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Pride of America

Norwegian Cruise Line®

Ship Reviews

Overall Rating

Based on 95 reviews

Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.

Great way to visit three islands

December

Pros: Friendly staff

Cons: Average food on board

Recommended: Yes

We loved that we were in port every day and could see the highlights of Maui, the big island, and Kauai. We spent a few days before the cruise exploring Oahu so we got a great overall Hawaii experience!

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Ports

November

Pros: Islands

Cons: Ports

Recommended: Yes

The ports were to industrial , couldn’t walk around to visit the islands, had to take a tour bus every where very costly

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Pride of America experience

October

Pros: Embarking and disembarking were excellent, quick and efficient.

Cons: Very poor service in dining room at Skyline and Liberty at scheduled/reserved dinner times

Recommended: No

Every night we had scheduled dinners the service was very slow. Each night it took at least 2 hours or more to get the food including dessert to us. The last night it was so slow we walked out because we were tired of waiting close to 3 hours to get our completed meal. We would even try to help the servers to get drink and meal orders in order person so they could remember which food would go to who. The last meal we were seated at 5:30 and had not recieved our dessert when we walked out at 8 PM. We were hoping to make other entertainment. The ice cream in the Aloha dining room was ice milk.

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Old Ship

September

Pros: Nice cruise mates and crew were pleasant

Cons: Small rooms and broom-closet sized showers. Also, not very lively. Seemed everybody went to bed by 10pm. Older crowd. Food was not very good but was plentiful.

Recommended: No

We had a great time seeing the islands and going on all the excursions. But time on the ship was pretty boring. There is no casino and the shows weren't that interesting. There is little shopping on board and hardly any variety like the big ships. The crew were pleasant but not overly so. We're use to crew that are constantly smiling, and treating us like friends/family - not so here but they weren't unpleasant just more standoffish. Also - the drinks seemed to be watered down and not fresh. We noticed a lot of premade/ready to serve drinks instead of freshly made.

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Great experience

August

Pros: Staff. Food. Environment

Cons:

Recommended: Yes

The ship was very well run and clean. The staff members were very friendly, polite and eager to please.

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Great experience

August

Pros: Staff. Food. Environment

Cons:

Recommended: Yes

The ship was very well run and clean. The staff members were very friendly, polite and eager to please.

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Hawaiian Cruise Experience

July

Pros: Being Pampered

Cons:

Recommended: Yes

Best service & friendliness goes to Cagney’s restaurant. There we encounter a friendly & attentive waitress by the name of Merce & her manager John. Merce went out of her way to make our dining experience memorable. Constantly refilling our coffee, very personable. She made sure to greet us by using our names. It was certainly an amazing experience having her. Although we tried the other restaurants, you cannot compare the outstanding service at Cagneys. She’s really an asset to NCL Two other people I must mention was Cándido & Mauricio. These two guys took care of our suite. Room spotless, fresh towels daily plus making sure coffees, water & ice was always there. Friendly & always with a smile. Matthew Satterfield Shore Ex. Manager was friendly and patient providing us with other great trips since two of our trips were cancelled. Maria Angelica Vasquez ( service desk)was friendly & professional & clarified items that was listed on our suite statement.

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Pride of America  |  Cruises

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