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Ship Reviews
Based on 12 reviews
Submit your review Cruise reviews reflect the opinions of travel editors and cruisers/ readers and may not represent those of our company.
NCL Encore cruise
July
Pros: Excellent service. Food was very good. There were a lot of options to chose from as far as food goes. Cabin was spacious. We had a wonderful time
Cons: Some of the ports were only a couple of hours and early. But overall our excursions worked out great.
Recommended: Yes
The staff on the Encore went out if their way to make sure you were enjoying yourself and had everything you needed. The entertainment was fun. It was our first cruise and we had a fantastic time.
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Alaska Cruise
September
Pros: Crew, Stateroom, Accomodations, Excursions, Dining, Entertainment, Everything!
Cons: Speaker was not being heard in our stateroom
Recommended: Yes
The cruise itself was amazing. The crew staff were very pleasant, knowledgeable, accommodating, and attentive to the needs of the guests. I never experienced anything less then 100% of their attention to detail. Our luggage was transported to the airport and our boarding passes were taken care of upon embarkation; we were taken by shuttle to the airport from the cruise line. It was such a smooth process. They did everything for us. We were in total awe. Thank you NCL for making our first cruise a fabulous one. Great memories to share and remember. We've already passed the word around to friends and family.
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Beautiful ship with something for everyone
June
Pros: Fabulous dining options, fun on board activities, wonderful staff/customer service
Cons: Additional charges for Speedway, VR arena and laser tag
Recommended: Yes
The Norwegian Encore is a wonderful cruise experience - we loved every moment on the ship and had a great time. There is something for everyone - from the dining options, on board activities to the cruise itinerary - you can make your vacation yours. Highly recommend experiencing this ship - I don't think you will be disappointed.
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Classy, comfy, clean, delicious cuisines and relaxed cruising - all in one package!
March
Pros: 1) Classy, comfy, clean, excellent dining options and relaxed cruising. 2) Staff always keeping everything clean. 3) Hosts reminding folks to "Washy,Washy" before walking in to dining/common areas. 4) Modern, updated well thought out floorpan in cabin bathrooms
Cons: Can't think of anything major that would stand out. Minor stuff not worth mentioning.
Recommended: Yes
I've cruised a few times and this was the first time on NCL. After this experience, highly unlikely I will cruise with a different cruise line. The staff was professional, friendly and efficient. The customer service training is excellent and the staff appeared genuinely sincere in helping one out. Excellent attitudes encountered everywhere.
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Alaskan cruise
July
Pros: We’ll run, staff is attentive and professional. The food is wonderful. Great programs for kids. The 13-17 year old group was fantastic!
Cons: I wish some of the amenities didn’t cost extra on the ship (virtual reality room, laser tag)
Recommended: Yes
My teenage girls LOVED the Entourage 13-17 year old group. They said the kids there were friendly and they hung out with their new friends even outside the teen club room. I do wish there was a program for 18-20. Too old for Entourage (teen group) and too young to have a drink at the bar (on the Alaskan cruise). The ship did a great job with COVID mitigation. Staff very attentive especially at mealtime reminding people to wash hands before and after eating, etc.
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Alaskan cruise
July
Pros: We’ll run, staff is attentive and professional. The food is wonderful. Great programs for kids. The 13-17 year old group was fantastic!
Cons: I wish some of the amenities didn’t cost extra on the ship (virtual reality room, laser tag)
Recommended: Yes
My teenage girls LOVED the Entourage 13-17 year old group. They said the kids there were friendly and they hung out with their new friends even outside the teen club room. I do wish there was a program for 18-20. Too old for Entourage (teen group) and too young to have a drink at the bar (on the Alaskan cruise). The ship did a great job with COVID mitigation. Staff very attentive especially at mealtime reminding people to wash hands before and after eating, etc.
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Best Cruise Ever
July
Pros: Friendly Staff, great entertainment, free style dining, nightly themed dance party
Cons: Horrible app, internet availability, short port times
Recommended: Yes
I can’t say enough about the staff on the Encore. They go above and beyond! Food was wonderful and with free style dining you can choose how formal or informal you want to be on any given night. I found the app very difficult to navigate pre Cruise and even worse once we boarded. I stood in line at the internet desk three different times for over an hour each time and never got close to speaking to anyone. There was only one person on duty at the desk intermittently during certain times. We would rather have gone to fewer ports and had more time at the stops. Four hours is not long enough.
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