Emerald Princess®

Emerald Princess does not disappoint!

May

Pros: Clean; great staff; plenty of activities; adequate meals

Cons:

Recommended: Yes

We were first time cruisers and certainly enjoyed our experience! Hope to enjoy this ship again sometime!

Spectacular Solar Eclipse Cruise

April

Pros: Viewing a total solar eclipse, traveling through the Panama Canal, Zip Line excursion

Cons: none

Recommended: Yes

Our cabin was on deck 11 B531. Our steward, Andrew was phenomenal with assisting us with answers to questions we had about the ship and amenities. Our room service provider, Edward 10, ensured we had our coffee delivered on time, and it was hot, which was much appreciated.

Panama Canal Cruise

April

Pros: Staff and Dining exceptional. Most ports have good excursions. Express baggage right to airport a definite plus!

Cons: Very loud music in the atrium. Have complained every cruise. Cannot talk in lounges near atrium. Why is it so doggone loud? Blasts the eardrums and not enjoyable.

Recommended: Yes

Wish some tours didn't focus on shopping so much. Panama stellar experience. Eclipse wonderful addition. Did not think entertainment quite as good as in past cruises but still enjoyable.

Eclipse cruise

April

Pros: Lots of entertainment on board - food was good - enjoyed the commentary at the eclipse and the canal

Cons: Casual dining was always booked

Recommended: Yes

Ready to sign up for another cruise!

Go for the food!

April

Pros: Great food, great service, friendly crew. Buffet remodeling was well done and needed.

Cons: Staterooms showing a lot of wear and tear now

Recommended: Yes

Just returned from a 15-day Panama Canal/Total Eclipse cruise. Ship was FULL but didn’t feel overly crowded. Ate every dinner in the Michelangelo Dining Room and didn’t have a single disappointing meal! This is better than our typical MDR experience on other ships. Enjoyed the enrichment speakers who shared fun facts about the Panama Canal and the amazing total eclipse. The captain did a fantastic job of positioning the ship for best viewing of the eclipse. Passenger vibe was the be most positive/upbeat we’ve ever seen. Everyone’s gratitude for being able to view the rare event from the convenience of a cruise ship was palpable. Had an ocean view room on Plaza Deck 5 and loved the convenient location. Excursions were all wonderful. Overall, one of our favorite cruises ever.

Great cruise-Caribbean Collection

February

Pros: Great islands- 8 in 14 days, service was great

Cons: Entertainment was great except for one performer.

Recommended: Yes

The mighty Quinn was the worst performer that we have ever seen on a cruise ship. His talent was severely lacking and his interaction with the audience was very offensive.

Panama Canal Cruise

March

Pros: Friendly, clean, fun games and entertainment

Cons:

Recommended: Yes

Enjoyed the cruise and had a wonderful time

Love the Emerald Princess

September

Pros:

Cons: Original Itinerary stated stop in Bar Harbor, then was changed to Rockland, Maine.

Recommended: Yes

Beautiful Ship Wonderful, Friendly, Knowledgeable Staff and Crew When we booked, itinerary listed Bar Harbor, ME as stop, which was then changed to Rockland, ME. No reason given for change, but Rockland was a MAJOR disappointment! Only had three shops of interest, and a lot of the restaurants were closed due to being past Labor Day. Too small a village/town to entertain/support cruise traffic. Was also supposed to go to Halifax, Nova Scotia but could not due to approaching of Hurricane Lee. Although disappointed, thoroughly appreciated reason for unscheduled change. Better safe than sorry!

Cruise Experience

March

Pros: The cruise staff was attentive to every little need so we felt that we were well carded.for

Cons: No cons: Of course Princess tried to save costs in small areas but these really did not matter.

Recommended: Yes

Importantly, all of the staff went far out of their way to provide an excellent cruise experience. Each made us fell both welcome and important on board. I clearly recommend Princess; especially providing good value for the cost.

Service Exceeds

February

Pros: Helpful with handicapped, food excellent and choices varied greatly, dining experience was relaxing

Cons: Buffet hard to maneuver with walker and often cold, walkers had to be folded to get into stateroom

Recommended: Yes

I was lucky to have a cabin steward who was around to help me with my walker. It is a smaller ship than the Regal or Royal but is easier to get around. Passenger Services was outstanding. I like sea days so this experience was great; however, there were not many ports so those new to cruising may not like this experience. Also because of port fees, this is more expensive than most cruises.

2 well-spent weeks

February

Pros: Ship's crew & staff; visiting the Biomuseo in Panama City

Cons: Some of the Medallion things

Recommended: Yes

As always with Princess Cruises, special recognition is deserved by several members of the crew and staff. We were very pleased with the friendliness, professionalism and attention provided by our stateroom steward (Mohamed), the dining room waiter (Oliver) and junior waiter (Antonio) and the head waiter (George). These people rank among the very best we have experienced in all of our cruises. Unfortunately, the Medallion app -- though helpful in some regards -- seems to have been designed without much input from those who use it, both the ship's guests and the ship's crew. On multiple occasions we experienced crew members who were unable to make it work on their hand-held devices, and also had it suddenly stop working on our phones. We ended up with our account being charged for somebody else's trip to the bar for a couple of cocktails, even though I gained agreement from a Guest Services person that the charge would be removed it was not done so. Hopefully these problems were made evident to the Princess department with responsibility for this relatively new piece of technology and they can make some improvements. At this point, I recommend keeping constant watch on the charges made to a stateroom account.

Jan 17, 2923 L.A.-->Ft. Lauderdale cruise

January

Pros: Very good value for $$$ paid

Cons: All cruise lines are struggliung to attract crew and it shows in slightly degraded service

Recommended: Yes

Thoroughly happy with trip. Only slight issue was caused by us: we bid for an "upgraded," larger balcony.and our bid (the minimum) was accepted. Our new cabin on the 8th deck was right on the stern and the noise from the ship's wake was too noisy foir us to ever enjoy sitting out there! Dining room servers, captain, and our room steward were all excellent. Bar servers and people who bus dishes in the beffet dining rooms a little less so. All in all, a great trip.

panama canal cruise

November

Pros: very good cabin and service.

Cons: Food was not as good as previous times.

Recommended: Yes

Overall experience was good, did not like the quality of food and wish there were more activities on board.

Emerald Cruise

September

Pros: Everything went well on the ship.

Cons: Some of the stops that were on the list to travel to were closed due to the Queen & work stoppages.

Recommended: Yes

I love going on cruises with friends.

Wonderful Cruise (Love Princess Cruises)

September

Pros: Excellent Service, Friendly Crew.

Cons: International Cafe brewed coffee is now like water!

Recommended: Yes

We loved this cruise, this itinerary was just what we wanted. The shore excursions were outstanding and kept us busy almost every day! Unfortunately, we were disappointed to miss Paris... I was looking forward to seeing the Beaches at Normandy (The change was not Princess fault at all, they did everything in their power to give us good replacements!)

Caribbean cruise

April

Pros: Port Intensive

Cons: Port Intensive

Recommended: Yes

Wonderful 14 day Circle the Caribbean cruise...a little relaxing, a lot of site seeing, plenty of ports to familiarize yourself with the caribbean life style...

Overall Experience

November

Pros: Being on the water

Cons: It was mild weather, no waves

Recommended: Yes

They did a very good update of the ship. We always enjoy the 18th floor, Skywalkers Lounge, for the view when departing port.

Panama Canal cruise

October

Pros: The ship was at 25% occupancy which was great. Everyone was happy.

Cons: We think a case of Covid made us a day late going through canal.

Recommended: Yes

I loved everything about the cruise. Since it was the first one in 2 years we really needed this one.

Transatlantic on Princess's Emerald

November

Pros: The staff from the Captain to the waiters were friendly and competent. The entertainment was top notch. The tours and guides were very interesting. I enjoy a mid-sized ship and the Emerald is my favorite.

Cons: I have a shellfish/fish allergy so my menu selection is not extensive.

Recommended: Yes

This crossing only had 3 children so they opened the Youth Room to the adults. What fun playing Skee Ball, Air Hockey, and Ping Pong! My cabin on deck 10 had a huge balcony. It was twice the size of my friends on Deck 11.

2019 Mediterranean Cruise

June

Pros: Excellent itinerary

Cons: None

Recommended: Yes

Wonderful cruise. Would recommend staying in a hotel for a night or 2 in the port of the beginning of the cruise and also at the end of the cruise. That way you can take advantage of the excursions in these ports. This will especially help at the beginning of the cruise to get over jet lag.

14 days on the Med

May

Pros: Loved the staff and the way the ship was set up (many different areas and options)

Cons: The rooms were much smaller then other Princess ships

Recommended: Yes

Overall we enjoyed the cruise...we very disappointed in our room, it was MUCH smaller then previous ships and we had a HUGE beam blocking our view on the balcony (it took up 3/4 of the view). We always book the aft balcony on all ships and this BY FAR was the worst room. We booked it as a 14 day cruise not knowing it was sold as 7 day cruises as well, this was also a disappointment because they repeated things (meals, and a few ports). This changed from when I first booked it in August and it was not disclosed to me later. We also had problems with internet access (I understand this ship will be updated soon). The crew was AMAZING though :)

Dr. L

March

Pros: Good Enrichment presentations

Cons: Internet not working

Recommended: Yes

The internet was not working and the production shows were lewd. The other entertainers were fantastic. The ship staff were very knowledgeable and helpful. Overall an excellent cruise. Our 5th Hawaiian cruise.

My Princess Cruise

February

Pros: nice

Cons: na

Recommended: No

Fun times

January

Pros: entertainment, food

Cons: eating too much

Recommended: Yes

had a great time

Wonderful Trip

August

Pros: Beautiful and very well trained staff.

Cons: Too many sales pitches.

Recommended: Yes

The ship was wonderful. Captain was on top of everything. The staff were well trained, friendly, approachable, and professional.

Review in a nut shell

August

Pros: Beautiful ship, exceptional service.

Cons: had a hard time understanding the language, as most all ship employees spoke broken english

Recommended: Yes

Would definitely recommend Princess Cruse Line to my friends for their next vacation. Had a wonderful trip that we will cherish for many years to come & to have them celebrate our anniversary with us was a pleasant surprise that meant the world to us.

Review of Alaskan Cruise in the Emerald Princess

August

Pros: It was a great experience. The ship is beautiful with a courteous, helpful and friendly crew. The food was delicious and plentiful. The stateroom was very clean and well kept.

Cons:

Recommended: Yes

We really enjoyed the cruise.

First Princess cruise

May

Pros: Affordable, many dates to pick from

Cons: Too short a time in ports

Recommended: Yes

Cruise with Princess to Alaska and Canada

April

Pros: getting on and off the ship went smoother than I ever remember before

Cons: the matress on my twin bed was too soft and saged in the middle

Recommended: Yes

everything else about the cruise was great. the waiters at our table were the best I have ever had. food and entertainment were both good. the waiters names were Valerio Louis and Deepak TatIkhav.

Good Cruise With Extremes

April

Pros: Dinner service-arguably best head table waitress in our 22 cruises. Excellent cabin steward. Many very good choices of entertainment

Cons: Theatre didn't hold all passengers so missed a couple of programs. Had to pay for soft drinks. Food mostly good but some was mediocre.

Recommended: Yes

Great Cruise

February

Pros:

Cons:

Recommended: Yes

This was our 10th Princess cruise

Mrs.

January

Pros: The Emerald is easy to find your way around

Cons: It is older and could use a facelift.

Recommended: Yes

Some of the excursions were not worth the price paid That's why not a 5 star for value. The check in process was awful, no easily visible signs for preferred check ins and those checking us in were not very efficient.

Enjoyable cruise

January

Pros: Very friendly and competent staff

Cons: Long lines and waits for excursions.

Recommended: Yes

The cruise itself was excellent. Staff was friendly and competent. Food in the dining room was excellent. Buffet food was good but not exceptional. Ship was clean and well maintained. Entertainment was enjoyable but I would not have gone out of my way to see it had I been home. My main complaints were the long waits and lines for several of the excursions. In Punta Arenas there was dock space for only one tender at a time. We waited 2 hours to board the tender to the dock and 45 minutes on the return. (Note: people returning to a Celebrity Cruise ship had no wait.) At Puerto Madryn, the bus we boarded was worn and dirty. The seat belts did not work. We were given a cold ham and cheese sandwich for lunch. On the Tigre Delta boat excursion, we made a 30 min. stop at a church which was of no interest and not on the schedule. We waited 45 minutes before boarding the boat. We had a bathroom stop but there was no toilet paper which upset many. At Ushuaia, 8 buses left for the "Drive to End of World" at the same time. Needless to say, the end of world became very crowded and we did not go on the planned "nature walk." I would recommend exploring non-Princess excursions.

Wonderful 17 day South American Cruise

December

Pros: A variety of activities, shows, tours and dining options

Cons: None for me. Truly none!

Recommended: Yes

A large ship with a very helpful and professional staff, always willing to help! Truly every team member demonstrated service excellence and I do not have one complaint; everything was to my liking and satisfaction. Thank you for a fabulous 17 day trip to many beautiful parts of Peru and Chile.

Emerald Princess

August

Pros: friendly support staff. The food servers were great, friendly

Cons: Marketing produces on ship and on stops was misleading.

Recommended: Yes

First cruise. Very good.

#DeeDee'sCruisers

July

Pros: Service was excellent

Cons: photo dept.

Recommended: Yes

Great ship. Great meals. Not enough entertainment. Photos only taken on formal night was disappointing.

Cruising

June

Pros: Dixie Land Band was good, also Trivia. Room Service was very good.

Cons: Older adult entertainment would be greatly appreciated . 50s and 60s ,music would be a nice addition.

Recommended: Yes

Please try to depart and return to same dock. Airports are horrendous. Much lost time! When we got off of the ship for a tour, there were NOT enough signs to direct us to correct busses etc.

Emerald Princess

February

Pros: great destinations, excursions

Cons: little variety of food in general dining, entertainment lineup mediocre

Recommended: Yes

great destinations, excursions. superb service by staff, mediocre entertainment, food not comparable w/ other cruise lines

20 day segment of a world cruise from London to Dubai.

October

Pros: Had alot of sea days so it was a very relaxing cruise.

Cons: The long airline trip.

Recommended: No

When booking airlines through Princess besure to check with the airlines for seat reservations rather then through Princess.

Emerald Princess Northern Baltic Cruise

July

Pros: Great shore excursion handling

Cons: Same old food in the buffet if that's even a con!

Recommended: Yes

The ship was full but it never felt like it, the entertainment was wonderful, even had lots to do on sea days. The dimming room food was great, the staff and service was the best I've ever experienced. Our cabin was quiet, very comfortable and surprisingly the tv options were terrific, lots of American channels, movies that were offered on their revs were also available in our cabins. It was a great trip

March Trip

March

Pros: Food Entertainment

Cons: Hard sell after a massage

Recommended: Yes

Everything was first class except for the hard sell for products after my massage

Review of recent Cruise

February

Pros:

Cons:

Recommended: Yes

Everything was great. Princess is very organized from the boarding of the ship to the disembarkation. Great staff, great layout - everything was topnotch. Enjoyed the variety of dining choices and the addition of a buffet for your meal choices offered a great variety of food, times, and dress. With the buffet, dress is much more casual.

Wonderful trip to Concerts at Sea 2016

January

Pros:

Cons: Not being able to stop at the Bahama Princess Cays destination.

Recommended: Yes

Great experience

January

Pros: Staff, food, entertainment ( Concerts at Sea)

Cons: Took too long to disembark on last day.

Recommended: Yes

Overall a great experience.

Great Trip

December

Pros: a

Cons: a

Recommended: Yes

a

Cruisin' Caribbean

December

Pros: We enjoyd ourselves. Embarkation and debarkation were both excellent. Cruise staff were great. Ship was clean and pretty.

Cons: Multiple

Recommended: Yes

We arrived at our stateroom only to find we could not get in. Key card would not work because battery in door had to be changed....took 2 hours for them to do this. We were in the aft of the ship and there was a lot of vibration from the engines or props. We had hot water and AC but some people did not have either. Food in dining room was pretty good but the buffet food was typical buffet, wasn't that great and it wasn't hardly warm. Took the Island Cruise on Princess Cays and it was surely not worth $34.50pp. All it did was take us up the coastline and all we saw was water, shoreline and scrub brush. We could see that from the ship. They should do away with the excursion unless they add some other things.

Ready for refit

November

Pros: Great crew, food, shows. Princess quality all the way.

Cons: The ship is going in for refit about 12/01/2015 and some the need for the refit showed.

Recommended: Yes

In Roatan we went to the Carambola Botanical Gardens, a lot of interesting plants, many fruit bearing, the rotting fruit attracts ants, which were a problem, put bug repellant on your feet. At Cozumel we went to Chichen Itza, a bucket list item for me. On the way back the ferry from Playa del Carmen to Cozomel was late and slow. the motto of the UltraMar Ferry is Volando el Mar, (Fly the Sea) but it more "wallow like a sick whale."

October 2015

October

Pros:

Cons:

Recommended: Yes

Overall, the trip was great. Customer service on the ship was a little off in comparison to the Alaskan trip.

Beautiful vacation

October

Pros: Excellent and elegant service

Cons: Air conditioning a little hot in the room

Recommended: Yes

The ship was beautiful and the crew was excellent. Overall a wonderful experience aboard this ship. They are very thorough and that is much appreciated.

Relaxing Cruise

October

Pros: While the first week of the cruise was busy with a new port daily (which were wonderful to see - especially Barcelona, Lisbon, and Funchal), the second week crossing the Atlantic was wonderfully relaxing and enjoyable. The Emerald Princess is not so huge you feel lost in a crowd, but it is big enough to provide plenty to do. The food is great, the service is wonderful, and there is plenty to do.

Cons: They did run out of some wines!

Recommended: Yes

We would go on a cruise on the Emerald Princess again. We would even cross the ocean again as it was so pleasant and we were able to do so much rather than feel strapped in a seat on a plane for ten hours.

Emerald Princess repositioning cruise Oct.3 to Oct.17

May

Pros: Food and shows

Cons: Cabin-- bathroom had a terrible urin odor during the entire trip. They were unable to correct.

Recommended: Yes

Love Princess cruise line but not this ship

a beautiful cruise with interesting destinations

September

Pros: comfortable accommodations, attentive staff, lovely destinations, well-organized

Cons: poor weather, out of Princess' control. With cool weather, i wish the pools had been heated; they were frigid. Some tours were not as we would have hoped.

Recommended: Yes

In all, a lovely, relaxing cruise white interesting ports.

Cruise and land tour

August

Pros: Nice experience, exellent tour in Istanbul

Cons: We were expetting better entertainment

Recommended: Yes

We had a wonderful time, the ports were well selected and Princess Cruise was what we expected, well organized as usual. We also spent four days in Istanbul and the private tour we booked was exellent, the guide spoke a good english and she was always prompt to adjust to our change. She even provided a wheelchair for me to go eround.

lst experience on 3,500 passenger ship

August

Pros: excellent dining and stateroom staffs

Cons: buffet lunches while in port were very crowded, scheduling of the port information was poor because it was during our early dining some of the time, pastries and baked items were not up to Princess standards and many times not fresh, dining room is not open for breakfast early enough to use before shore excursions

Recommended: Yes

not use to such a large ship, prefer the 2,000 or less passenger ships

Emerald Princess

August

Pros: This ship had 3600 people aboard, yet felt empty. No long lines anywhere.

Cons: Needs to be updated, which will take place in 2016. Not in bad condition for having that many passengers on a daily basis.

Recommended: Yes

Excellent service, beautiful pools, plenty to do.

Once in a lifetime experience

June

Pros: The ports of call except Palmero and associated excursions were terrific. Life on the ship was wonderful. The crew for the most part met the slogan of they can never say no.

Cons: I had a few issues with guest services. I had a problem with my door key and felt that they thought I as an idiot when in fact it was the lock.

Recommended: Yes

Some of the big show entertainment was disappointing.

Mediterranean Cruise

May

Pros: Great service; organized activities

Cons: N/A

Recommended: Yes

We enjoyed a beautiful cruise. Our itinerary was clear and detailed. Our trip package was very organized. We moved smoothly from one phase of the trip to the next. It was a fantastic trip.

Cruise away from worries

February

Pros: DREAM CRUISE

Cons:

Recommended: Yes

Always a good experience. Getting away on a cruise is the best

Simply Amazing

December

Pros: Great food, great service, excursions and affordable

Cons: Not having the ability to contact other guests when they are out of their rooms since their is not cell service. You can call the room and leave a voice message but it becomes a pain when you have to go back to your room each time to check your messages.

Recommended: Yes

This was our 3rd cruise with Princess and we have no plans to try any other cruise lines. Our experiences have had great memories with new friendships. The staff from top to bottom is amazing. The friendliness and the way they remember your names and address each and every day is fantastic. We are already in the process of planning our next cruise with Princess. Great adventures from start to finish.

Ship Life is the Best!

November

Pros: The whole experience is a

Cons: The cruise ended too soon.

Recommended: Yes

The days at sea are the most relaxing vacation experience!

Great Cruise

September

Pros: Staff, Princess Singers & Dancers 5 Star

Cons: Most entertainment (other than Princess Production) geared at British

Recommended: Yes

Hi

Seven Days to the Fjords of Norway

August

Pros: Comfortable accommodations, excellent selection and presentation of meals, professional and personable staff, varied and exceptional selection of activities and entertainment options.

Cons: Availability and expense of in-port tours

Recommended: Yes

Enjoyed walking around port cities (good exercise!), but didn't realize ahead of time how distanced some of the sites (Stave churches, Pulpit Rock) were from dock. Might have opted for additional tours in Skoldjen and Stavanger. Also, was surprised that Stavanger only provided one tour of Lysfjord that fit into ship's time availability (10:00 a.m.). This did not accommodate the 2500 + passengers on the cruise.

Excellent trip

July

Pros: Great ship experience and shore excursions.

Cons: Expensive (particularly bathrom charges!)

Recommended: Yes

Wonderful adventure.

Transatlantic Crossing

April

Pros: Great ship, smooth ride and good choice of ports.

Cons: Too early in season as weather was cold and wet by our standards.

Recommended: No

A great transatlantic voyage!

April

Pros: Great Cruise Director and staff make a Great Voyage!!!

Cons: None

Recommended: No

A very rewarding cruise.

March

Pros: Organization of the ship, the outstanding crew, and for the most part, the very ineresting excursions

Cons: Not any that I can think of

Recommended: Yes

Southern Caribbean

March

Pros: Cleanliness of ship and great cabin steward.

Cons: Poor dining room service.

Recommended: Yes

The dining rooms, including the buffet, were understaffed. We sailed this ship 2 years ago and do not remember having to wait on the wait staff. Some mornings we got our own drinks. In the dining rooms we waited for long periods of time between courses after dishes were cleared. By the third night others in new groups (anytime) were commenting on the service. The staff seemed spread very thin. On the other hand, our cabin steward, Saul Lopez, was the best. We'd give him a big 10! Some of the excursions were disappointing. We realize these are poor countries with little to offer but some of the tours should be discontinued. The entertainment was good; the ship's singers and dancers are always a joy to watch but we saw the same shows 2 years ago. We thought they would have been updated.

Good Trip

March

Pros: Good food and service

Cons: People would get the lounge chairs and even tho not using them left towels, etc. to mark there territory. It was 6 of us and we NEVER had a lounge chair the entire trip. Last but not least, there was NO adult quiet area except for one that the ship charged a fee. We would have enjoyed a larger selection of music in different areas.

Recommended: Yes

10 day Southern Caribbean Cruise

March

Pros: Food was excellent and night shows were great. We saw the musicals and dancers more on this ship than any other curise we have been on. We have never liked audience participation as a show in the theater. Our waiters at table 477 in Da Vinci Dining Room (5:30) were excellent. Our Steward IONA was great! We especially like the cruise director, Kelvin Joy and he really was a joy to be around.

Cons: Entertainment in the night clubs after the evening show was not very good. Many nights we ended up going back to our room, because we could not find any great entertainment. Some of the excursions were too expensive with not enough sightseeing tours of the islands.

Recommended: Yes

After having gone on 9 cruises, we have experienced many cruise lines. This was our first cruise with Princess. The ship was very nice and as always, the staff was excellent and tried in every way to make us feel well taken care of in all situations. The itinerary was interesting, but as always, St. Thomas was our favorite port.

No thrusters; No dockside

March

Pros: Ports of call - Food excellent

Cons: Unexcited entertainment staff. Cabin was not as clean as we would expect (eg balcony table was not wiped (coffee stains) 3 days in succession. Bedside table had drink rings on check-in. It was never cleaned

Recommended: No

Cruising 2014

February

Pros:

Cons:

Recommended: No