Discovery Princess®

Thank you!

August

Pros: Excellent Service

Cons:

Recommended: Yes

Allen took care of our room in A508. His service was exceptional. He was very polite and accommodating when we had special needs. (We are not sure of his last name.) Ryan Asis and Made Suartha in dining went well above what was expected when we had an unanticipated situation arise. Dr. Kok and the medical staff were professional and provided excellent care. We were comforted by their sincere interest and desire to help.

Survey

August

Pros: Excellent staff.

Cons: Luggage not delivered to room until nearly dinner.

Recommended: Yes

Plenty of food, drink, shopping & activities. But not enough time at Victoria BC.

Discovery Princess Beautiful ship

July

Pros: All staff friendly and helpful. As a whole they are trying to constantly improve all that they do. The food was especially good. We enjoyed the Internationalo buffet the best. It had such a variety of foods. The staff was great to, not only there but in the dining rooms too.o

Cons: They had dropped our dining reservation and so they gave us a later time than we desired. Because it was so late, on the last night we went to the international market buffet so we could see some of Victoria

Recommended: Yes

I traveled with my six children and their spouses. We had them open up the gates on all our verandas. We were all right next to each other. So we could go out and view whales if there wasn't fog, or else just go out and chat with each other on sea days. That was especially enjoyable for all of us.

Discovery to Alaska

June

Pros: Excellent staff, great food, comfortable staterooms.

Cons: Not enough time in ports.

Recommended: Yes

I would take another cruise on Discovery Princess. Ship was nice, food was great, crew friendly and helpful.

Great Alaska trip

May

Pros: All the crew friendly and helpful

Cons: Big ship, lots of people!

Recommended: Yes

I felt very comfortable traveling by myself. I preferred sitting by myself at meals and my request was always accommodated

Lovely cruise

April

Pros: Sanctuary! The Staff!

Cons: Guest Services phone help

Recommended: Yes

Two week Hawaiian cruise

March

Pros: Beautiful ship, great friendly staff, good food

Cons: Very expensive excursions, smoky casino, noisy mini suite at night

Recommended: Yes

When at sea, our mini suite was very noisy. Constant thumps, squeaks, rubbing and snaps, so much so that one night my wife thought someone was attempting to get into our cabin.

Discovery Princess

February

Pros: Beautiful ship

Cons: Long wait for dining service. They do not have enough staff to support the waiters. We averaged 2 1/2 hours at the table for dinner. We missed most of the shows because of the time it took to get out of the dinning room.

Recommended: No

I would not recommend this ship for anyone in a wheelchair. You cannot get down the hallways if a cleaning cart is in the way. We had to have our handicap person get out of the wheelchair and fold it up to walk past the carts. The elevator service is also a real challenge with a wheelchair a lot of time, standing, waiting for elevators that had her accommodate the wheelchair. There was no place to dance, except for the Piazza. Acoustics in that area were terrible could not carry on a conversation in the bars near there because of the loud music. This is definitely not the ship for anyone over 65.

Staff on Discovery

February

Pros: All

Cons: None

Recommended: Yes

AMAZING STAFF ALL OF THEM !! ??. Some of our great people Charity Waiter Sri Lanka —Yessenia —Dinning room Hostess Peru —Nurhasan Stateroom Steward Indonesia. BEYOND THE CALL OF DUTY ??. Ferdinand Waiter Philippines THE ONE EVERYONE SHOULD HAVE! Pleasant, happy, on it at ALL TIMES !! ?? Zied waiter Tunisia Another outstanding in his field!! ?? our Host Victor , in Skagway dining room made things happen if anything was not right Victor took care! THANK YOU.

Mexican Riviera

January

Pros: Embarkation and transfer efficiency

Cons: Lack of documentation for Premium Plus ship board upgrade

Recommended: Yes

We were charged $89 for our meal in Sabatinis we thought was included in our package Out cabin steward, Eduard was outstanding, so was Michael in the Crown Grill Bar

25th anniversary trip

January

Pros: Food choices, entertainment choices, everything felt close to our stateroom

Cons: Unsure

Recommended: Yes

We enjoyed every part of our 7 days. Comedians were great. Service was spot on. Food was delicious every meal.

First Cruise

December

Pros: Evening Entertainment was Awesome

Cons: Not enough activity or entertainment earlier in the day when at sea.

Recommended: Yes

Probably our biggest complaint was the smoke smell from the casino. Couldn't you have doors on it. There was entertainment on deck 6 though out the day, but we only went once due to the smoke smell from the casino which only got worse each day. I know we were not the only ones who complained about it. I feel for the performers who were performing at the Crooners on Deck 6 as they has to put up with it. I would like to make a positive comment for our Stateroom Steward Christopher Panelo who did an excellent job and was always pleasant. Also Rifki at the ice cream stand on Deck 16, again very pleasant. And Jeorge & his staff in the Market on Deck 16 Port forward section, Always took care of our needs.

Best cruise ever

November

Pros: Food was great

Cons: Not enough time to visit port cities.

Recommended: Yes

Service people are well trained, and seem to enjoy their job.

Family trip to Alaska

July

Pros: Clean, efficient, fun, everything you would ever want

Cons: none

Recommended: Yes

We took our children and their families with us to celebrate our 50th wedding anniversary, 2 high school graduations and a birthday. Perfect family time with so much to choose from and interest everyone.

New shine and sparkle, but too big

May

Pros: Excellent beds, wide variety of eating locations

Cons: Most impersonal experience I’ve ever had on a Princess ship, too many people

Recommended: No

Due to the use of the medallion system, the passenger has become nothing more than a stateroom number. This was the first time on a Princess ship that I felt like I was nothing more than part of a herd of cattle. It felt like the Discovery Princess was understaffed. Several days we were lucky if our stateroom was cleaned by noon and 2 days it was after 3:00 pm. Turndown service at night was just as inconsistent. It felt like each steward had too many staterooms to care for. In the dining areas you practically had to tackle the wait staff to get tea, water, coffee or orange juice. Food was wonderful and plentiful. The Discovery is beautiful and new, but too big for our taste, and just had a sense of disorganization.

awesome awesome awesome

May

Pros:

Cons:

Recommended: Yes

I would've wanted more time at each port.

Lovely time

March

Pros: It was lovely

Cons: N/a

Recommended: Yes

The Ship is beautiful!

Impressive for new boat, staff and crew have their act together.

January

Pros: Boarding well organized and efficient time til our bags at room quite reasonable.

Cons: Internet Poor, medallion app, I found inconsistent, never was able to order. But others in our party had god success.

Recommended: Yes

Overall I was pleased with the ship crew, staff, entertainment.

Another great princess cruise !

January

Pros: Everything

Cons: Nothing

Recommended: Yes

First class all the way.

Mexican Riviera Cruise

January

Pros: The entire trip form the ship, food, excursions and activities on the ship.

Cons: Really, no bad experiences or cons!

Recommended: Yes

It was an excellent and beautiful cruise, ship and experience We loved our experience from the start to finish!

Beautiful coastal cruise

October

Pros: Wonderful new ship! Loved the freshness and bright decor.

Cons: Didn’t like the way we had to line up for our dinner reservations.

Recommended: Yes

Love the coastal cities of California! Great staff and entertainment.

Bon Voyage

October

Pros:

Cons: the only con was we were unable to take leftovers from Gigis pizzaria and it had to be thrown away. We were told we had to order room service if we wanted it in our rooms and we were unaware of this until after we ordered in dining room

Recommended: Yes

The ship was absolutely amazing, clean comfortable and the friendliest staff. We highly recommend this adventure with Princess.

Discovery Princess: Spectacular!

September

Pros: The staff throughout the ship is simply exemplary! My wife and I have cruised a lot, and it would be hard to find a friendlier, more sincere group of people

Cons: Only 1: Princess Live

Recommended: Yes

Unlike the Majestic and Royal, they took out the wall in Princess Live, and in essence turned it into the "Explorer" Lounge from the Ruby class ships. People walk by, call out answers and basically disrupt the enjoyment of the people in Princess Live. By removing that wall, they've taken away the intimacy of the lounge. Not good. A major mistake by Princess.

Trip to Alaska

August

Pros: Beautiful ship, very good entertainment, friendly staff

Cons: Food was just OK and taking shuttle to airport at end of trip was delayed

Recommended: Yes

Had two mini-suites for 5 of us. Not sure the regular size rooms would have been large enough. The ship is new and beautiful and the staff were very friendly and helpful. Food was OK and typical of a cruise ship this size. Went to a Alaska and Victoria, BC. Had a great time in all the stops. Would definitely recommend the ship for a future cruise.

Beautiful New Ship, Excellent Cruise Experience

July

Pros: Top Dining Experience, Excellent Entertainment

Cons: Smoky Casino

Recommended: Yes

The Discovery Princess is an absolutely beautiful ship and very spacious. Even though there were 3,000+ passengers, no part of the ship ever felt crowded. The menu options in the dining rooms was excellent. The variety of choices and quality of the food was excellent. The amount and quality of entertainment in the atrium and lounges exceeded that we experienced on other ships. Due to rock and mud slides damaging the port in Skagway, our ship was diverted to Sitka. The only negative was the casino. They have a smoking section in the slot area, but the smoke wafted throughout the entire casino area making it uncomfortable for non-smokers. Overall, I would recommend this ship and will definitely look forward to cruising on her again

Sailing with Ease

July

Pros: Medallions made everything so easy

Cons: Boarding times

Recommended: Yes

We had an enjoyable time! The ship is amazing, the staff are so kind and helpful, and the ship is easy to get a handle on. The shows were fun and there were lots of great activities.

Alaska journey

June

Pros: Skagway Club Dining was excellent.

Cons: Room service never got orders correct.

Recommended: No

Beautiful ship. Dining staff was extraordinary! Piazzo service was extremely slow. International Cafe was a gem!

Great family vacation !

June

Pros: Staff was always helpful and courteous . The food was delicious. The excursions were all very interesting.

Cons: Wish we could have had more time off to see Alaska by land.as well.

Recommended: Yes

The ship was beautiful. I felt the staff kept everything clean, hand sanitizers etc were always available. I felt the health and safety of the passengers and staff was prioritized.

Beautiful new ship / subpar internet

June

Pros: Beautiful new ship, clean and modern. Many things accomplished with the medallion. Excellent food. Excellent service by the crew.

Cons: Frustratingly slow internet. Asked to download a lot of information ahead of time into their app, but then required to provide the same information again prior to boarding.

Recommended: Yes

Upgrade the internet and this would have been a much more pleasant experience.