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Ship Reviews
Based on 55 reviews
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Great time in the Haven.
May
Pros: Being in the Haven …Service, pampering, it was amazing
Cons: Itinerary- we arrived to ports early , and had to be back on the ship early
Recommended: No
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Great ship for a solo traveler
August
Pros: solo studios for one person, private entrance with lounge
Cons: only one pool-not enough for over 4500 guests on sea days
Recommended: Yes
I sailed solo in a solo studio. The private entrance was perfect, the cabin very quiet. Hallway noise non-existent. Plenty of room in the cabin and easy access to the rest of the ship. Food was OK- they still use linens on the table which I like (Carnival does not). Le Bistro was best meal on my cruise. I dd not use the cafe (buffet). Taste/Savor were the freestyle restaurants. Food was OK, presentation nice- Cruise staff members went above and beyond. Always smiles on their faces. Easy to find help if needed. Shows were excellent. The "Not so Newlywed Show" was a refreshing change from the standard shows cruise ships have. Deal or No Deal game was engaging. Shop for items like clothing, towels etc was not open at all. Cocktail bars were all open and well stocked. The HOWL AT THE MOON show (every night) was the highlight of my cruise.
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Getaway is a fun ship!
July
Pros: Food was wonderful - shows were great! Water slides fun for all ages
Cons: Noisy below the 6th floor.
Recommended: Yes
We thoroughly enjoyed the Getaway. The food was amazing -- Favorite restaurants were the Tropicana, Taste and Cagney's Steakhouse. The shows were great! Though we were disappointed a bit that we didn't get to stop at St. Thomas, we had plenty of fun on the ship during sea days. Water slides were fun for all ages and we enjoyed the Adult only 'Spice H20 section'. It was quieter without all the noise and crowd from the main pool. We enjoyed the Art auction and I bought my first piece of collector's art. We also enjoyed the shops at Amber Cove and the waterfall excursion. The cycling excursion in Old San Juan was fun too. I doubt I'd want to go back to San Juan.
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Norwegian Getaway cruise
May
Pros: Very clean, good food, very friendly staff, decent excursions, good entertainment
Cons: Communication about logging onto wi-fi was incomplete.
Recommended: Yes
This cruise ship was very clean, and had a very friendly staff to assist passengers. The only negative thing we encountered was the free wi-fi logon instructions which were not very clear. It turns out there were two different instructions to sign on; one in our room, and later to find out, a different set of instructions that we got from guest services.
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My first and last NCL Cruise
November
Pros: GREAT Staff
Cons: Comparing it to other cruises, it really felt bla. Just didn't have the pizazz
Recommended: No
The crew and staff were some of the best. I really prefer having a Main Dining Room instead of the Freestyle dining. Food was ok, but some was not.
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Getaway - Customer Service Dining Reservation
November
Pros: Ship staff were all very attentive. Food was GREAT.
Cons: Access to premeium dining times were limited. Advanced reservations for a group were difficult.
Recommended: No
Our dining reservations were a total disappointment, an I used the Customer Service Call Center! We were traveling as 3 separate staterooms; total 6 people. The first attempt at reservations, we were booked at three separate times as parties of 2 each. I was told groupings of 6 were already difficult to find/book. This was yes, 2 weeks after the ability to book dining reservations. We worked with the on line reservations long enough to finally accomplish some tables for 6 at very late hours. 4 weeks before the cruise, I did get a knowledgeable reservation agent who was able to quickly advise which premium restaurants had availabilities for 6. We were also never told nor was in literature that the complimentary restaurants could be have reservations made in advance. This part of the cruise experience was very unsatisfying, confusing and frustrating.
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One of our best vacations in recents years
June
Pros: The Haven on this ship was wonderful and the staff was great the waitress and waiters in the private Haven restaurant even the bartenders fantastic only person who fell short was our butler Robert. We loved the separate restaurant and lounge and bar area in the Haven area.
Cons: We love the lock and secure floors of the Haven and sometimes the door was not kept locked and closed on the 16 th floor .
Recommended: Yes
We keep returning to Norwegian because of Haven accommodations. We loved how the private restaurant and bar is now secure within the Haven and also having the two private concierge within the Haven is the best. Also the private decks and private pools for Haven guests only is another great quality we enjoy of the havens. We stayed in a Family Villa this time and we enjoyed it , we have stayed in the much larger Garden Villa which was very nice the only thing I could say we were disappointed in was our butler this time but everything else was great. One comment is we are hoping on future ships the Haven area and amount of cabins stay to a certain size and does not get to be to many cabins and too many people using the Haven cabins because then it may lose its VIP standard and quality of value!
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