Silver Muse

A bit disappointed in Silversea

February

Pros: Nice Staff

Cons:

Recommended: No

Barcelona to Rome - Amazing Itinerary

January

Pros: The ship was updated and the itinerary was VERY interesting and not your usual excursions and experiences offered.

Cons: The weather was a little rainy in a few places and we were diverted from Valencia to Mallorca and were not able to go to Tunis, but did get an extra day in Palermo.

Recommended: Yes

Great Cruise lines

October

Pros:

Cons:

Recommended: Yes

Silversea is the Best

October

Pros: Great ship, great staff, great itinerary

Cons: There were no cons

Recommended: Yes

Fabulous First Cruise

September

Pros: Excellent customer service, friendly staff, very clean staterooms, great itinerary

Cons: cannot think of any!!

Recommended: Yes

Exploring New Horizons: Our Silver Muse Cruise Experience from Auckland to Sydney

January

Pros: Luxurious and spacious accommodations, Outstanding service from attentive crew, Wide variety of dining experiences , Engaging activities and entertainment, Relaxed dress code

Cons: Some dishes not always as hot as expected, Weather affected outdoor dining and arrival schedules

Recommended: No

Silversea doesn’t disappoint

July

Pros: Cleanliness, nice staff, outstanding dining.

Cons: One on one service has declined some, staterooms, with the exception of the bathroom, haven’t changed since my first sailing with SilverSea in 2012.

Recommended: Yes

Silversea is always a win with us. We like the service, hospitality and no onboard charges unless ordering a premium bottle of something, the spa, or dining in the French or Japanese restaurants. The one on one service with the butler seems to have gone down since our first sailing, this was our 6th, but eventually things work out. The food is exquisite and my only complaint being a US resident is wanting something lighter and more American for an evening meal.

Alaska Cruise

July

Pros: Ports, Cabin, Service

Cons:

Recommended: Yes

Overall all went well except I was a bit dissappointed with Silverseas vs. Other luxury lines i have sailed in the past. Specifically food quality, crowding in public spaces and sometimes what appeared to be a shortage of staff.

Nice, big room, but…

April

Pros: Huge room. Butler service was great.

Cons: All the outlets were on one side of the bed. Television rarely worked .

Recommended: Yes

Great cruise. Very good ports and excursions

Alan

February

Pros: Silver suite was great. People were the best we have ever encountered.

Cons: 14 nights in which you had to wear a jacket 11 nights. Ridiculous

Recommended: Yes

Was told there was no formal nights turned out there was 3 plus 8 nights they call informal which requires a jacket.

Luxury @ Sea on the Silver Muse

December

Pros: Butlers in every cabin, several small restaurants and included shore excursions

Cons: Restaurants opened between 7 - 8pm

Recommended: No

October

Pros: Excellent destination. Friendly and helpful staff. Well appointed rooms. Well run tours.

Cons: Food inconsistent, difficulty with dining reservations, lack of food options

Recommended: No

Silversea Muse - 18 nights Vancouver to Tokyo

September

Pros: Excellent service. The food was exceptional. The entertainment was wonderful.

Cons:

Recommended: No

Silver Muse August 24th-31st 2023

August

Pros: Staff, public areas and the amenities in the Suites............and the food and drink!!!!

Cons: I did hear that when wanting to book future cruise that the Future cruise desk was not available and missed a few appointments. This was disappointing and quite a few people then heard about it!

Recommended: No

This was a wonderful experience for our first time on Silverseas. The MUSE is a beautiful ship and we never felt crowded or waited in one single line! The organization and helpfulness of the staff was 6 star! The suites were lovely and had all the amenities needed and more! Love having a big tub and a roomy shower. The closet was bigger than our closet at home, plenty of hangers and drawers for our things and I especially liked that we could tuck our suitcases out of the way for the week. The dining options were spectacular and it made it hard to decide where to eat. Loved Atlantide and the menu choices were great. Jhune (with an H) was so fun and we saw her every day. Also, Joseph, the bartender in Atlantide felt like a dear friend by the time we got off the ship. Breakfast in La Terrazza was a lovely buffet and lots of choices. We loved Indochin and went there a couple of times. Silver note was a favorite, as you are finishing dinner it becomes a cool little jazz club and the entertainers are great. We enjoyed Kaiseki for sushi during lunch time and they do not charge an additional fee for lunch! The Grill was great for light lunch and dinner, choices are good and you can't beat the view!!! Again, the staff are wonderful at all the venues and make you feel like you are special. I can't end this review of dining options without mentioning how good the Pizza is at Spaccanapoli!! I think they are always open so good Pizza choices anytime overlooking the pool!! The folks at the Reception desk could not have been more helpful and very welcoming. Emily and Rosita were just delightful. I heard them talking with other guests and they were so nice to everyone and great problem solvers! We noticed that from the staff to the other guests we met, everyone Loves Silverseas and if this was their first cruise, they would return and the repeat guests just keep coming back! We will definately "come" back, already have plans for next year! This was an awesome way to visit Alaska! Oh, did I not mention the Shore excursions? They were very cool and educational and fun and a good time was had by all!

Bucket List Trip

July

Pros: Attentive staff, wonderful amenities, beverages and gratuities included

Cons: Excursions were great, but left very little time to explore ports

Recommended: Yes

The pre-cruise land tour to Denali was incredible!

Inside Passage top to bottom

July

Pros: Whale watching

Cons: limited space on desirable excursions

Recommended: Yes

Would definitely recommend the Seward to Vancouver trip. Ending in Juneau then Seward might be a bit disappointing. We did not see many mammals roaming freely in Alaska, which might be a function of the time of the year and what excursions were available. Would recommend researching the topic more thoroughly outside of the excursion descriptions on the website. Did see humpback whales in a group bubble feeding, orcas breaching, and many bald eagles. The suites were nice, but there may have been staffing issues on our cruise. Dinner meals often took a long time, and room service was hit or miss - some orders were not delivered at all.

Silversea Muse Alaska

June

Pros: Luxury and service

Cons: challenging to make dinner reservatiions

Recommended: No

Alaska at its best

May

Pros: All-inclusive...and I mean all-inclusive

Cons: Weather...but that is Alaska

Recommended: Yes

Staff was outstanding. Included excursions were perfect. Food was superb. Very comfortable and very relaxing trip.

Silver Muse Jan/Feb 2023

February

Pros: Excellent food, Interesting itinerary, Enjoyed shore excursions, Excellent service from all dining room officers Requests were always fulfilled.

Cons: Inconsistent service in the dining rooms. It seemed that there were many "trainees" who either were too new and not ready to do their job or training was insufficient.

Recommended: Yes

Difficult to hear some important announcements. We understand that there is a need to not interrupt at all hours of the day but when important announcements are not broadcast for the entire ship, information can be missed. We had to constantly open our suite door to hear announcements. Ship's clock was not working for most of the trip. Paying an extra $60/person for La Dame was ridiculous. Much of the same food could be found in the other dining rooms. Wait staff was hovering - they did not have enough to do to keep them busy as there were only 3 tables the night we were there - very annoying. Bar and wine service was always excellent in all areas. Attended several lectures. All speakers were excellent. Cabin service was inconsistent. All in all we enjoyed the trip, however, it is advertised as a "super luxury experience" but we felt that we have had similar or even better experiences on other cruise lines.

Silversea Muse 7-day sailing - Vancouver to Seward

August

Pros: My butler needed additional training. My cabin steward was great but had a very heavy accent, so it was difficult for me to understand him.

Cons: The reception was sporadic, so checking your onboard account, restaurant information and emails were difficult.

Recommended: No

The staff was very welcoming and professional. The lecturer, Lt. Col. Rick Francona was exceptional. Several shore excursions were canceled due to the lack of staff to operate the tours plus the weather conditions.

Almost Perfect

August

Pros: Service and staff. Cabin accommodations and. food. Door to door experience.

Cons: Would like more daily activities and entertainment. Wifi internet spotty.

Recommended: Yes

So close to a 5 star review.

Silversea Muse

June

Pros: Everything was great. The staff exceeded all my expectations- kudos to the silversea muse staff.

Cons: Spotty internet.

Recommended: Yes

The internet was the only problem.

Silver muse

February

Pros: Great staff,suites,food, fantastic host Bob Anthony

Cons: Same menu t hruout the trip,difficulty in making dinner reservations,not enough to do during sea time,lectures,movies,,

Recommended: Yes

Overall a good time,fantastic host,made sure everything was taken of even when dinner reservations were a problem.The shuttle service at the port in Sydney needs to be improved,long waits. POrts like Eden,could be eliminated and add extra day on at Melbourne

Silver Muse Feb. 1,2020

February

Pros: Food, service, accommodations, destination lectures, special lectures, entertainment

Cons: Lack of onboard activities, menu variance

Recommended: No

Service, food, accommodations, all excellent. No main dining room but 8 different restaurants. Menu’s don’t change enough if one likes more Venus than others. Hard to make reservations for some and I think SS needs to find a way to make them accessible to all. Limited daytime activities on board for days at sea. They could improve on their offerings.

Hong Kong to Singapore

November

Pros: Ship size & itinerary

Cons: Shore excursions, fitness center size, equipment

Recommended: Yes

travel time from port into Bangkok with traffic was horrendous. Excursions were disappointing. Fitness center is small, limited # of machines with a few out of order.

Silver Muse Anchorage to Tokyo

September

Pros: The staff almost immediately knows the guests' names and preferences. The Guest Relations staff works hard to meed indiviual requests and needs. The suites are large and beautifully decorated.

Cons: The food is sometimes uneven, and many guests remarked that it was often not hot enough. The fee based restaurants seem over priced for what is offered.

Recommended: No

Amazing ship

July

Pros: The ship was perfect. Outstanding food, staff...impeccable

Cons: Excursions were a little long

Recommended: Yes

Could not improve anything regarding the ship itself. Great accommodations!

Great ship great size

June

Pros: Size of the ship rooms were perfect

Cons: Need iron change menus more often

Recommended: Yes

We had a silver suite and the room and service was exempt. The entire staff was also very good. Loved the choices of restaurants but some needed to add or change the menu for longer trips. The excursions were generally overpriced.

Australia and New Zealand

February

Pros: Extremely nice staff, good food in all dining venues

Cons: Laundry room small.

Recommended: Yes

Very attractive ship in common areas and the suites. The shore excursions were good. People did wear "formal" (tuxedos or dark suits) and cocktail dresses for the formal nights. That enabled you to eat in the restaurant of your choice.

A Cruise Down under

January

Pros: Lovely venues, open bars, helpful friendly staff, large comfortable suites with showers and tubs

Cons: The ship does bounce around a bit in rough weather, Management tries to be helpful but one gets the feeling that the real intent is to sell the guest something as an answer to a question. e.g. In answer to the question, "What wine is being served tonight (that is complementary?") the reply might be, "Oh let me show you the wine list (which is not complentary.) Or in answer to the question, "Can you check with the port agent for the names of some dentists in town?" You might get the reply, "Oh you must see the doctor on board first (and pay his fee) for HIM to make that recommendation." Sometimes the right hand does communicate well with the left. A shore exursion that was booked with a private vehicle for 6 passengers, showed up only able to accommodate 2. (After waiting an hour and a half for a new vehicle, it was given to the group for free, but as one guest commented to me, "even though it was free, you get what you pay for. The guide was awful"

Recommended: No

Panama Canal Cruise

January

Pros: All the pluses of Silver Seas, new ship is somewhat (not lots) better

Cons: Shore stops and land possibilities are NOT Good

Recommended: Yes

See above, would only do if you want to be through the Panama Canal, Which was worth it. RGE

Silver Muse

December

Pros: Attractive, comfortable ship, good food and service.

Cons: Entertainment not up to par.

Recommended: Yes

They have several new dining venues, which is quite nice. However, if there is a function that ends at a set time, there is a made rush to wherever someone may not have a reservation, and it is quite uncomfortable. A solution should be found.... The Entertainment Troupe is good, but there is canned music, and the productions have no imagination or pizazz! The Celebrity guests were poor, except for one. That is not satisfactory on a 5+ Star ship!

Silver Muse Western Med

August

Pros: Staff was excellent. Wines had improved. Cuisine was very good in La Terrazza. High level of service and finally contemporary background music all over the ship.

Cons: Food uneven in other venues. Shore excursions uneven as well. Transfers in Lisbon priced very high. Deck 5 bar is an immense space and never more than 15 people in it. Entertainment contunues to be unexciting and repetitive.

Recommended: No

Inaugural Sailing 14 days

April

Pros: Size of Ship, quality of food, crew, ports, all inclusive, large cabins with balconies

Cons: Small ports requiring tenders, No main restaurant, Limited socialization with other passengers

Recommended: No

This is a ship designed for guests who totally want to cruise with the persons that are in their party. This ship has a great experienced knowledgeable crew, 8 different restaurants offering a variety of cuisines, and bars that are well stocked. Shore excursions are well thought out and fun.