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Ship Reviews
Overall Rating 
Based on 68 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
Trip
September
Pros: Smaller ship. Good food Entertainment was mostly good
Cons: Tubs to crawl into to shower. Bathrooms could use upgrade excursions were spendy
Recommended: Yes
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Wonderful Experience
September
Pros: Great staff and service. Quality meals. Lots to do while on board.
Cons: Can't think of any.
Recommended: Yes
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Trip
September
Pros: Smaller ship. Good food Entertainment was mostly good
Cons: Tubs to crawl into to shower. Bathrooms could use upgrade excursions were spendy
Recommended: Yes
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Holland America and the WOW factor
January
Pros: Hands down every time, it's the Staff.
Cons: The staterooms could use more storage. The Lido Market food is not always hot as I would like
Recommended: No
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Zuiderdam 15 day southern caribbean cruise 11/9/24-11/23/24
November
Pros: we had 6 sea days which was wonderful and relaxing. plenty of activities onboard if you wanted to be busy.
Cons: Docking sites. Too much walking to get into the various towns. Much better conditions in other cruises.
Recommended: Yes
Totally enjoyable trip; Captain provided up-to-date information everyday about where we were cruising; what we could expect regarding weather and sea conditions; what time we would arrive at our next port and where we would be docking. For first time cruisers this was just what they needed to hear. Ship was in good condition. Food served in the Lido was excellent; plenty of varieties everyday. Tour I took in Bermuda could be better. English Tea we attended was outstanding but the rest of the tour we could have done without. 3 hours was too long for what they offered. Library on board was well stocked with various reading matter. No need to carry heavy books anymore. All in all, A1 trip.
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Fabulous Trip
September
Pros: ship size, general passenger age, excellent food and staff
Cons: Had to use tenders to go ashore on 2 ports.
Recommended: Yes
We had a great time.
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Cruising thru Canada
September
Pros: Beautiful ports, nice scenery, some fall foliage, friendly and helpful staff
Cons: None that I can think of
Recommended: Yes
We were in Quebec at the perfect time for fall foliage, but about 2 weeks too early on PEI and Nova Scotia. The staff on the Zuiderdam are very helpful and so very friendly.
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Canada and New England
September
Pros: Staff - every person was positive, friendly, helpful. They would go out of their way to help. Also, the food was incredible.
Cons: Took 2-3 days before the computer glitch was fixed. Tom's key card kept failing and the shore excursions only showed one ticket per event even though we booked two tickets many months previoususing multiple trips to customer service. The morning the toilet overflowed was not fun either.
Recommended: Yes
All in all, a good trip but not a great one. The ship was kept way too cold, many people complained about it, yet the problem was never remedied. I feel it might have contributed to me coming down with Covid.
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Marvelous vacation cruise
September
Pros: Great service, food and drink. Enjoyed each location visited.
Cons: Excursion trip to Peggy’s Cove was way too short.
Recommended: Yes
Strongly recommend extended stay in Quebec if you can
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Holland does a great job. Need a different port
June
Pros: Service, Service, Service!
Cons: Water leaks, stained carpet and mildew smells
Recommended: Yes
Holland does a great job making you feel special. Dining Hall food could have been better. Amsterdam port was shoddy. Our luggage got soaked from rain due to the suitcases sitting out in the open without any cover. My suit coat was soaked inside my suitcase. We had to stand outside waiting for our taxis and the traffic for pickup was terrible. I dont recommend this port.
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Holland America brought their A game
January
Pros: Officers and Staff, The Entertainment and Guest Speakers make this cruise an enjoyable experience.
Cons: Food in the Lido Market could be hotter. More storage in the stateroom
Recommended: No
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2024 World cruise/Holland America Zuiderdam
March
Pros: The crew are the BEST in the industry. They work hard to remember you and your preferences, your name and to make the voyage as special as they can. The ship was not full which made it even easier to find your own space and enjoy the activities or spend quiet time.
Cons: Menus are substantial but food is not consistently hot or cooked as you prefer. Live entertainment (from off the ship) is four nights a week plus the singers/dancers on the main stage = five nights a week - then a movie and it may be dark one night or a cultural show. Entertainment was good to very good (there is also the Rolling Stone Lounge, the Billboard/piano players, Explorers Lounge and Ocean Bar trio). This ship was not built for a world cruise so closet space is limited. When you ask, they provide portable drawers and clothing racks.
Recommended: No
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1st time sailing with Holland America
October
Pros: The Itinerary, scheduled activities and the Staff
Cons: Food in the Lido Market could be hotter.
Recommended: No
When you cruise this many days, you get to know the staff well. This is where Holland America shines. All the ships staff, starting with the Dining Staff that met us the first evening and remembered and greeted us each day by name, to the beverage staff who smiled and knew our favorite beverages, to all the Friendly Guest Service staff who also remembered our names, room number and ready for whatever question or request that was thrown at them. Last by not least our cabin stewards, maybe I'm biased but ours were the best. We enjoyed the choices of food in the Main Dining Room and the Lido Market. In the Main Dining Room, you can choose to have fixed dining or open dining. We preferred to do open dining and share tables with others doing the same. The specialty dining includes the Canaletto and Pinnacle. Going back to the question on what do you do on Sea Days? Every day you have a full list of activities to choose from. Port talks, Pickleball, various exercise classes, Guest Presenters from the Grand Voyage Lecture Series, Bridge Lessons, Creative Writing Class, Art and Crafts, How to Paint with Watercolor and Trivia, to name a few. Add that with meeting with new friends to play games/cards/chess or puzzles in the Crow's Nest. At night, you can choose nightly entertainment on the World Stage, Dueling Piano players singing to your requests at the Billboard, and listening to a band at the Rolling Stones Lounge or The Ocean Bar. The Itinerary/ports were simply amazing and some more than others. Each place had something different to offer and it was all part of the experience. The excursions or tours were well organized and offered exciting adventures. Most ports included a shuttle service. Guest services and those behind the scenes made sure that we had all the proper documentation to visit these countries, kept us organized for Face-to-Face Immigrations, etc. Captain Friso would do an announcement at noon, starting each one with "Good Afternoon, It's Me", briefing us for each port, potential problems or concerns, telling us of the reasons behind canceled ports. You could tell that he and Holland America did not take these things lightly and that the safety of the passengers came 1st. This is the smallest ship we have sailed on but a perfect size for this voyage. It is an older ship in the fleet but well cared for. A beautiful, classy ship. On port days, the banner hanging from the promenade railing in big bold letters said WELCOME HOME. And that sums up how we felt, we were home.
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Fall trip
October
Pros: The staff did an excellent job
Cons: Due to size of ship it doesn’t have as many restaurants as larger ships
Recommended: Yes
Our porters treated us like royalty. The servers were very friendly and helpful.
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Holland America Mariners
September
Pros: Great food, great entertainment, good service, good selection of ports
Cons: none
Recommended: Yes
Have traveled with Holland America several times, always well satisfied with this Cruise Line. Needed additional help on the last day and received that help immediately - fell needed help getting up, needed a wheelchair which was obtained immediately.
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Nice Cruise
September
Pros: Lido food was awesome. Entertainment was fantastic. Piano bar and main theater!
Cons: need more choices at dinner for food. staff to speak better english.need newer ships.
Recommended: Yes
Really loved the entertainment. Piano bar and main theater. Staff was good. Need newer ships.
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Canada-New England tour
September
Pros: Food, excellent service, beautiful ship and scenery
Cons: Excursions were long bus.rides.
Recommended: Yes
Extra night in Quebec City was the best part of the trip. The hotel was exceptional. Acadia National park tour was too long, would have enjoyed more time in Bar Harbor. Bay of Fundy trip was also much too long and food was less than adequate,disappointing at best.
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5th cruise is the best
September
Pros: Food, customer service
Cons: Not enough activities on the "at sea" day.
Recommended: Yes
We like the mid-size ship. Overall, Holland America is our preferred cruise choice.
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50th anniversary celebration
May
Pros: Great table steward. Dining room food was excellent. Staff amazingly friendly, helpful and happy
Cons: Lido good same every day will few changes. entertainment lacked variety.
Recommended: No
Cantara and the dance troop were excellent entertainment. Other than that, if you did not visit a bar in the evening, there was no entertainment. The afternoon movies were a great distraction however, they were shown in a room that had too many obstructions. There weren’t very many seats that were on obstructed. So we stopped going to the movies. the lectures were excellent a lot of great information and a very good speaker.
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Extraordinary
September
Pros: Everything about the ship was excellent
Cons: None
Recommended: Yes
The Activities Director, Kimberly was amazing in her presentations! All of our ports and shore excursions were wonderful. Don’t ever miss the Tracy Arm Inlet excursion! Was our highlight as well as having sunshine everyday! Glacier Bay was special as we experienced Sawyer Glacier which few ever get to see. Even first time for our captain. They extend a few permits after the first of September.
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Alaska
August
Pros: All the workers were top notch.
Cons:
Recommended: Yes
My first cruise & it was very enjoyable!!! All the workers were very friendly & greeted you as we passed one another. Clean ship & was kept clean.
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Excellent experience
July
Pros: Spotless ship, very friendly and helpful staff
Cons:
Recommended: Yes
Cabin with veranda deck view made for a wonderful 1st cruise experience
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Denali, Klondike, land tour with inner passage cruise
July
Pros: The cruise portion was well executed, all staff extremely friendly and accommodating
Cons: Lodging at Dawson City was not in hotel with dining. Requied a 6 block walk to hotel with dining to be able to use meal vouchers. Klondike Spirit non operational due to high water
Recommended: Yes
Felt that our land tour guide/coordinator could have made more of an effort to determine the needs and expectations of the various members of our group. .The Klondike Spirit cruise was touted as part of the tour but hadn't been launched for the season due to high water. While this is beyond anyone's control it should have been explained along with how to navigate Dawson City and arrange walking tours and other activities. Similar experience with Gerties and the touted Can-Can show. Gerties was closed the Monday and Tuesday we were there. We did arrange a guided tour through the city's information center that was very good. I would have thought that the Denali Wildlife excursion would have included the Park Visitor Center. A transportation shuttle was available but was not well explained. Our driver from Dawson City to Skagway "Jimmy" was great, very knowledgeable and informative.
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February holiday
February
Pros: Decent vegan food, great embarkation and disembarkation, quiet atmosphere, older crowd of people
Cons: Poor library, some Navigator app functions do not work
Recommended: Yes
Have never met a more friendly crew as those on this ship, always smiling even though they work exceptionally hard to make life good for all the passengers. An older crowd seems to enjoy hanging out on the ship. Not for passengers who like a noisy, busy, busy vacation. Would definitely sail with Holland America again.
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Holland Amercia
February
Pros: Wonderful staff...friendly, helpful,hard working
Cons: Not enough activities.
Recommended: Yes
Very clean, easy on and departure. Loved the dance shows, the Lincoln Center performers, and the comedians.
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Panama Canal and Caribbean ports
November
Pros: Wonderful lectures accompanied by slide shows by Lance, activities director. The crew was extremely attentive. Food was wonderful!!!!
Cons: None
Recommended: Yes
The crew members were very attentive and happy to help you. The captain was often seen walking around, interacting with the guests and crew. One waiter even mentioned that Captain Wourter was the best captain he had worked under. Entertainment was great. Food was great. I think I would do it again! I could hardly believe how difficult it was to get the canal built!! I rally is a wonder of the world!!!
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Trip Review
September
Pros: Professional, friendly and helpful staff and crew. Very clean.. Food good not exceptional.
Cons: Activities and main stage shows not as professional as expected.
Recommended: Yes
Overall a good trip.
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HAL Voyage of the Vikings on Zuiderdam
July
Pros: The CREW and the ITINERARY.
Cons: BB King Blues too loud with staterooms nearby/above/below hearing them -
Recommended: No
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17 Day Voyage of the Vikings, Rotterdam to Boston
July
Pros: Fabulous itinerary, excellent shore excursion team, welcoming staff
Cons: No self-serve laundry, very limited passenger diversity
Recommended: Yes
The ship is lovely, the staff friendly and helpful, and the itinerary magnificent. But the overwhelming majority of passengers were old, affluent, white people. My husband and I fit this demographic and we would consider taking another cruise with Holland America. However, we would pick a more family focused cruise line if our trip included our children and grandchildren.
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Baltic Sea
June
Pros: Excellent service and staff, food, entertainment
Cons: Bathroom needs a night light
Recommended: Yes
I recommend this cruise for everyone of all ages.
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Baltic adventure
April
Pros: Staff, ship, ports, overlands
Cons:
Recommended: Yes
We certainly like this ship, staff are great, food is good, entertainment is also great....no negatives from us
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Holland America Cruise Vacation
March
Pros: Promenade deck to walk and sit to enjoy the ocean.
Cons: No organized bridge games. Same Oprah book as a year ago. Test kitchen same recipes as a year ago.
Recommended: No
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Fabulous trip!
February
Pros: Itinerary was excellent, took some good tours, especially Cartagena old town "less shopping" tour. Also had an excellent experience with a wildlife boat tour in Panama. Our guide (I believe Juan) was so passionate and wanted to share his knowledge so much, that it became a really phenomenal experience. The walking tour in Costa Rica was also very good. I liked the on-board activities like the various trivia (the asst. cruise director did a good job). Also, the BB King group was very, very good and did a great job of getting people up to dance. Only suggestion is to expand their playlist a bit. The more educational talks given by the crew were also interesting. More of those would be good.
Cons: Only real complaint I had was of the "excursion director" (not certain of his real title). His performance on stage was good, but his individual interactions with guests was, at times, not good. I already wrote about specifics on my on ship comment card.
Recommended: Yes
See above!
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Great service..fun staff..lots of room
February
Pros:
Cons: Cold in mainstage and test kitchen; local port info presentation could be better
Recommended: No
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Cruise of the Panama Canal
February
Pros: Great sevice all during the cruise
Cons: Adventure Tour in Costa Rica was uncomfortable and not worthwhile
Recommended: Yes
Some of the adventure tours were not up to what was described for the adventure but the guides had energy and did their best.
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one of the best!!
February
Pros: food, cabin, service, tours
Cons: none
Recommended: Yes
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Wonderful trip
October
Pros: Very friendly
Cons: None
Recommended: Yes
Enjoyed every port and all times on ship. Top notch!!
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10 Day cruise on the Baltic Sea
July
Pros: Wonderful Attentive Staff! Love the Balcony on the Neptune Suite! Good selection of Entertainment during our Cruise. Great options for dining!
Cons: Felt a bit rushed at some of the ports.
Recommended: Yes
Overall, this was a amazing Cruise! So many wonderful moments and memories!
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Panama canal cruise on ms Zuiderdam
December
Pros: Recent renovation
Cons: Doesn't have the midship Asian restaurant that the more recent bigger HAL ships have
Recommended: Yes
Although the ship is about 20 years old it received recently a renovation and the cabins (at least my Verandah storeroom) have recent flat screen TV's with wireless connectivity. Also the crows nest (upper most deck near the bow) has several large touch screen tables that display interactive information about the cruise ports.
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Everything was perfect
December
Pros: Food room limited passengers few children great musical shows on time leaving and in every port. Dry cleaning great. People were caring and friendly
Cons: Everything was perfect. Beautiful ship and amenities
Recommended: Yes
Excursions were great. Food excellent. In lido deck and dining room. Off shore meals good. A few more variations of fish and more vegan meals would help But I wouldn't change much December 2017
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Everything was perfect
December
Pros: Food room limited passengers few children great musical shows on time leaving and in every port. Dry cleaning great. People were caring and friendly
Cons: Everything was perfect. Beautiful ship and amenities
Recommended: Yes
Excursions were great. Food excellent. In lido deck and dining room. Off shore meals good. A few more variations of fish and more vegan meals would help But I wouldn't change much December 2017
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A Great Trip
October
Pros: Food was superb as was the staff and service. Since we went through Immigration in Bal Harbor, getting off in Ft Lauderdale was a breeze.
Cons: Ship was very cold. Went to dry dock after we arrived so perhaps there was a problem.
Recommended: Yes
Perfect trip when you can get off the ship and be home shortly thereafter. Limited daytime activities as very few sea days... fine with me...
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colorcruise
September
Pros: good service, everywhere on the ship
Cons: don,t have any, love this company!
Recommended: Yes
ports of call on this tour are just super. the sailaway fromNewYork at night, oh my!! going down the Cabot trail in NovaScotia, the scenery, wow! and Boston, just super. every stop on this cruise was a winner and all the brew pubs, good times.
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Great Cruise!
April
Pros: Excellent service; respectful and efficient staff; great food!
Cons: Pools on the ship were too cold
Recommended: Yes
Highly recommended!
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Exceeded expectations... mostly
March
Pros: Holland America?? TYVM. Staff was even better than other cruises !!! Awesome service and dining. Loved the dining. Service was exceptional. One show was full audience standing ovation, The Island Magic Steel Band
Cons: Unsafe cabin hallway sub-floors needed repair on several decks.
Recommended: Yes
Excellent cabin stewards (Sugi). Chefs and Dining staff (Widy, Daru, Mario) above expectations! The Asst Dining Room Manager was an excellent leader by example, ever present and always smiling. Only disappointment was the sub floor "divots" in the cabin hallways. Our Panama Canal Cruise was a fabulous experience and loved all the excursions! But it was the continued service that I appreciated most. Thank You Very Much Holland America for returning my phone by express mail when I left it in my stateroom as we exited the ship. Now that is exceptional service!!! The show: Island Magic Steel Drum Band got thunderous applause and total audience standing ovations at both appearances. You have got to see their Beethoven and Beyond collection!
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Exceeded expectations... mostly
March
Pros: Holland America?? TYVM. Staff was even better than other cruises !!! Awesome service and dining. Loved the dining. Service was exceptional. One show was full audience standing ovation, The Island Magic Steel Band
Cons: Unsafe cabin hallway sub-floors needed repair on several decks.
Recommended: Yes
Excellent cabin stewards (Sugi). Chefs and Dining staff (Widy, Daru, Mario) above expectations! The Asst Dining Room Manager was an excellent leader by example, ever present and always smiling. Only disappointment was the sub floor "divots" in the cabin hallways. Our Panama Canal Cruise was a fabulous experience and loved all the excursions! But it was the continued service that I appreciated most. Thank You Very Much Holland America for returning my phone by express mail when I left it in my stateroom as we exited the ship. Now that is exceptional service!!! The show: Island Magic Steel Drum Band got thunderous applause and total audience standing ovations at both appearances. You have got to see their Beethoven and Beyond collection!
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Relaxing experience.
February
Pros: Food and service were excellent
Cons: Could have had more and better night shows
Recommended: Yes
Best staff I have ever encountered... Friendly and efficient. Beds were cozy... Staterooms were ample. If looking for a relaxing cruise, I would highly recommend this one. If you're a party animal, it's not for you.
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About What I Expected
December
Pros: Good Service
Cons: Entertainment lacking, movie theater too small to accommodate so many who want to go
Recommended: Yes
Fair
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Sailing on top of the earth
August
Pros: Great itinerary, nice pace with sea days and excellent geological and cultural lectures of countries visited
Cons: Ship air is very dry. During storm at sea - we experienced flooding on the verandah and very wet carpeting.
Recommended: Yes
Tremendous Value!
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Copenhagen trip
August
Pros: Great suite, wonderful staff
Cons:
Recommended: Yes
Third trip with Holland. Very satisfied.
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24 Day Cruise
May
Pros: Staff was excellent, number of stops provided a lot of variety, ship was always clean, dining options were good
Cons: Very poor and expensive wifi, daily hotel service charge over and above what you have already paid, way over priced beverage packages, over priced shore excursions through Holland America with absolutely no assistance when other options are available
Recommended: Yes
We very much enjoyed our twenty-four day cruise stopping at so many places that we have always wanted to see. Our biggest frustration was there was so much to see and so little time to see and do everything that we wanted to see and do. Holland America should consider including wifi as it is becoming a necessity rather than a luxury.
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Baltic Cruise
May
Pros:
Cons:
Recommended: Yes
The cruise ship is catered for adults.
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10 day trip to the Panama Canal
April
Pros: Excellent food and service level
Cons: Old leather chair in room- verandah deck floor and windows dirty
Recommended: Yes
Cabin stewards could not have been more helpful and pleasant. Food in their dining room and restaurants was excellent. However, in the Lido restaurant a station for less exotic and lower sodium food would be welcome. The make your own salad station was great!
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11 Day Southern Caribbean & Panama Canal Cruise
April
Pros: Great staff and experience
Cons:
Recommended: Yes
Ship had a couple of medical emergencies on board which they handled great, including a Coast Guard helicopter medical evac off Cuba on last day
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Panama Canal Cruise
March
Pros: The staff treated us like kings and queens.
Cons: The food was good but not delicious. About what you'd expect when serving so many people at one time.
Recommended: Yes
Overall, we had a fantastic time. The destinations were good and the sea days were fun too. The staff went over and above to make it a trip of a lifetime.
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Panama Canal
March
Pros:
Cons:
Recommended: Yes
Had a wonderful time. Entertainment and Food was great.
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Panama Canal Cruise
January
Pros:
Cons: Ship changed time at 3:00 in the afternoon
Recommended: Yes
Great cruise--staff very efficient and friendly. Food was excellent with a good variety.
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Cruise Experience
January
Pros: Food, Staff, Room
Cons: Entertainment, Activities
Recommended: Yes
Have cruised with Holland America many times over the years. On this ship found the entertainment and activities to be very lacking compared to other cruises.
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Panama Canal
December
Pros: HAL, especially at the Nepturn Suite level, provides excellent accomodations,service and great food,
Cons: None
Recommended: Yes
Best of Bonaire tour was disappointing-not much to see. The salt ponds were the only interesting feature. Panama Canal tour met all expectations; we were very happy with the bus trip to Miraflores-our guide, Jill, was excellent. Veragua-Eco Tour was more physically demanding than advertised. It's a must see when in Costa Rica, but 4 hours on my feet after two back surgeries was tough.
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Last minute cruise
December
Pros: Good ship, excellent staff, plenty of choice in dining
Cons: Not much choice in cabins
Recommended: Yes
Pleasantly supprised at the quality of the Zuiderdam. Everything about it was comfortable. Plenty of space to relax, lots of varied entertainment, great alternative restaurants and wonderful presentation in all venues.The staff was attentative and most pleasant.
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A Wonderful Ten Day Experience at Sea
November
Pros: Our Pinnacle Suite was superb, the food and service in the dining room and specialty restaurant excellent,and the service from our concierges and room stewards responsive and unobtrusive.
Cons: Having to disembark.
Recommended: Yes
From the time we arrived at the port prior to our embarkation to the time we completed going through Customs, everything was perfect. Holland American thought of everything.
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Zuiderdam cruise
August
Pros: The itinerary was excellent. We enjoyed all the ports. The public rooms and elevators and promenade decks were lovely. There were beautiful large bouquets of fresh flowers here and there which added a lot to the ambiance. The dining room was comfortable and attractive and the service was excellent. Our waiter was a charmer and very attentive. We had two excellent shows: a mime/magician who was incredible and very entertaining, and a local singing and dancing troupe from Kotor, Monte Negro, who performed native dances in a great variety of beautiful costumes. One other show we enjoyed was put on by Philippine staff members, doing native singing and dancing in costume.
Cons: We were disappointed in our stateroom. It was very cramped and shabby. Supposedly a cabin for 3 people, it had 2 1/2 closets, two small 2-drawer chests, and in the evening when the beds were made up, one could not get out to the balcony without stepping on the pullout sofa, which we did not do. There was no room for the extra chair or sofa table, nor for my rollator walker, which I put in the bathtub, until I found out I could call and have it taken away overnight and delivered back in the morning. The door to the balcony was very heavy to open and couldn't be kept open the way sliding doors would have been. We had to make do with a folding chair for the dressing table. Other cons were: the food was not as good as I have had on Celebrity ships and even Norwegian line ships. The breads, hors d'ouevres and desserts were the best food items. It was difficult to orient oneself on the ship. There was very poor signage, indicating forward and aft, port and starboard. The day we left the ship we wanderered all over trying to find which way to get off and were afraid of missing our airport bus.
Recommended: Yes
I feel that on the whole the cruise was a success. We had a good time both on and off the ship, with interesting ports, a pleasant swim at the end of the day and a good dinner, nicely served, with family. We often caught several minutes of classical music in one of the lounges after dinner. My granddaughter enjoyed the Memphis blues night club and some of us tried our luck ( not good) in the casino. We patronized some of the shops on the ship. We also appreciated having a card room. I enjoyed walking around the promenade deck. So many ships nowadays don't have a walk that goes all the way around.
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FAMILY TIES
March
Pros: GOOD WEATHER, FOOD AND ENTERTAINMENT
Cons: NONE
Recommended: Yes
ESPECIALLY ENJOYED THE TRAIN AND BOAT TRIP AND BANANA PLANTATION IN COSTA RICO.
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Out of the cold in February!
February
Pros: Great itinerary- Panama Canal, Costa Rica, etc. If you have limited mobility HAL goes out of the way to assist both on the ship and with land excursionson. Entertainment was very good - both shows and music on board.
Cons: Ship is due for refit in April, some of the maintenance ( paint on the outside, upholstery in the Lido) was let go. Definitely an older crowd ( my wife and I are mid 60's.)
Recommended: Yes
The cabin and service on board was excellent. Food could be better including a better menu in the Pinnacle ( great space and service was over the top). Did not like having to buy water to take off ship at with tropical ports. First time on HAL- they do a good job.
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Tanya's review
January
Pros: Beautiful ship, excellent food, great service
Cons: Forward cabin loud and shakey in rough seas
Recommended: Yes
Loved the whole thing. Thank you for arranging it.
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The Joys of Sailing as a couple in their late 80's
October
Pros: A vey helpful and friendly wait staff; a very efficient medical staff; fantastic room stewards; an extremely talented Cruise Director Dave Shae; a very knowledgeable Bridge Instructor
Cons: Early seating too early at 5:15 p.m.; loveseat in stateroom needs new upholstery
Recommended: Yes
Over the years we have enjoyed our cruises on Holland America Line's ships, as well as this cruise on the MS Zuiderdam. Our favorite was our cruise with our 15-year-old grandson on the Prinsendam from Rome to Amsterdam in June/July of 2007.
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Panama Cruise 2014
March
Pros: Restful cruise plenty of on ship time
Cons: We were discouraged from touring ourselves, much pressure to book ship tours
Recommended: Yes
If there was a problem it was with the hard sale of the cruise tours, they used the scare tactic and lied to the onboard passengers saying there was nothing to do in ports other then their tour. I took offense to these tactics and lies.
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HAL Zuiderdam Panama Canal 12/9/2013
December
Pros: Friendliness and attitude of the staff and very good food & entertainment
Cons: The ship is looking a little tired.
Recommended: No
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15-night Panama Canal Cruise — 02/27/2026 — CALL
14-night Atlantic & Colonial New England With History Channel Cruise — 04/18/2026 — from $939

