of Hawaii. The Pride of America is a lovely ship. I liked that you had so many places to eat. I was disappointed in the Dining Rooms meals but otherwise the other places I ate I loved. Staff and Crew were very friendly and helpful. When we weren't on a Excursion we went to a few of the activities and the Entertainment were both Top-notch. Our Stateroom was a Balcony room and was very nice. I will use Norwegian cruise lines again!!

Very clean, tidy cabins. Great chefs, loved the crew..

October

Pros: We loved the Hawaiian Director that met with us each morning with a map and explained the highlights on what to see and how to get there. Hoppa On/Hoppa Off bus was only $4 pass for the day! Awesome!

Cons: Norwegian tries to overcharge for water. It's very expensive and the tiny glasses at the main dining area stay there. Once we asked for water at the pool. The waitress proceeded to first get everyone mixed drinks and returned over an hour later. It was in the 90's...rude we thought.

Recommended: Yes

The Napali Coast was incredibly beautiful. On Friday evening be ready with the camera in hand. This cruise was a great way to see the islands. We took shuttles, rented a car, and even a Harley. All very fun and beautiful. When you leave the ship, either grab some fruit or sandwich to take along. Often it's awhile before you get time to eat when out sight seeing. We basically missed 7 lunchtimes times four of us or 28 meals, yet Norwegian wanted to charge for bottled water in the room! Insane! Looked cheap!

Hawaii Vacation

October

Pros: Island hopping done in style aboard NCL's Pride of America

Cons: None

Recommended: Yes

Cruising around Hawaii is definitely the way to explore each of Hawaii's islands. With stops at each of the islands it s a wonderful way to explore each island without having to worry about flights, hotels and meals at each island. Would definitely recommend cruising around Hawaii to get the most out of a weeks vacation in Hawaii. The NCL Pride of America offers all the convenience of a home way from home. Shore excursions are a perfect way to enhance your vacation and see highlights of each island. Definitely do the helicopter tour (Maui) and luau along with the Stars and Stripes tour of Pearl Harbor and the might Mo battleship.

FABULOUS!

March

Pros: Penthouse Suite

Cons: Horrible Hotels- Aston and Hyatt Regency

Recommended: Yes

The staff of Cagney's is the best service I could have ever received. Keep them all happy and you will have happy customers for life. Peter Kandi is just great - very attentive, fun and just a great person. All the staff seemed to be top notch on the Pride of America, but as always some just stand out more than others. Our Suite was so comfortable, I look forward to traveling with NCL again.

Dennis/Kathy Browning

November

Pros: whole expeerience was top notch.

Cons: they took our Pepsi from our luggage

Recommended: Yes

Been on many cruises, have never had my luggage searched

Birthday cruise

October

Pros: Staff very professional

Cons: Check in was very long

Recommended: Yes

We were disappointed that bottle water is not provided for free as being hydrated is very important to health and safety. The casual dinning at the buffet is crowded and the selection is fair.

Express opinion on our cruise

October

Pros: Really had a great time on ship

Cons: We have no cons

Recommended: Yes

Everyone on the ship went out of there way to make our cruise a great experience.

Hawaiian island hopping

October

Pros:

Cons:

Recommended: No

Ship needs a casino and the Hawaii laws need to be changed to allow the casino to operate while at sea. There isn't much to do at night except the shows and everyone goes to that making seating limited.

Trip to Hawaii

October

Pros: Great itneriary, very helpful with Peggy’s diatery restrictions,

Cons:

Recommended: Yes

This was a great way to visit Hawaii. I can not beleive we were male to see lava flowing into the sea.

Hawaii and more

April

Pros: Free style dining was great and the entertainment was excellent

Cons: They ran out of silverware in the lunch buffet the first day.

Recommended: Yes

If you plan on going to Hawaii, I recommend you do the 3 day tour and the 7 night cruise.

Hawaiian Cruise

April

Pros: Fabulous shows

Cons: none

Recommended: No

Review

March

Pros:

Cons:

Recommended: Yes

Food was very good. Room was a little small. Had a minor problem with an excursion but was rectified. Activities were limited.

Hawaiian cruise

February

Pros:

Cons: Late room cleaning everyday. Did not get in our room first day until after 4:00 PM.

Recommended: Yes

Great ship. Clean and refurbished. I loved the decor. Great entertainment. Friendliest crew I have ever had on a cruise ship. Offered really good shore excursions.

Hawaii Vacation

February

Pros: Very friendly staff.

Cons: One particular Shore Excursion staff person a bit snotty, but perhaps she was just having a bad day.

Recommended: Yes

I was a little worried about past reviews of the Pride of America. Read poor reviews about ship condition and the friendliness of staff. Never an issue. Everything in state room was top notch and never met a nicer group of young people while traveling. Very friendly.

Hawaii 2017

January

Pros: Visiting many islands, the specialty resturants, our huge wrap around balcony.

Cons: food,small bathroom, 2nd so called bedroom was a joke, need better shows, the baffet was uneatable

Recommended: Yes

All in all we enjoyed the islands we visited and the ship itself.. But more has to be done about the low quality of free food. The charged specialty food was fantastic and suite 9198 was really nice. But its not really a 2 bedroom suite, more like one bedroom and 2 pull out sofas. In your brochure you say 2 bedrooms which we thought we would get two full size beds. but not the case. The show are not what I was expecting disappointed. But the staff on the ship was AMAZING!!!

Ohana

November

Pros: Really enjoyed the entertainment. The shows were spectacular. Kudos

Cons: The food rated the least, next to that the waiter(s) on Skyline.

Recommended: Yes

Needed more variety of food on Deck 11. The menu was boring. The head waiters were rude, not considerate. The matirde, the main man over the dining room was very considerate when I was seasick.

Hawaiian Paradise

October

Pros: Overall excellent

Cons: None

Recommended: Yes

Everything went very well all week! Transportation, communications, services, etc. Had a wonderful time!

Hawaii inter island cruise

July

Pros: Nice weather and beautiful view.

Cons: Chinese food at east meet west is not very authentic.

Recommended: Yes

Overall, we enjoy this trip very much. The staffs are very nice and work very hard. Foods are good. The entertainment at Hollywood theater are generally entertaining. Gym is also nice. I used the facilities 3 times during this cruise.

excellent

June

Pros: Helpful courteous staff, nice ship

Cons: photography department

Recommended: Yes

Had a great time aboard. Everyone seemed to enjoy their job and serving you. Everything was taken care of for you. Real vacation atmosphere.

Hawaii

June

Pros: Everything went very smoothly

Cons: Came home with a cold and flu

Recommended: Yes

The only complaint was picking up the health issues, but there's no evidence that is attributed to the ship - just bad luck!

Seven Day Cruise of the Hawaiian Islands

April

Pros: Enjoyed everything about the cruise

Cons: none

Recommended: Yes

The crew was especially accommodating. The food was great. Really liked the fact we could eat in any of the dining rooms or restaurants any time we wanted. We were impressed with all our shore excursions, they were well planned and the guides were well informed and willing to answer any questions.

Fabulous Hawaiian Cruise!

May

Pros: Food was great, options for food; comfortable beds; great balcony on back of ship 8206.

Cons: High prices for drinks, excursions but bought them anyway

Recommended: Yes

Highly recommended!

Hawaii Cruise

April

Pros: Excellent ship, great service, excellent entertainment & food. Being a Latitudes member pays off!

Cons: Two Cons: First, the boarding process is terrible and takes way too long compared to other cruise lines. Norwegian should have a better system for embarking process at the port and second drinds are too expensive!!!

Recommended: Yes

Norwegian is an excellent cruise line with only two exceptions, their arrival and processing for arrivals the first day of the cruise at port does not flow well, people are waiting for extremely long periods of time. Some of the port service windows were not open during the embarkment process. Second the quality and cost of drinks are way over priced.

Anniversary Vacation

April

Pros: The boat was fabulous! The specialty restuarants as well as the buffets were very good!

Cons: 1 night while in port the crew was cleaning ship making it hard to sleep.

Recommended: Yes

Overall it was a very good trip. First trip to Hawaii. Taking the cruise so you could hit all of the Hawaiian Islands was the way to go. Stayed 1 add'l day on the Big Island after cruise. Would recommend staying at least 2 or more

Fun Week

January

Pros: Ability to see each island without packing and repacking, entertainment, variety of dining and bar venues, ship staff

Cons: Room was fine, but shower was a challenge! Also, just getting used to crowds everywhere - both on land and on excursions

Recommended: Yes

We enjoyed the cruise very much, and it certainly met, and in some cases, exceeded expectations. The shows were a lot of fun, and we participated in a number of activities such as the games and craft sessions. Probably not for folks expecting a quiet, secluded getaway (although that would work if you stayed in the stateroom), but certainly a good fit for those looking for a lot to see and do!

Pleasantly Impressed

November

Pros: Service, suite, food quality, entertainment

Cons: Excursions

Recommended: Yes

Staff was friendly, outgoing, full of Aloha, and very CS oriented. Penthouse Suite was nice, about the size of Grand Suite on RCI, with a mini bar and Lavazza coffee/espresso machine. Lanai was huge, 200+ sqft. Steward and a butler, both excellent. Butler overcame any obstacle, including dinner reservations in a specialty restaurant on the last night. Food in MDR was better than most, an accomplishment with Freestyle dining. Specialty restaurants were excellent, La Cucina (Italian) was Sarento's like, Teppanyaki was as good as Musashi in the Hyatt (my fave) with the best teppan chef I have ever observed. Cagney's Steakhouse, where suite guests get made-to-order breakfast and lunch complimentary (sesame seed crusted swordfish sandwich with ginger wasabi aioli was to die for, had it 3 times), was the only loser when it came to dinner. Great service, bad steaks, small cold baked potato. Didn't try the French restaurant Jefferson's Bistro but heard it was killer. Entertainment included "Oh what a Night" (Four Seasons with Frankie Valli cover band) was good, as was "FAbba", an Abba cover. Toby Beau, husband and wife team were good musically and nationally known, classic rock. Comedian was better in the adult show than the family show. Wine pricing was not exorbitant, and they did have a wine package not listed online, 25% off six bottle purchase. Excursions were pricey compared to what we see in the Caribbean. Overall I would recommend this, saw many kama'aina on the cruise. Will want to try NCL again.

Hawaii cruise

October

Pros: Itinerary, hotel, hotel location, nice staff on ship, good schedule, tour guides, good tours in Honolulu,

Cons: Regular state rooms too small, not enough prior information from NCL staff about excursions, put beds closer to windows instead of the middle of the room, space at end of bed too narrow,

Recommended: Yes

Like the idea of cruising from Honolulu instead of from California.

Wonderful Experience

September

Pros: Excellent, helpful and friendly service, great accommodations, good food - all venues, entertaining shows and plenty to do.

Cons: Reservations for the specialty restaurants were a little hard to come by - but that was mainly our fault for not booking them ahead.

Recommended: Yes

The daily "newsletter" was extremely helpful. It is delivered the night before so you know what's going on and can plan your day. The crew could not have been better. We had been upgraded to the specialty restaurant plan, but we only made use of one of those restaurants because we did not book ahead. So if you plan on upgrading - make reservations before boarding. I did not realize that on one of our stops we were gong to have to use small boats to get into the dock. When I found out about this, I was a little worried because I had a bad experience in the past with this. The Pride of America did and excellent job of fairing us back and forth to the dock. Plenty of boats, not overcrowded, everyone had a seat and they came about every 15 min. My husband and I would recommend this ship to all. We had a wonderful trip that we will remember forever.

The Only Way to See the Beautiful Islands of Hawaii

September

Pros: Every thing we planned for was terriffic and fun.

Cons: We did not have enough energy to do all we wanted to do.

Recommended: Yes

The entry was very fast and complete and friendly. Each of the outside tours were very well organized and easy to do. and we had a lot of fun in each of islands - we saw 5 Hawaii ports in 7 days.. Great excitement.

cruising with young kids

September

Pros: excellent vip treatment

Cons: bathrooms smelled like outhouse

Recommended: Yes

Butlers, security, staff were beyond wonderful. Kids had a great time and were treated exceptionally well.

Great vacation

September

Pros: Great staff. All you could eat 24 hours a day. Wonderful shore excursions. Well organized.

Cons:

Recommended: Yes

We had a great trip. The cruise was very well organized with many daily activities available. We went on several shore excursions which were wonderful. The tour guide on the rain forest hike was 5 stars!

Great way to see Hawaii

July

Pros: Ship was very nice and our Suite was clean and very large

Cons: Food at main dining room was just average

Recommended: Yes

Hawaii Island Cruise

May

Pros: Good stops, good excursions, excellent service,friendly crew

Cons: Food was average to good, did not appreciate maintenance being done around us.

Recommended: Yes

Enjoyed cruise but the smell of varnish and noise of electric tools while I tried to relax and read on deck or in the lounge was annoying. Also, the toilet flushing was very loud and could be heard from other cabins.

Visiting Beautiful Hawaiian Islands

May

Pros: the entire trip was a very positive adventure. The ship's personnel did everything possible to makie this cruise memorable for the passengers

Cons: Nothing stands out as a negative on this experience.

Recommended: Yes

The food on the ship was outstanding. We ate at several venues on the ship and found them all quite excellent. The entertainment was equally as good with a nice variety. The variety of excursions sponsored by Norwegian was excellent and were designed to meet the adventure needs of all passengers. I found the Hawaiian people very friendly and truly are proud of their state and diverse culture. I would say experiencing the culture was very much a learning experience and highlight. Spending three days prior to the cruise itself, allowed us to visit Pearl Harbor and the cultural center, which were definitely highlights. I can say that every day brought a new adventure, natures beauty and a new learning experience. The Grayline tour directors were especially informative and provided a great overview of the Hawaiian Islands and Hawaiian historical culture and language.

good for the price

March

Pros: food, service

Cons: too much pressure to book excursions

Recommended: Yes

I don't like that cleaning and cabin supplies are left out. Ship is aging, some rust and looking a bit long in the tooth. I also didn't like that you had to pay in Maui to get into town!

Great way to see Hawaii

December

Pros: Lots of time spent on each island (2 overnights), nice ship, nice deck plan, cruising past NaPali Coast is incredible

Cons: Not a huge fan of the dining, it seems like the better food is to be had at the specialty restaurants which all charge a cover fee pp, it's different having a mostly American crew, we noticed the cabin stewards work specific hours and that's it,

Recommended: Yes

We chose this cruise bc it offered stops on all 4 Hawaiian islands. It's a great way to see it all. The cabins are small but there is a lot of storage room, big closet, lots of drawers. The ship is well maintained. Easy to embark and disembark in all ports, very easy. Never any lines at the restaurants. It was Christmas week, there were some nice extra added holiday touches on board.

Pride of America Hawaiian Cruise

December

Pros: This was the first vacation we have taken where we had no problems with any travel or excursion connections. The tours were well run, enjoyable and informative. The Hotel and ship were excellent.

Cons: Our only comment here is that while good, the food on the tours and ship were not as outstanding as we have experienced in past travels.

Recommended: Yes

All of our tours were booked through NCL except the "Circle Tour of Oahu", which was through E Noa tours and the "Old Lahaina Luau" which we booked ourselves. All tours were very well run with very good to excellent guides. The two highlights of the trip were the "Old Lahaina Luau" and the Helicopter tour of Kaua'i. Our other tours were "Pearl Harbor and Honolulu", "the Secrets of Puna", "The Best of Maui" and "The Secret Waterfalls of Kona". The Ship activities and staff were excellent, but the food was only good. We especially enjoyed the group "Oh What a Night" who sang songs from Frankie Valli and the Four Seasons. Being in our 70's, we usually were tired from our daily tours and probably didn't take full advantage of the ships activities. This trip gave us an excellent overview of the state of Hawaii and we definitely would recommend it.

A great way to see Hawaii

November

Pros: Nice ship,excellent food and entertainment and interesting,varied ports of call

Cons: we missed the casino;

Recommended: Yes

We thoroughly enjoyed the cruise ;we were impressed by the variety and quality of the entertainment. The embarkation process was first rate,fast and efficient--much better than we have experience in earlier cruises The stateroom was starting "to show its age",eg the soap dispenser was rusting and the mirror was permanently streaked.

Hawaii Cruise

October

Pros: Efficient, courteous and responsive to needs

Cons: Not as upscale as other ships, however suite was really nice as was the Speciality Dining Package. As with other cruises, the alcoholic beverage prices were a rip off.

Recommended: Yes

Would book on Norwegian if necessary.

Four and 3/4 stars.

September

Pros: Great service, food & entertainment.

Cons: Bad mattress...at least in our stateroom.

Recommended: Yes

Should take notes from Marriott's bedding!

Dream come true

August

Pros: any time eating was great. ship crew was wonderful, willing to help anytime. good entertaiment,fun classes.

Cons:

Recommended: Yes

had a great trip. want to go again some day.

a long time dream, fullfiled.

August

Pros:

Cons:

Recommended: Yes

Had a wonderful time. Staff very friendly, and helpful. Hope to go again so time in the future.

Hawaian Cruise Vacation

May

Pros: Beautiful ship, entertainment really top notch. Roberts' Excursion saved us money and were awesome way to experience the culture of the island.

Cons: Dining rooms not ship shape as they did not pick up empty used plates, checking back with the diner in a timely manner, allowing other diners to stand and hang over a wait high rail where we were eating. No Captain's welcome party, no turn down of sheets at night or mints on the pillows. Seafood not served in an island setting??? And one performing group in A Wonderful Night - Four Seasons except once when a young man jumped down into the audience during a song and straddled a surprised oriental lady sitting two seats down from me and humped her for 3 to 4 minutes as the group was singing!?

Recommended: No

Tour the Islands of Hawaii

May

Pros: a great time to visit, before school is out

Cons: They somehow changed our onboard credit from $50. per person, to $15. per person. That is now being investigated by our travel agent.

Recommended: Yes

We enjoyed everything about the Pride of America, and it's daily ports. It exceeded our expectations, with food (we did not pay to upgraded restaurants), service, friendliness, shows and entertainment. To really appreciate the islands, it is imperative to book tours to guide you inland and be taught the history of each location. We bought a "Robert's Tours" package through our travel agent, and found them to be of high quality and comfort - not to mention less pricey than the ship booked tours.

Pride of America

May

Pros:

Cons:

Recommended: No

Great vacation!!!

April

Pros: Value, itinerary, overall experience

Cons: None

Recommended: Yes

From the moment of our trip confirmation until we disembarked and left Hawaii, everything was handled smoothly and effortlessly. For all we enjoyed--the food, lodging, entertainment, and great ports of call--this cruise was an exceptional value! Staff on board were friendly and helpful, and do a great job of getting people involved with the entertainment. Staterooms are cozy, as you can expect when cruising, but they are clean and well-maintained. We were too busy to experience all of the restaurant options, but we did enjoy the availability of the buffets and The Skyline restaurant.