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ST. JOSEPH: 269-983-7323
DOWAGIAC: 800-850-4088
Ship Reviews
Overall Rating
Based on 105 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
A Cruise to Remember
August
Pros: Collectively the staff were effective, efficient, and made you feel most welcomed.
Cons: Main dining room menus could be better.
Recommended: Yes
As a first time traveler on a cruise ship, it exceeded my expectations.
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Celebrity is not the crusie line we remembered from before
June
Pros: Nice staff, but not great, especially on Concierge level
Cons: Ship is pretty worn out, even though we were told that it went thru a refit not long ago
Recommended: No
We remember Celebrity Lines, and especially the concierge level, to be top of the class in service, quality, staff attention, and facilities. Our recent trip - not so much. We never even saw our "concierge Person" where on a previous Celebrity concierge level cruise, he contacted us daily on anything to make our trip more eventful. Breakfast is available in the room, but its only continental. It used to be full menu. Now they charge $10 visit fee for the full breakfast. Thats kind of an insult especially since we were already paying for a higher level of service in the Concierge class. Repairs were not done as requested. Granted, they were minor but still irratating. Reported on Wednesday (still had nearly a week left on cruise), not even acknowledged by the maintenance staff. Room steward. got the job done. Nothing special. no towel animals. frequently forgot our request each night for ice. Dining staff: probably the best of the crew in terms of doing what was needed to make us happy. But seemed harried, like they were always a few people short. Entertainment: their extravaganzas were the quality of a good high school production- in our opinion, a long ways from the quality of off-Broadway. The lead singers all tried to outdo each other, at times nearly shouting. Didnt go to the other evening entertainment, didnt want to be even more dissappointed than we already were. But didnt hear much positive about the shows in general from other passengers. Celebrity Excursions: Overcrowded and overpriced. Only benefit was that if you are late getting back, the ship waits. We did several because we dont plan to visit Italy and France again, but only 2 we remembered: the Dining with Guido because he was so engaged with his people, and the trip to Sorrento because Aldo our guide really did stand out as a generally nice guy who seemed to care about what we saw and did in our free time. Stay away from the soap factory in Marsaille - BORING! Check in/out: Efficient. as expected We werent mistreated at all but we certainly didnt get the special attention we previously had on Celebrity. We once considered Celebrity as the top of the RC fleet. After taking a cruise on a RC ship a year ago, it was obvious to us that Celebrity has either decided to downgrade their services and offerings, or RC has stepped up and now exceeds Celebrity.
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A good experience
April
Pros: Restful and Pleasant
Cons: Not enough time in selected ports. I would have preferred to avoid Porta and be in Lisbon at least 2 days
Recommended: Yes
The ship needed upgrading. The balcony was in bad need of painting and showed a lot of rust. The food was acceptable and good but not outstanding. Service was outstanding on all levels . The staff was impeccably dressed, and extremely courteous at all times. The entertainment was good and enjoyable for the exception of one show . Cruise Director outstanding and enthusiastic. The room was very nice and the bedding and linens also very good.
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Older Ship
February
Pros: The Retreat.
Cons: Can’t access The Retreat Sundeck if you need a walker, wheelchair etc. I am on a walker, so was only able to manage one trip up to it. That should be corrected!
Recommended: Yes
Unfortunately, the ship is old and that is reflected in the colors, worn fabrics, etc. In our cabin the balcony floor had a large “gash” on the floor. Other than the ship needing a total refurbishment, and some ADA compliance, it was great. We usually do not like ships this large, but The Retreat (Royal Suite) was fabulous, as were our butler, steward, all speciality restaurant crew, The Retreat lounge crew is fantastic too…got me a wheelchair for disembarking! Would definitely go on another Celebrity cruise…,on a brand new ship (The Retreat Sundeck issue apparently has been handled, in The Retreat, in Royal Suite.
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Holiday Cruise
December
Pros: Quiet, relaxing
Cons: Better choice of music
Recommended: Yes
I loved the ship, i just which there was a variety of music. I feel the 80's was played everyday. I was disappointed that there was no Latin bands or music to dance to.
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Cruising on the Celebrity Equinox
December
Pros: Extremely friendly staff.
Cons:
Recommended: Yes
Totally enjoyed our time on the Equinox! Very friendly and accommodating staff.
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Equinox 9/30 - 10/14/2023
October
Pros: Great service and food. Amazing crew. Wonderful cruise
Cons: None
Recommended: Yes
This cruise was a back to back for a total of 14 days. We have no complaints at all about service, food, condition of the ship or anything else. Looking forward to cruising again with Celebrity.
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Celebrity Equinox
June
Pros: Excellent food, service and entertainment
Cons: Luggage issue
Recommended: Yes
We paid to have our luggage taken from the cruise ship to the airport, and when we arrived home, the airport did not have our luggage and it had to come in on another plane. Luckily the airport delivered it that same night but still a little bit scary.
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May cruise
May
Pros: Everything
Cons: Shopping could be a little better.
Recommended: Yes
The ship was great. The crew was fantastic. Food and entertainment was wonderful.
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Excellent Experience
May
Pros: Good food and venues for eating, good shows, many choices for activity, very friendly and accommodating staff and relatively easy boarding & disembarkation procedures.
Cons: None
Recommended: Yes
Four N.Y. State Maritime College grads were celebrating our 65th college reunion. We had a personal meeting with the ship's Captain who arranged for a nice tour of the bridge.
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Our first cruise
May
Pros: We loved everything about our cruise.
Cons:
Recommended: Yes
The was our first cruise and we absolutely loved it! Our stateroom with the veranda was our favorite spot to sit and read while listening to the water. The entertainment/music was great. There was something to do at anytime of the day. Bimini was our favorite stop. The island was beautiful!
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Dream Vacation
April
Pros: Service, Quality, Value
Cons: None
Recommended: Yes
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Celebrity Equinox
April
Pros: Great service and fun
Cons:
Recommended: Yes
Love this ship, it is our second Cruise on this line and we will be coming back.
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Spring Cruise
March
Pros: Great food, music, entertainment and service
Cons: Ship is showing its age and needs a little TLC. It is very clean but balconies need to be painted.
Recommended: Yes
Great fun!
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Celebrity Equinox Cruise
February
Pros: Friendly staff
Cons: none
Recommended: Yes
Clean ship, friendly staff
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Best Christmas Ever!
December
Pros: Staff, entertainment, activities, excursions, destinations, food, drinks
Cons: Internet connection and lack of electrical outlets in convenient locations
Recommended: Yes
This was the absolute best Christmas and New Year’s experience ever! What an amazingly fun and relaxing experience!!! I would love to do a cruise like this every year! The only (very few) cons are: lack of outlets in convenient locations in the staterooms and throughout the ship. The restrooms throughout should have a spot to put down our cell phones while we take care of business. We are encouraged to use the Celebrity app which means we carry our phone, which means we need a spot to put it. Also, the wifi connection is horrible. They really need to step up their internet service onboard. Lastly, the cruise lines really need to get the various popular sports packages and channels. I realize it’s a cruise but people still want to see their favorite teams playing. Being held captive by minimal channel availability in this age of technology is crazy!
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Exceptional Cruise Experience
November
Pros: Excellent service. Beautifully appointed ship. Friendly and helpful staff
Cons: Concierge class is not worth the added expense in comparison to Aqua or Retreat class accommodations
Recommended: Yes
If you are looking for a relaxing cruise vacation that offers what I call an “old school “ cruising experience, then look no further. Celebrity truly delivers a wonderful experience with yjust enough activity to keep you engaged but without distraction. Mostly an all adult environment with plenty of public spaces that offer room to simply enjoy life at sea. The staff and crew go above and beyond to help make the cruise memorable. The Martini Bar and Sky lounge are two favorite locations to enjoy the evening hours and meet up with new friends met along the way.
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Exceptional Cruise Experience
November
Pros: Excellent service. Beautifully appointed ship. Friendly and helpful staff
Cons: Concierge class is not worth the added expense in comparison to Aqua or Retreat class accommodations
Recommended: Yes
If you are looking for a relaxing cruise vacation that offers what I call an “old school “ cruising experience, then look no further. Celebrity truly delivers a wonderful experience with yjust enough activity to keep you engaged but without distraction. Mostly an all adult environment with plenty of public spaces that offer room to simply enjoy life at sea. The staff and crew go above and beyond to help make the cruise memorable. The Martini Bar and Sky lounge are two favorite locations to enjoy the evening hours and meet up with new friends met along the way.
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Wonderful cruise
November
Pros: clean ship, friendly staff, nice time!
Cons: Some excursions were real stretches of the imagination to be worthwhile
Recommended: Yes
The ship was great - the staff were great. Rooms were comfortable, food options were plentiful. Shows were good - some better than others, which is normal. We were on the southern Caribbean itinerary - some of the tours offered by Celebrity were worthless - better to research on your own. In Curacao, we took a Celebrity offered tour to a garden, which was really some ones backyard and wasted our time. On Belize, we took a local water taxi to a beautiful beach and had a great time. Do your research!
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Cruise review
October
Pros: Clean. Staff was professional, helpful, cheerful, and very helpful.
Cons: Wasn’t kicked with the entertainment.
Recommended: Yes
Best bartenders. Arya, Putu, & Wayan made great martini’s with flair and style. Very good bartenders. Cabin housekeeper, Manuel was excellent. Efficient and friendly. Service was excellent.
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Nice older ship.
August
Pros: Sails from Ft Lauderdale; Smaller size; Nice to see same staff.
Cons: Constant piped in music in every area of the ship. No quiet time unless you are in your cabin.
Recommended: Yes
Yet again, the distance from the exit area of the ship when in port is much too long a distance for many, and little or no transport is provided.
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First Cruise and I’m Hooked
August
Pros: Staff attentive and professional. Many fun activities / entertainment.
Cons: Spa treatments too expensive. Not many vegetarians options.
Recommended: Yes
We signed up for Aqua class and our room had a balcony. Both items well worth the extra money! Excursions were amazing experiences.
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Returning to Cruising on Celebrity Equinox
May
Pros: Ship, Crew, Entertainers
Cons: COVID on ship, and impacts to ports
Recommended: Yes
Had a great 9 night cruise on Celebrity Equinox. The crew and ship were phenomenal and you could feel how happy everyone was to be back to cruising - crew and passengers. Entertainment was great! The comedian was overshadowed by the great comedy of the cruise director and activities director though. COVID did break out later in the cruise but Celebrity did a great job cleaning the ship and isolating those infected. We chose to avoid shore excursions early in the cruise and instead going it on our own to minimize the risks. It worked out well for us and our friends.
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Our first Celebrity cruise aboard Equinox was excellent
May
Pros: Aqua Class benefits were worth every penny! I love the Persian Garden and the Blu dining room.
Cons: I wish that passengers had been required to wear masks in indoor venues. I felt punky yesterday and tested positive for COVID today.
Recommended: Yes
The trivia games were not well geared to the ship's clientele. Eyeballing the passengers, it looked like the average age was in the 50s or 60s. Music from any year in the 21st century is not an "oldie" to today's retirees. As for the Disney trivia game, that's nice that "Erin from Idaho " knew all about Disney; the retiree passengers, not so much. Parents of young children can take their youngsters on RCCL cruises for all that.
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Equinox cruise from Ft. Lauderdale 2/11-2/20
February
Pros: Everything was wonderful and we felt safe the entire time on board. The cruise line did a good job in adjusting when Jamica did a last minute change which cost the cruise line a lot of money in fuel costs. No fault of the cruise line.
Cons: Our only negative was the time the Entertainment started in the evening. Our dining time was 6:00 and we could never make the 7:00 Theatre time so we would arrive in theatre at 7:30 and then we would have to come back at 9:00 to see the first half. A simple change of Theatre to 7:30 and 9:30 would address that time problem.
Recommended: Yes
All in all it was a wonderful cruse from beginning to end.
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Art & Sandy
July
Pros:
Cons:
Recommended: Yes
We had a great cruise. The staff, food, and entertainment were excellent. They went out of their way with cleanliness due to the COVID concerns. This was our 11th cruise with Celebrity. We highly recommend them.
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great cruise
February
Pros: I rerally liked the glass blowing on the ship The food was great the room and bathroom were a good size
Cons: The shopping on the ship wasn't that great .When they advertised port of call t shirts they were for a different cruise and I didn't think there was a place to buy any toiletries that may have been forgotten
Recommended: No
Great
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Fun Times
February
Pros: Food Excellent, Ports of Call Nice, The comedy, Motown, Activities, Shops
Cons: They were all good, except the last night, didn't know the songs, people walked out
Recommended: Yes
On the whole, a beautiful ship, the staff was excellent, every single person so friendly, we loved bambang and his helpers (Bambang was so attentive, caring, friendly, he made us laugh every night!!!!!!!!!!!!!!!!!!!! Our room steward, cute, nice, very energetic
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Carribean cruise on the Equinox
February
Pros: Excellent crew--showed great respect, attention and politeness. Very clean. Excellent food, show quality, room attentiveness and options for shore excursions
Cons: None
Recommended: No
This was my first Carribean cruise on any ship and I was very impressed. I mentioned most of the reasons above. I did not have any negative experiences. The crew and stewards were so very polite and helpful. The facilities were very clean and the food was amazing! Thank you.
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Wonderful vacation. Just what we needed
February
Pros: Lovely ship, awesome attentive staff, delicious food, fun activities
Cons:
Recommended: Yes
Could have skipped Dominican Republic. Not nearly as nice as the other 3 stops
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Celebrity Equinox Eastern Carribbean
December
Pros: New remodeled ship
Cons: Lack of shelf space in closet
Recommended: Yes
Friendly professional staff.
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Excellent cruise line
November
Pros: The food was excellent. The staff was excellent.
Cons: Not many activities
Recommended: Yes
The food was excellent! The staff was very helpful and attentive.
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Celebrity Cruises® - Celebrity Equinox
October
Pros: ship was nice
Cons: Buffet and bar staffing
Recommended: Yes
Dinning room was nice. Specialty dinning was good. The buffet needs some work. Wasn't open before or after some excursions. Not enough bar tenders at the buffet or the martini bar.
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Celebrity Equinox Southern Caribbean trip
October
Pros: The ship and crew were amazing!
Cons:
Recommended: Yes
This was my first cruise and now I'm hooked. Celebrity is a great cruise line. We heard from seasoned cruisers that Celebrity is the best of all the line out there so we would definitely cruise with them again.
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Recent cruise
September
Pros: Extremely easy check in . Sky suite gives ample room with very adequate closet space and larger bathroom. private dining room, Luminae and bar, Retreat made such a difference and were well worth the money. I will only travel Sky suites and above from now on .
Cons: Seems that there are less informative activities on sea days and a lot of extra activities carry an additional charge.
Recommended: Yes
I have travelled in Aqua class 4 times and then moved up to Sky suites for the last 3 trips. The difference in price is well worth all the special services you receive and i like the fact that you pay one price and all is included. No shocking $1000++ account to settle at the end. I particularly enjoy a privater restaurant and bar which is much more intimate and quiet. Also a butler and concierge who will make life easier with booking and arranging activities.
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Great first time cruise experience for the family!
July
Pros: We all loved the amenities offered as members of the concierge class. The service throughout the ship was excellent! The attached balconies were convenient. The food in the dining room, the buffet and specialty restaurants was fabulous!
Cons: Some of the information shared for tours and activities was conflicting with information in the app or on our tickets. There were some phone messages sent to our staterooms with updated information in some cases but when we weren’t spending time in our rooms we were not always getting the messages.
Recommended: Yes
With this being the first cruise experience for most of our family, the added amenities offered as concierge class were excellent. We loved having the balcony rooms with attached balconies so we had more common space to share. The service of our concierge was fantastic and all service in the dining room, specialty restaurants, buffet and bars felt personalized and always exceptional. We enjoyed activities on sea days, as well as time in the casino, shops, and spa. We took in a show or two most evenings and enjoyed ourselves throughout the cruise. Some of the family may consider cruising again when prior to this first experience they may have hesitated at giving it a try. We had a fabulous family trip!
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Celebrity Equinox
April
Pros: The cruise was one of the best I have ever taken
Cons: Perhaps they could improve getting of the boat in a more timely matter.
Recommended: No
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Perfect Spring Vacation
April
Pros: Perfect weather, water was perfect for swimming
Cons: The entertainment on board was fair but not great
Recommended: Yes
The Equinox is a very nice ship. Lots of public spaces and also quiet places to get away from the noise. We like Celebrity’s food. They also have a free sanctuary for adults with a covered pool and spas. Nice place to watch the ocean and relax.
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March 2-9 2019
March
Pros: Liked our suite, private Michael's Club and Luminae Restaurant for suite guests. Very good personal service from the staff. Especially, Captain Kate. She deserves a medal!!
Cons: Food was unremarkable. Not bad or good, just OK.
Recommended: No
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Excellent cruise experience
February
Pros: Size & Cleanliness of ship. Friendly staff/captain. Awesome food. Beautiful stateroom.
Cons:
Recommended: Yes
Excellent staff, food. Cleanliness, stateroom, size of ship. Liked captain.
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February 2nd 2019 cruise
February
Pros: Excellent service, food and ship
Cons: Lack of shore excursions in Punta Cana
Recommended: No
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CELEBRITY EQUINOX
January
Pros: GREAT SHIP, CREW AND FOOD, WELL ORGANIZED
Cons:
Recommended: Yes
HAD A GREAT TIME
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A really wonderful cruise experience
January
Pros: All around nice ship with excellent staff
Cons:
Recommended: Yes
We enjoyed our January cruise very much. Lots to do. Excellent food. Friendly and helpful crew. Nice choices for entertainment....something for everyone. Nice ports of call if you chose to go off the ship.
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Danis Cruise jan 5-12 2019
January
Pros: Ship staff provided excellent and friendly services; entertainment show were great.
Cons:
Recommended: No
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ABC cruise
October
Pros: Great staff, customized meals
Cons: Need improvement to assist handicapped people
Recommended: Yes
Enjoyed the cruise even though it rained on all the islands. I got sick from the rain in Aruba so I wasn’t feeling well to go explore the other islands.
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First Cruise
August
Pros: Ease of boarding and unboarding the ship, polite cruise workers, clean cabins, good food, wonderful help at Guest Relations, good shows
Cons: a little crowded on "sea" days
Recommended: Yes
My wife and I took our first cruise last week. We found the experience to be very pleasant. This was a one week trip. We dropped off our luggage one time and did not touch it until it was time to leave the ship. We had a lot of freedom to do the things we wanted to do or just enjoy the ship. We enjoyed the fitness center and my wife took two Zumba classes. Guest Relations was always available to help us with our questions. They never tired of our asking. We took our own luggage off the ship. It was a very easy departure. My wife loved the trip. She will be back for another cruise.
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Wow!
July
Pros: GREAT Guest Service/Excellent Food and Beverage experiences/Stateroom kept in impeccable conditions
Cons: Pools extremely crowded on Sea days, but, to be expected.
Recommended: No
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Family Cruise 2018
May
Pros: Great Ship. Excellent Service. Large Variety of Food. Never felt crowded.
Cons: Entertainment for me was not the best. Did not care for the themes of the shows nor the comedians rude jokes
Recommended: Yes
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Love the Equinox
April
Pros: Beautiful Ship, Excellent Service, Love a no smoking casino, Excellent Food
Cons: None
Recommended: Yes
Staff was excellent is all areas. Ship was clean and easy to get around in. Food in Oceanview Buffett and Main dining room was excellent. Loved the ports we visited.
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A wonderful journey
February
Pros: Everything was wonderful, the crew, the waiters, cabin attendant.
Cons:
Recommended: Yes
This was our second cruise in two years. We would do another cruise on Celebrity. Mathew and Carmelita were the best in the dining room. They were most attentive to our group of 18. Ivonne had excellent recommendations for our wines each night.
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Cruise to Nassau
January
Pros: new condition, beautiful interiors, nicely appointed suites, Canyon Ranch spa, great entertainment/shows
Cons:
Recommended: Yes
Had a great time on a 3-day trip to Nassau, Bahamas in January 2018. Highlights: show every night, Texas Hold'em poker tournaments, loved the interior atrium. Gluten-free menu available in all dining areas/restaurants.
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ENJOYED
January
Pros: HAD DINNER WITH THE CAPTAIN ,GOOD TIME ALL MEALS GOOD
Cons: SHOWS FAIR SANJUAN NOT READY FOR VISITORS
Recommended: Yes
WILL NEVER USE SELECT DINING.
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GREAT CRUISE LINE
December
Pros: FOOD & SERVICE WONDERFUL!
Cons: ENTERTAINMENT LACKING!
Recommended: Yes
WE HAD A WONDERFUL TIME!
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Supreme vacation
October
Pros: Beautiful ship and destinations
Cons: Stop in Martinique
Recommended: Yes
Ship and its staff were unbelievable Itinerary was fantastic Hot Glass Blowing was incredible Only negative is I found Martinique more or less interested in having ship dock, shops were closed by noon if they opened at all on a Saturday. I thought they would be craving to have business.
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Cruise number 35
May
Pros: Great Service across the board//valet baggage check/classic drink package
Cons: Food/ship condition in public areas/canned music strident and too loud
Recommended: Yes
I wish we had known that Formal Night had changed. We would have packed less. As in much of life, Celebrity seeks the lowest denominator by not enforcing dress code after 5:00pm. The ambience of cruising has been diminished by the relaxed attitude. The entertainment in the public areas is way too loud. I miss the piano, cocktail music in Michael's Club. The Murano was a exquisite as ever, despite the fact that there were women in shorts and men wearing hats at the table...food and service...wonderful The Tuscan Grill needs help...Veal Marsala...nothing be a breaded cutlet (yuck) Caesar salad....fried Calamari...very good Over all food in main dining room (dinner) very mediocre...service fantastic
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Life as the rich and famous---HaHa!!
April
Pros: Everything!!
Cons: Nothing!!
Recommended: Yes
The suite with butler service was amazing. 2 separate rooms with TV's; L shaped sofa and double balcony; etc. was like having a nice condo on the water!!! What a life!! All staff were exceptional, but special cudos to Rosebud and staff in the main dining room (Luninae)!!
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10 Nights on Equinox
March
Pros: Excellent food and service. Guest entertainers were outstanding. Ports visited.
Cons: Celebrity singers & dancers so-so. The dock location in St. Thomas. The disembarking process was long and seemed very unorganized in the terminal. Had to wait in line on last morning over 45 minutes at guest relations to get a receipt that took 2 minutes to print since none was delivered to the cabin as usual on the last morning. There were only 3 workers and they were extremely slow. One passenger was at the counter the entire 45 minutes I was in line -- thats a problem.
Recommended: Yes
We have cruised many times (32) and have always enjoyed Celebrity and the wonderful ships in her fleet. Equinox was everything we expected it would be as we have sailed her sister Solstice class ships several times also. The ship is in excellent condition, well maintained, the crew and most staff very accommodating. The attention to ship detail is noticed. We have visited the ports of call before and knew what we wanted to do in each port. Having 4 days at sea allowed for relaxing at the pool and enjoying the many different on board activities.
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New Review
March
Pros: Great food, entertainment, cruise director, asst. cruise director (Justin)
Cons:
Recommended: Yes
We loved the cruise. John and Justin work wonderfully together. We thought the themes of the major productions were not well explained and not geared for older, mature audiences. The singers and dancers were wonderful though.
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Cruising
March
Pros: Great ship
Cons: None
Recommended: Yes
Great vacation
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Can't be too terrible if we're cruising!
February
Pros: Many places aboard to find a quiet place to read
Cons: Boring activities, horribly uncomfortable theater seats
Recommended: Yes
If you're not into trivia or gambling, not much to do! Not a fan of overnights! Would prefer another port. Just another budget cut!
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Exceptional cruise
January
Pros: Ship,service ,shows,entertainment
Cons: smokey casino
Recommended: Yes
Nice size ship, older crowd,good lectures on sea days
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Best Cruise Ever
January
Pros: The ship is clean, the employees of Celebrity are exceptional, and the food was fantastic.
Cons: They needed more smoking areas. There were a lot of smokers on this cruise and very few places for us to smoke.
Recommended: Yes
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Our celebrity Equinox cruise
January
Pros: Beautiful ship. Great staff. Good food. Great layout. Canyon ranch spa is great.
Cons: Food at night in MDR was good not great. Wished there was a little more to do from 8-10 at night
Recommended: Yes
This was our second time on this ship. Really a great cruise. Highlight was watching a ship go through the Gatun Locks at the Panama Canal. Also visited Costa Rica, Colombia, grand cayman and Cozumel.
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Spain/Portugal Cruise
September
Pros: Friendly & attentive staff in main dining, oceanview cafe and housekeeping
Cons: Not enough activities catering to more sophisticated passengers; no religious services offered;
Recommended: No
See Cons area
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Equinox 2016
July
Pros: Ship was well appointed and well laid out. Great itinerary. Specialty restaurants were amazing.
Cons: Small suites with poor electrical plug access. Poor communication.
Recommended: Yes
Nice ship, great itinerary, lacked attention to detail.
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Greece/Turkey
July
Pros: Service and food were excellent
Cons: Not a lot of activities for young adults
Recommended: Yes
Great cruise, even with itinerary change to eliminate Istanbul. It was unfortunate but necessary. Suite class service and dining is amazing. The suite concierge was incredibly helpful.
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Equinox experience
June
Pros: port stops, timely, organized, clean
Cons: hard up sell from staff, constantly! confusion and inconsistency with drink package. negative attitude from some bar staff. poor value from specialty restaurant.
Recommended: Yes
when booking spa packages, we were pushed to purchase a more expensive option. approached in the corridor and at bars to upgrade our drink package from classic to premium. inconsistency from staff regarding what was in what package. no "list" to differentiate drinks. photographers were aggressive to get you to have your picture taken. They did not ask if they could take your picture at dinner, but TOLD you they were and how to sit.
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Celebrity always delivers!
April
Pros: The lawn club and the aft bar, both on the top deck - beautiful areas to relax and just chill out.
Cons: None!
Recommended: Yes
Didn't see any of the shows or participate in any of the onboard activities other than Captain's Club cocktail party (very nice), so I didn't want to comment on those areas, but this form required it.
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April, 2016
April
Pros:
Cons:
Recommended: Yes
Christina was a joy to work with. This was our first time cruising and I don't know if it could have gone any smoother even in spite of last minute changes in plans. Would highly recommend her if you are planning a trip by land or sea.
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March 25, 2016, eastern Caribbean sailing
March
Pros: Value and the great service
Cons: nothing major
Recommended: Yes
This is my 40th cruise and 11th with Celebrity. I have sailed on all the Solstice class and there is a consistency of product and service with minor differences. Good mix of passengers from the USA, Canada and Europe. The only negative on all Celebrity ships: no laundry rooms provided for passenger use. To me this is a real negative on cruises more than 7 days. We did received as a perk two free bags of laundry, however, since we are "Elite" members. Chose 5 nights of specialty restaurants during a 10 day cruise. Food is really great, although I do think the menus in Murano and Tuscan Grill need to be updated. Nice crew. The level of service is comparable to a Princess cruise or visa versa. I have taken and continue to sail the Princess product too.
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Celebrity Equinox
March
Pros: The service and food was exceptional.
Cons: The entertainment was substandard and there were not many alternatives.
Recommended: Yes
Everything was great except the entertainment.
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Celebrity Equinox
March
Pros: Great Service--cabins, in Blu and at bars, Nice Ship, Best Cruise Director
Cons: Disappointed in lack of the port of Dominica; Unhappy with dinner menu in Blu
Recommended: Yes
Service was excellent! Skipping the port of Dominica was a huge disappointment! The printed material (Daily Newsletter) for St. Marteen even advised to "Not Wear Jewelry" when leaving the ship. Why would anyone feel safe being off after dark? That night, we did have the Deck Party, with huge throngs of passengers (all on the ship). There was also a strike, and even going to the French side of the island was questionable. Main Dining Room had some better dinner menu options than were being offered in Blu. Upon request (with a little reluctance), we were able to get a few of the options from Main Dining (which were excellent)!
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Celebrity Equinox Eastern Caribbean Cruise
February
Pros:
Cons:
Recommended: Yes
Thanks for your help with planning this wonderful vacation and for the thoughtful gift from Cruises International awaiting us on board.
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Best cruise ever!
January
Pros: Food, drinks, service ship
Cons: limited dancing opportunities a little earlier in evening
Recommended: Yes
This was a wonderful 10 day cruise. Service was outstanding. Ship was immaculate. Food was great.
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An excellent experience
January
Pros: Attentive and friendly crew
Cons: Main dining room food selections have gone slightly down hill.
Recommended: Yes
Celebrity remains our favorite cruise line. The bottom line is that we booked another cruise while on board. The entertainment (for a cruise ship) was outstanding with one exception. The cruise director (Alejandro) was entertainment in and of himself. The captain made his presence and care for his passengers known. We were disappointed that the fish selection, on one night's menu, was pollack. That's the stuff of which frozen fish sticks are made.
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9 day cruise in Carrib
January
Pros: Great service,excellent food and very clean
Cons: Usual itenerary of stops
Recommended: Yes
Very nice trip overall. Enjoyed attention to detail in food and service.
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Mostly a hit, but food was a miss
January
Pros: Cruise Director, Friendliness of Staff, Stateroom, Ship Layout
Cons: Inconsistent Food Service and Food Quality
Recommended: Yes
This is our third cruise, first with Celebrity - previously sailed with Princess and Carnival. On the plus side...We loved the layout of the ship, in particular how the public areas (pool, central atrium, etc.) drew people together. Our cruise director was hilarious, tasteful, and seemingly everywhere. The staff were all very professional. The entertainment was very good, especially the guest performers. I personally loved that the Celebrity Equinox has live bands everywhere (including backing up their guest performers), and doesn't resort to using DJs in their club areas. The music director was awesome. We had a veranda stateroom and we loved it. The bathroom layout is exceptional for a such a small space, and we had enough room to store all our clothes and stow our empty suitcases under the bed. The ports were good, and the disembarking/embarking process went very smoothly. The ship's staff seemed very organized throughout the whole experience. On the minus side...We had an initial boarding nightmare (took 2.5 hours) in Port Everglades, but we give Celebrity a little pass on that because the ship was forced to dock in a small loading area, and the dock simply could not handle the volume. Celebrity apologized, but it was a very unpleasant way to begin the trip. The food was the most disappointing part of the trip. We made the mistake of choosing anytime dining and making a 6:30 reservation for the whole trip. That meant we were constantly moved around for the first half of the trip, and the service was not great. One night, we waited over an hour for our main course to come after we had already eaten our appetizers. We sat down at 6:30 and rushed out at 8:45 to get to the show. To the ship's credit, the restaurant manager we spoke with tried his best to follow up with us and provide a better environment. We eventually settled in one section for the last four nights, and the service was better. But the food quality was inconsistent, several pastas overcooked, and several main dishes were bland. We liked the food and the service better on both our other cruises.
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Celebrity Equinox
December
Pros: Modern ship with great facilities. Excellent dining and entertainment on board.Very friendly crew,great service throughout.Embarking and disembarking efficiently organized.
Cons: Pool area usually very crowded on days at sea.
Recommended: Yes
Overall would recommend a cruise on this ship.
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Porto Limon, Costa Maya, Costa Rica, Panama, Grand Cayman, Cozumel, Carteghena
December
Pros: excellent itinerary, OUTSTANDING excursions with great guides
Cons: service slow in dining room - food good, service slow
Recommended: Yes
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Equinox December 2015
December
Pros: The staff, ports, and entertainment.
Cons: Food and no perks (gratuities, beverage package deals, etc.)
Recommended: Yes
The food was a little off compared to other cruises we've taken, but since we are not "foodies," it was not a big deal for us. The quality of entertainment was top notch compared to our previous cruises. The staff on other Celebrity ships have always been good, but they exceeded our expectations on this one.
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Great Trip and good times.
September
Pros: Excellent crew, staff,food and
Cons: Beverage packages need further explanation and description.
Recommended: Yes
Unfortunately Most excursions involved a lot of time sitting on a bus. We understand that the ports are of necessity where deeper waters are and we didn't experience on the river cruises we've taken and really prefer by comparison.
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7 NIGHT GREECE & TURKEY CRUISE
July
Pros: Great historic sites and beautiful islands
Cons: Spent too much time in transit within Istanbul due to heavy traffic.
Recommended: Yes
The day time and night time excursions schedule should be better coordinated. Due to heavy traffic within Istanbul, we almost missed the pick up time for night time excursion.
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Celebrity Equinox 7 day cruise overview
June
Pros: Outstanding cruiseship with many benefits and services
Cons: Excursions too rushed with very little time for shopping or sightseeing
Recommended: Yes
I felt that the vessel had exceptional facilities, provided many benefits and activities, and was well organized. In fact if I were taking the same cruise again I would probably spend more time on the ship and less time on excursions. The staff was particularly friendly and helpful. I feel very positive about using Celebrity Cruises again if I decide to go on a similar trip in the future.
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Outstanding Cruise
April
Pros: Fabulous food, excellent service, top notch entertainment, great Celebrity crew, friendly g
Cons: The only con which I was asked to meet with thye Security Mgr. was drill was very disorganized. Passengers were talking during the instructions, eating food, not paying attention. In a real emergency, this could have been a major problem.
Recommended: Yes
In 20 years of cruising, this was a best overall experience. The Equinox was outstanding, and I would higly recommend it to family, friends and acquaintances.
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Transatlantic cruise
April
Pros: Days at sea (7). Plenty to do on the ship
Cons:
Recommended: Yes
Entertainment, food and off shore excursions were great
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Great Ship and itinerary
April
Pros: Suite services to include Michaels and Luminae were fantastic.
Cons: Suite passengers should not have to use coupons. Need unlimited Laundry not coupons.
Recommended: Yes
We had a great time and the suite services were above and beyond, except for the coupons. Highly recommend the suite life on this ship.
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Southern Caribbean & Panama Canal
April
Pros: Food, staff and martini bar - beautiful blue ocean
Cons: Ocean rough often - Some Excursions rough roads or boring - Some good.
Recommended: Yes
Costa Rica Excursion was great - driver as well as guide. Cozumel is beautiful. Shows medium to good.
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Cruise #14
April
Pros: Nice sized inside stateroom and great entertainment
Cons: Price and quality of specialty restaurant Tuscan Grille
Recommended: Yes
We have asked Celebrity for a refund of the $90 we paid for our meal at the Tuscan Grille as it was mediocre at best. We feel the extra charges for the specialty restaurants in general are getting to be a bit much. Also there was a big percentage of foreigners on this cruise and the meals in the main dining room seemed to be geared more for them.
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11 Night Caribbean Cruise
March
Pros: Good weather and a very nice ship.
Cons: The Emergency Lifeboat Drill missed the "emergency" portion.
Recommended: Yes
Celebrity Cruises need to focus on their attention to detail, especially when dealing with the Lifeboat drill. My rating for that activity = C-. Visiting Puerto Limon, Costa Rica on a Sunday morning is not a very good idea. The whole town is asleep. The leaders in Cozumel need to focus on cleaning up the sea weed off the beaches, as they were no where close to what the brochures indicated. Cartagena, Colombia as usual did not disappoint. Celebrity could have spent 2 days in Cartagena and skipped Puerto Limon entirely. A visit to Panama City was worth it.
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celebrity experience
February
Pros: food cleanliness of the entire shop and entertainment
Cons: very little music bar areas and the discontinuation of male acapella singers not enough 50/60s music that would match the age groups aboard
Recommended: Yes
Overall a great experience .suggestions would be to do a 50/60 cruise
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Celebrity Holiday Cruise/ Equinox
December
Pros: Very good teenage activities with X-Club, keeps them busy.
Cons: Very few
Recommended: Yes
Good staff and excellent attention given, very accommodating. A good cruise for the under 50 crowd.
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Our experience on the Celebrity Equinox
December
Pros: Beautiful Ship and comfortable cabin; food was satisfactory
Cons: Lots of sick people, including us. Terrble "Best of Cartegena " excursion
Recommended: Yes
See above. In addition, the Oceanview Cafe' was always closing food stations before the allotted time for each meal was over.Many everyday items, such as cottage cheese, cream cheese, tomato juice etc. were unavailable or kept out of sight. Beverages were not brought to our table by the wait staff. Very often, they ran out of coffee. Health procedures failed due to the preponderance of illness on the ship.
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Our on board experience
December
Pros: Shows were great all the time real professional.The crew was always friendly and helpfull all the time
Cons: Buffet was okay but it had an indian type of cooking Which I did not favor. The dining room great food made just the way you like it and the waiters were great
Recommended: Yes
All in all cruise was great tours great and ship was well organized
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The best cruise ever
October
Pros: Service, food, entertainment, beauty of this ship
Cons: None
Recommended: Yes
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Spanish Serenade
October
Pros: Beautiful ship. Great entertainment. Food fair to good. Great ports. Competent staff.
Cons: Disappointed with the speciality restaurants. The Harvest Silk Chinese was the worst.
Recommended: Yes
HAD A VERY NICE TIME. WOULD DO THIS OR A SIMILAR CRUISE ON THIS SHIP OR ANOTHER SOLISTICE CLASS IN THE FUTURE.
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12 Day Med ruise
September
Pros:
Cons:
Recommended: Yes
Excellent!
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Mediterranean Escape
June
Pros: The whole Celebrity experience. They do everything the right way.
Cons: The ten days went too fast.
Recommended: Yes
We, wife, myself, and two grandsons, took the Greek and Italy cruise on the Celebrity Equinox in June, 2014. Our trip began with a 3 day pre-cruise stay in Istanbul, our embarkation port. The pre-cruise included three nights at the Senatus Hotel plus a one-day tour of the city. There was plenty of extra time to learn about and enjoy the mystique of Istanbul. The Senatus was located within walking distance of many attractons including the Grand Bazaar and the Blue Mosque. We recommend looking no further than the restaurant at the Senatus as it was the best we found. The cruise stops included Mykonos, Athens, Malta, Sicily, and Sorrento each of which had its own individual highlights. The excursions we took gave us a good taste of each of the stops on the cruise. Celebrity offers great service, wonderful dining, terrific entertainment, and the cabin accommodations were superb as well as more spcacious than we experienced on previous cruises. This was a special trip for us and Celebrity certainly enhanced our travel experience.
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Our wonderful European adventure
June
Pros: Everything!
Cons: None except the crowds but that was the time of the year
Recommended: Yes
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Most recent cruise - Celebrity Equinox
May
Pros: Ship itself
Cons: Nightly shows were below par
Recommended: No
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Best Ever! Great Trip!!
May
Pros: Announcements were kept to a minimum. Quite simply, you get what you pay for. It's been 16 years since we have been on a cruise, and much has been done to improve.
Cons: Can't really think of any!
Recommended: No
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13 night repositioning - FL to Magala
April
Pros: Entertainment and activities, condition of ship, crew performance
Cons: Formal dining waiter performance, poor variety at night buffet
Recommended: No
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Equinox review
April
Pros: Cleanliness, destinations, friendly staff
Cons: na
Recommended: Yes
We traveled on our first 10 day cruise to St. Thomas, St. Kitts, Barbados, Dominica and St. Marteen. Had a wonderful time on all the excursions they offered. Friendly staff and very clean. I would recommend a 10 day trip anytime.
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Extremely satisfied customer
March
Pros:
Cons:
Recommended: Yes
The Celebrity Equinox is a beautiful ship offering lots of amenities. We especially enjoyed the solarium area. It was very relaxing and peaceful. We also enjoyed the grass area as it too was peaceful. The evening shows were exceptional! The staff were very friendly and accommodating.
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Read the fine print
March
Pros: nice ship and good staff
Cons: real rocky in 8 foot sea
Recommended: No
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Great Cruise
April
Pros: Modern ship, well maintained.
Cons: None
Recommended: No
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