MON- FRI: 9AM - 6PM SAT: 9AM - 1PM
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ST. JOSEPH: 269-983-7323
DOWAGIAC: 800-850-4088
Ship Reviews
Based on 16 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
A joyful time on this cruise. Lots of entertainment on board, an exceptionally pleasant staff and nice itinerary.What’s not to like?
September
Pros: Joyful atmosphere- music everywhere, hand holding elders enjoying the ship .Interesting itinerary
Cons: Specialty restaurants overpriced but walk in restaurants are good ??. Buffet top deck restaurants were very good.
Recommended: Yes
As noted above,everyone,staff, passengers et.al. were very happy ?? We chose the sharing option many times to interact with nice folks
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Our first ocean cruise
September
Pros: A beautiful, new, clean ship. Outstanding service with friendly, enthusiastic staff. Very good options for upgraded dining. Also, watching movies and Monday Night football on a huge TV under the stars was outstanding.
Cons: It was frustrating looking for available tables at the breakfast buffet and the internet service was also glitchy. I also disliked the smoking in the casino.
Recommended: Yes
Overall, it was a great trip in a beautiful new ship. The positives far outweighed the negatives. I would certainly recommend this ship.
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Excellent Princess Ship
May
Pros: Ship, Service, Food, Entertainment very good to excellent
Cons: Difficulty making specialty dining reservations included in Premier Package.
Recommended: Yes
Was on the Enchanted Princess for 14 days in the Med October 2023 and enjoyed the ship immensely. However, there were some hiccups in the dining room with a few wrong orders. In all fairness this could be that we were a group of 26 people at three tables. Itinerary and cabins were very good. Just returned May 2024 on the Enchanted Princess on a 7-day Western Caribbean cruise. I experienced excellent service throughout the ship. The food was consistently very good. My balcony cabin was in excellent shape. I spoiled myself with the Premier package. The included photos, reserved seating section for the three main shows, premium drink package, WIFI, unlimited Casual Dining offers along with fresh squeezed juices were an indulgence. The only negative was upon boarding when I went online to book my specialty dining reservations for the Crown Grille and Sabatini's they were already sold out for the week. I was able to eat in both restaurants but they were standby and for very late in evening causing me to miss one of the shows I wanted to see. My suggestion is to prebook prior to boarding if that option exists.
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Would consider alternative cruise lines before booking again
May
Pros: New ship, rooms are up to date, piazza is nice, medallions are great
Cons: Not convinced princess plus is worth it. Main dining with my shipmates was never organized well, medallion service only worked half of the time, buffet dining was not that good, system to get sushi dinner was awful.
Recommended: No
I’ve only been on one cruise before and I was through Royal Caribbean on an older ship. Services on that ship may been outdated, but was far superior than my experiences on the princess cruise. I did see that the white stuff did not work well with each other often they look confused after, trying to come up with solutions. I paid more for this cruise and was expecting a better experience and I was disappointed.
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Enchanted Princess Caribbean
February
Pros: Large beautiful ship, great crew, great food and activities, great itinerary
Cons: None
Recommended: Yes
This cruise met all expectations!
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Cruise critique
December
Pros: Ship was beautiful, very smooth and food was quite good
Cons: Service was not up to usual par, Very slow in all the bar areas. I believe they are understaffed.
Recommended: Yes
Need more servers for size of population
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19 days Southern Caribbean
March
Pros:
Cons:
Recommended: Yes
Loved everything..especially the shows . Our balcony room was very comfortable, especially the shower.
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